Motorola iDEN i836 User Manual

Digital multi-service data-capable phone
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Motorola
iDEN
Digital Multi-service Data-capable Phone
i836 Phone User's Guide
@NNTN6241A@
NNTN6241A

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Summary of Contents for Motorola iDEN i836

  • Page 1 Motorola iDEN Digital Multi-service Data-capable Phone i836 Phone User’s Guide @NNTN6241A@ NNTN6241A...
  • Page 3 For more information on SIM card compatibility, go to www.motorola.com/iden/support. Defects or damage to your Motorola phone that result from the use of non-Motorola branded or certified Accessories, including but not limited to replacement housings and or other peripheral accessories, are excluded from warranty coverage.
  • Page 5: Table Of Contents

    Contents Getting Started... 1 Locating Your SIM Card ...3 Battery ...3 Activating Service...7 Powering On and Off...7 Enabling Over-the-Air Security...8 Phone Programming ...8 Finding Your Phone Number...9 Phone Basics ...9 SIM Card Security ...13 Antenna ...18 Accessories ...18 For More Information...18 Making Calls...
  • Page 6 Deleting Entries ...36 Checking Capacity ...36 Creating Pauses and Waits...37 International Numbers ...37 Accessing Contacts with GSM Phones ...38 Call Forwarding... 39 Forwarding All Calls ...39 Turning Off Call Forwarding ...40 Forwarding Missed Calls ...40 Viewing Call Forwarding Settings...41 Advanced Calling Features... 42 Call Waiting ...42 Switching Between Calls ...42 Putting a Call on Hold...43...
  • Page 7 Messages ... 64 Message Notifications ...64 Message Center ...65 Voice Mail Messages ... 66 Receiving a Message ...66 Accessing Voice Mail from the Message Center ...66 Sending Unanswered Calls to Voice Mail ...66 MOSMS Messages ... 67 Setting Up...67 Receiving a Message ...67 Reading from the Message Center ...68 Creating and Sending Messages ...68 Sorting Messages...71...
  • Page 8 GPS Enabled ... 89 IMPORTANT: Things to Keep in Mind ...89 Making an Emergency Call ...90 Viewing Your Approximate Location ...91 Enhancing GPS Performance ...92 Updating Satellite Almanac Data...94 Setting Privacy Options ...95 Using GPS with Map Software ...96 Voice Records... 99 Creating Voice Records ...99 Playing Voice Records ...99 Labeling Voice Records ...99...
  • Page 9 Exposure...119 Electromagnetic Interference/Compatibility...122 Medical Devices ...122 Operational Warnings...123 Operational Cautions...124 Accessory Safety Information...125 MOTOROLA LIMITED WARRANTY ... 127 Limited Warranty Motorola Communication Products (International) ... 131 Patent and Trademark Information ... 135 Index ... 136 Driving Safety Tips ... 141...
  • Page 10 DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: i836 Model Number: H74XAH6RR4AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),...
  • Page 11: Getting Started

    Getting Started volume controls Push-To-Talk (PTT) button audio jack accessory connector retractable antenna light sensor speaker (in back) microphone...
  • Page 12 Getting Started Power button. Navigation key — press the arrows to scroll through menus and lists. OK key — selects highlighted item; answers calls. Menu key — accesses context-sensitive menus. Option key — selects the option appearing above it on the display. Send key —...
  • Page 13: Locating Your Sim Card

    Locating Your SIM Card Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery. SIM card If your SIM card is not in the SIM card holder, it may be in the box your phone came in, attached to a piece of plastic about the size of a credit card.
  • Page 14: Inserting The Battery

    Getting Started Inserting the Battery 1 Remove the battery door. 2 Insert the battery into the battery area. Press the battery down to secure it. 3 To replace the battery door, locate the tabs on the battery door and the slots in the phone. slots 4 Place the tabs on the battery door into the slots on the phone.
  • Page 15: Charging The Battery

    5 Move the top of the battery door into place. Press it over the release button until you hear a click. Charging the Battery Your phone comes with a battery charger. 1 Plug the charger into an electrical outlet. 2 Open the connector cover. connector cover 3 Plug the other end of the charger into the...
  • Page 16: Charging Times

    Standard 3 hours 4 hours Battery Use and Maintenance • The Motorola iDEN Approved Lithium Ion chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a reduced number of lifetime charge cycles.
  • Page 17: Activating Service

    • Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day. • The battery capacity is degraded if the battery is stored for long periods while fully charged. If long term storage is required, store at half capacity.
  • Page 18: Enabling Over-The-Air Security

    Getting Started As your phone connects to the network, you will see a welcome message and a connecting message. When the idle screen appears, the phone is ready to use. Enabling Over-the-Air Security If you are set up to receive over-the-air programming from your service provider, you must enable security the first time you power on your phone or within 10 days of first activation of your...
  • Page 19: Finding Your Phone Number

    5 Press e to return to the idle screen. Finding Your Phone Number My Info lets you view your phone number, Private ID, and other phone information: 1 Press m to access the main menu. 2 Scroll to My Info. 3 Press O.
  • Page 20: Text Area

    Getting Started The screen shown is the idle screen. The text that appears on your idle screen depends on your service provider. The idle screen appears when your phone is on, but not engaged in any activity. Text Area This area displays menus, messages, names, phone numbers, and other information.
  • Page 21: Main Menu

    Main Menu All your phone’s features can be accessed through the main menu. You can set the main menu to appear as a list or as large icons. Browser Browse the Web. Java Apps Java applications on your phone. See page 83. Settings Customize your phone.
  • Page 22: Status Icons

    Getting Started Status Icons Status icons appear at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have activated certain features. Battery Strength — A fuller battery abcd indicates a greater charge.
  • Page 23: Sim Card Security

    SIM Card Security Your SIM card protects your personal information. The SIM card stores all your Contacts information. Since this information is stored on your SIM card, not in your phone, you can remove the information by removing your SIM card. Note: Except for making emergency calls, your phone will not function without the SIM card.
  • Page 24: Unblocking The Pin

    Getting Started Turning the PIN Requirement On and When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your phone. Note: If a SIM PIN is required, your phone will not function until the SIM PIN is entered, except for making emergency calls.
  • Page 25: Inserting And Removing Your Sim Card

    Inserting and Removing Your SIM Card Important: Do not touch the gold-colored areas of your SIM card. Switching SIM Cards Moving your SIM card from one phone to another moves all your Contacts information, but erases other information. If you remove your SIM card and use it with another phone, or use another SIM card with your phone, the following information is erased:...
  • Page 26 Getting Started 3 Carefully slide your SIM card into the SIM card holder. 4 Close the SIM card holder. 5 Lock the SIM card holder: While holding the bottom of the SIM card holder in place with one finger, gently press the top of the holder until you hear the holder click into place.
  • Page 27 Removing Your SIM Card Important: To avoid loss or damage, do not remove your SIM card from your phone unless absolutely necessary. 1 With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 6. 2 Open the SIM card holder.
  • Page 28: Antenna

    Accessories To order accessories, log on to our Web site at www.motorola.com/store/iden or contact your Motorola Authorized Retailer. For More Information If you have questions about your i836 phone, contact your sales representative or your service...
  • Page 29: Making Calls

    Making Calls Your i836 phone makes two types of calls: digital cellular phone calls and Private calls. With Private calls, you use your phone as a long-range, digital walkie-talkie. Phone Calls With the Flip Open 1 Enter the number you want to call. 2 To place the call: Press s.
  • Page 30: Receiving Calls

    Making Calls Receiving Calls Phone Calls When you receive a phone call, your phone rings, vibrates, or lights up its backlight. Answering If the flip is closed, press t. -or- Open the flip. -or- Press s. -or- Press O. -or- Press A under Yes.
  • Page 31: From Contacts

    • Use a TTY device — see “Making TTY Calls” on page 47 From the Keypad To enter the number you want to call, press the numbers on the keypad. If you make a mistake: • To clear a digit, press A under Delete. •...
  • Page 32: Redialing The Last Number

    Making Calls • If the Contacts type displayed is not a phone number and you have more than one phone number stored in the Contacts entry, your phone prompts you to select the phone number you want to place the call to. From Datebook If you have numbers stored as part of events in Datebook, you can use these numbers to make...
  • Page 33: Missed Phone Calls

    Speed Dial 1 From the idle screen, use the keypad to enter the Speed Dial number assigned to the phone number you want to call. 2 Press #. 3 Press s. Turbo Dial From the idle screen, press and hold the Speed Dial number (1 through 9) assigned to the phone number you want to call.
  • Page 34: Using Mute

    Making Calls Using Mute Muting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call. To turn mute on: Press A under Mute. While mute is on, Unmute appears as a display option.
  • Page 35: Call Alerts

    Call Alerts Sending a call alert lets the recipient know you want to talk to him or her on a Private call. When you send a call alert, the recipient’s phone emits a series of beeps, or vibrates, and displays your name or Private ID.
  • Page 36 Call Alerts Viewing Call Alerts 1 From the main menu, select Call Alert. 2 Scroll through the list. Viewing Date and Time To view the date and time a call alert was received: 1 From the main menu, select Call Alert. 2 Select the call alert you want information on.
  • Page 37: Recent Calls

    Recent Calls The recent calls list stores information associated with calls you have made and received and call alerts you have received. If your service provider offers Send via PTT, the recent calls list also stores My Info and contact information sent to you from other phones.
  • Page 38: Contact Information From Other Phones

    Recent Calls This icon appears with My Info from other phones on the recent calls list, along with the Private ID of the person who sent the information. When you select My Info from other phones to view its details, you see all the information sent. If you receive My Info from the same phone more than once, only the most recently sent version appears in the recent calls list.
  • Page 39: Storing Items To Contacts

    To view the details of an item on the list: From the recent calls list, select the item you want information on. Tip: To view the details of more items, keep scrolling. With the Flip Closed 1 Press .. 2 If you want to view the rest of the recent calls list, press the volume controls.
  • Page 40: Making Calls From The Recent Calls List

    Recent Calls 3 Press O or press A under Yes to confirm. Making Calls From the Recent Calls List With the Flip Open 1 From the main menu, select Recent Calls. 2 Scroll to the item containing the number you want to call.
  • Page 41 Making Calls From the Recent Calls List 3 To make a phone call, press t on the top of your phone. -or- To make a Private call, press the PTT button.
  • Page 42: Contacts

    Contacts Contacts stores up to 600 numbers or addresses. Each Contacts entry can store several numbers or addresses. Information stored in Contacts is saved on your SIM card. A Contacts entry contains: • A name — A name is required if you are storing more than one number or address to the entry;...
  • Page 43: Viewing Contacts

    • A number or address — Each Contacts entry must contain a number or address. This may be any type of phone number, Private ID, Talkgroup number, SDG list number*, email address, or IP address. Note: You can store numbers up to 64 digits long, but every 20 digits must be separated by a pause or wait.
  • Page 44: Creating Entries

    Contacts Showing Only Private IDs, Talkgroups, and SDG Lists* To set Contacts to show only entries that contain Private IDs, Talkgroups, and SDG lists*: 1 From the Contacts list, press m. 2 Select Filter. 3 Set this option to Show Prvt/Grp. To set Contacts to show all entries: 1 From the Contacts list, press m.
  • Page 45: Storing Numbers From The Idle Screen

    5 To store a number or address: Select the # field (or ID for an email address, or IP for an IP address). Enter the number or address. For phone numbers, use the 10-digit format. For email addresses, see “Entering Text” on page 61. Tip: Press A under Browse to select a number or address from Contacts, the recent calls list, or Memo.
  • Page 46: Editing Entries

    Contacts 4 To store the number as a new entry, select [New Contact]. -or- To store the number to an existing entry, select the entry. 5 With the Contacts type field highlighted, scroll left or right to display the Contacts type you want to assign the number.
  • Page 47: Creating Pauses And Waits

    Creating Pauses and Waits When storing a number, you can program your phone to pause or wait between digits while dialing. A pause makes your phone pause for 3 seconds before dialing further. A wait makes your phone wait for your response before dialing further. This feature is useful when using voice mail or other automated phone systems that require you to dial a phone number and then enter an access...
  • Page 48: Accessing Contacts With Gsm Phones

    If you plan to use the information stored in Contacts with an i2000, i2000plus, or any other GSM phone, download iDEN Phonebook Manager. Go to idenphones.motorola.com/iden/support for more information. You can use iDEN Phonebook Manager to make the Contacts information saved to your i836...
  • Page 49: Call Forwarding

    Call Forwarding Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call. You can forward phone lines 1 and 2 independently.
  • Page 50: Turning Off Call Forwarding

    Call Forwarding Turning Off Call Forwarding If you do not want all your calls forwarded, turn the feature off: 1 From the main menu, select Call Forward > To. 2 Set this option to Off. All your calls are now sent to your phone. Calls you miss are forwarded according to the options set for missed calls.
  • Page 51: Viewing Call Forwarding Settings

    Viewing Call Forwarding Settings Viewing Call Forwarding Settings 1 From the main menu, select Call Forward > Forward > All Calls. 2 With To highlighted, press A under Status.
  • Page 52: Advanced Calling Features

    Advanced Calling Features Call Waiting Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless you turn it off for a specific call. If you are on a call and receive a second call, your phone emits a tone and displays a message saying you are receiving a second call.
  • Page 53: Putting A Call On Hold

    Putting a Call on Hold 1 While on an active call, press m. 2 Select Hold. If you want to make the call active again, press A under Resume. Calling 2 People Putting a Call on Hold, Making a Second Call 1 Place or receive a phone call.
  • Page 54: Creating Pauses And Waits While Dialing

    Advanced Calling Features Creating Pauses and Waits While Dialing You can enter a pause or wait while dialing a number. For information on using pauses and waits, see “Creating Pauses and Waits” on page To create a pause while dialing a phone number: 1 From the keypad, enter the digits you want to occur before the pause.
  • Page 55: Setting Flip Actions

    To set your phone to call a Private ID you choose: 1 From the main menu, select Settings > 2-Way Radio > One Touch PTT > Assigned Number. 2 To enter the Private ID you want your phone to call every time you press the PTT button: Enter the number using your keypad.
  • Page 56: Using Your Phone As A Modem

    Advanced Calling Features • Phone Reset — keeps a running total of your phone call minutes, until you reset it. • Phone Lifetime — displays the total minutes of all your phone calls. • Prvt/Grp Reset — keeps a running total of all of your Private and group call minutes, until you reset it.
  • Page 57: Making Tty Calls

    2 With the phone’s display facing up, insert a data cable’s connector into the accessory connector, until you hear a click. 3 Insert the data plug into the data port of the other device. When used as a modem, your phone has these data transfer modes: •...
  • Page 58 Advanced Calling Features TTY device features such as Turbo-Code, High-Speed, and Interruption are not supported by your phone. These features must be turned off or disabled to use your TTY device with your phone. Turning On the TTY Feature Your phone’s TTY feature must be on if you want to make TTY calls, set the TTY mode, or change the TTY baud rate.
  • Page 59 Making TTY Calls To change the TTY baud rate: 1 From the main menu, select Settings > Phone Calls > TTY > Baud. 2 Select the baud rate for your location.
  • Page 60: Group Calls And Selective Dynamic Group Calls

    Group Calls and Selective Dynamic Group Calls Group Calls and Selective Dynamic Group Calls Note: Selective Dynamic Group Calling (SDGC) may not be offered by your service provider. Your phone gives you 2 ways to call more than one Private ID at once: •...
  • Page 61: Making Group Calls

    Joining a Talkgroup Your sales representative or your service provider establishes Talkgroups for you and assigns each Talkgroup a Talkgroup number. You can choose a name for each of your Talkgroups when you create entries for them in Contacts. To receive group calls made to any of these Talkgroups, you must join the Talkgroup.
  • Page 62: Selective Dynamic Group (Sdg) Calls

    Group Calls and Selective Dynamic Group Calls Selective Dynamic Group (SDG) Calls Note: This feature may not be offered by your service provider. A SDG call is similar to a Private call, but is made to all members of a SDG list at once. A SDG list is a group of Private IDs that you create using your phone.
  • Page 63 From Contacts 1 While creating a SDG list, select [Add Member]. -or- Select [Add Number] and press A under Browse. A list of the Private IDs and SDG lists stored in Contacts appears. 2 Select the members you want from the list. 3 Press A under Done.
  • Page 64 Group Calls and Selective Dynamic Group Calls Removing Members or SDG Lists To remove a member from the SDG list: 1 Scroll to the member you want to remove. 2 Press m. 3 Select Remove Member. To remove all members from the SDG list: 1 From the SDG list screen, press m.
  • Page 65 Press and hold t until a prompt appears telling you to say the voice name. Say the voice name assigned to the SDG list you want. 2 Press the PTT button. Starting a SDG Call with a Private ID You can start a SDG call with any Private ID you want to call.
  • Page 66 Group Calls and Selective Dynamic Group Calls A member of the SDG list who has exited the call. A member of the SDG list who could not be reached on the SDG call. A member of the SDG list whose status is unknown.
  • Page 67: Memo

    Memo Memo lets you store a number, make a call to that number, and save it to Contacts. To create a memo: 1 From the main menu, select Memo. 2 Enter the number using your keypad. 3 Press O. To view the memo later: From the main menu, select Memo.
  • Page 68: Ring Tones

    Ring Tones To set the ring tone your phone makes when you receive phone calls, message notifications, or call alerts: 1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll through the list of ring tones and select the one you want to assign.
  • Page 69: Ring And Vibrate

    These icons indicate how the ringer is set. Q The phone always vibrates instead of making a sound. The phone vibrates instead of making a sound for phone calls. Private calls, group calls, and SDG calls* are heard through the earpiece, not the speaker. * Selective Dynamic Group Calling (SDGC) may not be offered by your service provider.
  • Page 70: Downloading More Ring Tones

    Ring Tones Downloading More Ring Tones If you want to use other ring tones, you can download them into your phone for a fee. For more information about custom ring tones and downloading instructions, please contact your service provider. Managing Memory To view the amount of memory available for custom ring tones: 1 From the main menu, select Ring Tones.
  • Page 71: Entering Text

    Entering Text You can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.
  • Page 72: Special Function Keys

    Entering Text 2 Type a word by pressing one key for each letter. For example, to type “test” press 8 3 7 The displayed word may change as you type it. Do not try to correct the word as you go. Type to the end of the word before editing.
  • Page 73: Using Numeric Mode

    When neither of these icons appear, letters typed are lowercase. Scrolling up after typing a letter makes that letter uppercase. Note: Your phone automatically makes the first letter of a sentence uppercase. Punctuation Press 1 or 0 to insert punctuation. Continue to press the key to view the list of symbols available through that key.
  • Page 74: Messages

    Messages You can receive the following types of messages on your phone: • Voice mail messages • Short Message Service (SMS) text messages • Depending on your service provider, you may have the option to receive fax mail and Net alerts.
  • Page 75: Message Center

    Message Center The message center manages your messages. All your messages are stored in the message center. The message center shows how many messages you have of each type. To access your messages through the message center: 1 From the main menu, select Messages. 2 Scroll to the type of message you want to access.
  • Page 76: Voice Mail Messages

    Voice Mail Messages Note: To receive voice mail messages, you must first set up a voice mail account with your service provider. Receiving a Message When you receive a voice mail message, New Voice Mail Message appears on the display. To call your service provider’s voice mail system and listen to the message: Press A under Call.
  • Page 77: Mosms Messages

    MOSMS Messages Note: This feature may not be offered by your service provider. If your service provider offers MOSMS, your phone sends SMS messages using MOSMS and receives SMS messages from other phones that are using MOSMS. Setting Up Before you begin using MOSMS, you may need to set up your signature, service center number, and expiration information: 1 From the main menu, select Messages.
  • Page 78: Reading From The Message Center

    MOSMS Messages If your phone is powered off when you receive a text message, your phone notifies you the next time you power it on. If you are out of your coverage area, your phone alerts you when you return to your coverage area. Tip: While reading a text and numeric message that contains a phone number, you can press s to call that number.
  • Page 79: Beginning Messages From The Idle Screen

    To use a quick note: Press A under Browse. Scroll to the quick note you want. For more information on quick notes, see “Using Quick Notes”. When you are finished, press O. 4 If you want to send the message, press O or press A under Send.
  • Page 80: Resending Messages

    MOSMS Messages Using Drafts When you save a message as a draft, it is saved in the drafts folder. To edit a draft: 1 From the main menu, select Messages > Drafts. 2 Select the draft you want to edit. 3 To edit the fields you want to change, follow step 2 through step 4 in “Creating and Sending Messages”...
  • Page 81: Sorting Messages

    4 Select Lock. Unlocking a Message 1 From the main menu, select Messages > Text Outbox. 2 Scroll to the message you want to lock or unlock. 3 Press A under Unlock. Sorting Messages You can sort messages in your inbox by sender, time and date, and status.
  • Page 82: My Info

    My Info My Info lets you view information about your phone. Depending on your service provider, you may also be able to send this information to other phones. Viewing My Info 1 From the main menu, select My Info. 2 Scroll to see the entire screen. The My Info screen contains: •...
  • Page 83: Setting Sending Options

    4 Enter the name you want to appear. See “Entering Text” on page 61. When you are finished, press O. You can also edit the information in Line 1, Line 2, and Ckt, but your changes are only temporary. The next time your phone registers on the network, your actual phone numbers and circuit data number appear again in My Info.
  • Page 84: Using Send Via Ptt

    Using Send via PTT Note: This feature may not be offered by your service provider. Send via PTT lets you exchange My Info and contact information with other phones that have this capability. You do this through Private calls. Send via PTT cannot be used during group calls. Sending My Info and Contact Information When you send My Info or contact information...
  • Page 85 Contacts entries that contain only addresses cannot be sent. When Contacts entries are received, they do not include ring tones or pictures. These items from the recent calls list can be sent: • Contact information sent from other phones • Calls to or from numbers stored in your Contacts list Sending Information During a Call 1 While in a Private call, press m.
  • Page 86: Datebook

    Datebook Datebook stores up to 250 events. You can store events over a 13 month period — 12 months after and 1 month before the current date. A Datebook event contains: • A subject — A name you assign to the event. You can also enter a phone number, Private ID, or Talkgroup number here.
  • Page 87: Creating Events

    To view an event: 1 Select the day the event occurs. 2 Select the event. To change the current view: 1 While viewing Datebook, press m. 2 Select the view you want. Navigating Datebook To scroll through Datebook: Scroll left and right using the navigation key. -or- In week view and month view, press * or #.
  • Page 88 Datebook 3 If you want to assign a location to the event: Select Location. Enter the location. -or- Enter a phone number, Private ID, or Talkgroup number. After the event is stored, you can call this number. When you are finished, press O. 4 The start time automatically assigned to an event is the beginning of the day.
  • Page 89: Editing Events

    Assigning More Options To assign more options before storing an event: 1 If you have created a reminder for the event and want to set the ring tone for that reminder: Select Ring Tone. Select the ring tone you want from the ring tones stored in your phone.
  • Page 90: Receiving Reminders

    Datebook 5 If the event is not a recurring event, press O or press A under Yes to confirm. -or- If the event is a recurring event: Select This Event Only to delete only the event selected in step 2. Select Repeat Event to delete all occurrences of the event.
  • Page 91: Making Calls From Datebook

    Making Calls From Datebook If you stored a phone number, Private ID, or Talkgroup number in the Subject or Location field of a Datebook event, you can call or send a call alert to that number from Datebook. If you store numbers in both the Subject and Location fields, you can call or send a call alert to the number stored in Subject and the number stored in Location as long as the number stored in...
  • Page 92 Datebook • Delete After — sets the amount of time Datebook waits to delete an event after it occurs. • Time Shift — lets you shift the times of all Datebook events. This is useful if you are traveling to a different time zone. •...
  • Page 93: Java Applications

    Java Applications Your phone arrives with Java applications loaded and ready to install. You can download and install more Java applications. Note: Using Java applications may cause your phone to use up more battery power than other uses of your phone. Installing Applications 1 From the main menu, select Java Apps.
  • Page 94: Resuming Applications

    Java Applications Resuming Applications You can resume a suspended application at any time. This brings it to the foreground. 1 From the Java menu, select Suspended Apps. 2 Select the application you want to resume. Ending Applications To end an application: 1 From the main menu, select Java Apps.
  • Page 95: Managing Memory

    5 Press O or press A under Yes to confirm. Managing Memory To view the amount of memory available for Java applications: 1 From the main menu, select Java Apps > Java System. 2 Press A under Next. 3 To see more memory information, press A under Next again.
  • Page 96: Java Applications And Gps Enabled

    Java Applications 4 Press O. 5 Press A under Done. Java Applications and GPS Enabled Some Java applications can make use of your phone’s GPS feature to determine the approximate geographical location of your phone. (See “GPS Enabled” on page 89 for more information on the GPS feature.) However, for privacy reasons, you may not always want Java applications to access the location of your phone.
  • Page 97 To deny this request: 1 Press A under Deny. The application does not access the location of your phone. 2 Select the denying option you want: • Always — If the application requests access to the location of your phone again, the request is denied without notifying you.
  • Page 98 Java Applications • Never — When the application requests access to the location of your phone, the request is denied without notifying you.
  • Page 99: Gps Enabled

    GPS Enabled Your phone’s GPS Enabled feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your phone, expressed as latitude and longitude. The availability and accuracy of this location information (and the amount of time that it takes to calculate it) will vary depending on the environment in which you are using the GPS feature.
  • Page 100: Making An Emergency Call

    GPS Enabled • When your GPS antenna is covered (for example, by your hand or other object) or facing the ground • In temperature extremes outside the operating limits of your phone Walking or driving very slowly may also substantially reduce GPS performance. Even where location information can be calculated in such situations, it may take much longer to do so, and your location estimate may...
  • Page 101: Viewing Your Approximate Location

    GPS satellite signals and network assist data, it may take 30 seconds or more to determine the approximate location. This time will increase where there is reduced access to satellite signals. When your approximate location is determined, it is made available to the appropriate emergency response center.
  • Page 102: Enhancing Gps Performance

    GPS Enabled • The number of satellites used to calculate the location. In general, more satellites make for better accuracy. To calculate your location again: Press A under Rfrsh. It may take your phone several minutes to complete the process of determining your location. During this time, a message usually appears on your phone’s display saying your phone is scanning for satellites.
  • Page 103 To improve accuracy and increase your chances of a successful calculation, do the following while your phone is determining your approximate location: • Stay in the open. The GPS feature works best where there is nothing between your phone and a large amount of open sky.
  • Page 104: Updating Satellite Almanac Data

    GPS Enabled • Stand still. If possible, stand still until your phone is finished determining your location. Moving your phone at a walking pace while your phone is calculating your approximate location may substantially decrease GPS performance. • In a car. When using the GPS Enabled feature in a car, position your phone so that the GPS antenna has good access to GPS signals through the car’s windows.
  • Page 105: Setting Privacy Options

    If your satellite almanac data is out of date, your phone may prompt you to update it. Follow the instructions that appear on the phone’s display. You may be asked to go to a web site or call a customer care number. Setting Privacy Options Your phone’s GPS privacy options control whether Java applications on your phone or other software...
  • Page 106: Using Gps With Map Software

    GPS Enabled To change your GPS PIN: 1 From the main menu, select Settings > Security > Change Password > GPS PIN. 2 Enter the current GPS PIN. Note: When you receive your phone, your GPS PIN is 0000. 3 Press A under Ok. 4 Enter the new 4- to 8-digit GPS PIN.
  • Page 107 Getting Started To connect your phone to your laptop or other device: 1 Open the connector cover. connector cover Using GPS with Map Software 2 With the phone’s display facing up, insert the data cable’s connector into the accessory connector, until you hear a click. 3 Insert the data plug into the COM port of your laptop or other device.
  • Page 108 GPS Enabled • Stop bits: 1 • Flow control: Hardware To set your phone to send location information to your laptop or other device: 1 From the main menu, select GPS > Interface. 2 Set NMEA OUT to On. Your phone is now sending location data to your laptop or other device.
  • Page 109: Voice Records

    Voice Records A voice record is a recording you make with your phone and can play back. You can record notes to yourself or phone calls. Your phone can store up to 20 voice records. Creating Voice Records To record a note to yourself: 1 From the main menu, select VoiceRecord >...
  • Page 110: Deleting Voice Records

    Voice Records 5 Press O. Deleting Voice Records To delete a voice record: 1 From the main menu, select VoiceRecord. 2 Scroll to the unlocked voice record you want to delete. 3 Press m. 4 Select Delete. 5 Press O or A under Yes to confirm. To delete all voice records: 1 From the main menu, select VoiceRecord.
  • Page 111: Customizing Your Phone

    Customizing Your Phone Setting the Volume Of the Earpiece and Speaker 1 From the main menu, select Settings > Volume. 2 Scroll to Earpiece to set the earpiece volume. -or- Scroll to Speaker to set the speaker volume. 3 To set the volume: Scroll left or right.
  • Page 112: Setting Contrast

    Customizing Your Phone Tip: If you want to see what the wallpaper looks like, press A under View. Setting Wallpaper to Change Automatically Note: This feature may not be offered by your service provider. 1 From the main menu, select Settings > Display/Info >...
  • Page 113: Airplane Mode -Temporarily Turning Off Calls

    To control how long the backlight stays on: 1 From the main menu, select Settings > Display/Info > Backlight > Backlight. 2 Select the number of seconds you want the backlight to stay on. -or- Select Off if you never want the backlight on. To set the keypad backlight to light up only in low light conditions: 1 From the main menu, select Settings >...
  • Page 114: Phone Calls Features

    Customizing Your Phone • Clock — controls whether the time and date appear on the idle screen; sets time and date format; sets year. • Menu View — controls whether the items on your main menu and Java applications menu appear as large icons or a list.
  • Page 115 • One Touch PTT — See “Setting One Touch PTT” on page 44. • Alert Type — controls how your phone notifies you when you receive Private calls, group calls, and SDG calls*. * Selective Dynamic Group Calling (SDGC) may not be offered by your service provider.
  • Page 116: Advanced Features

    Customizing Your Phone • Java Earpiece — sets the volume of sound associated with Java applications coming out of the earpiece. • Java Speaker —sets the volume of sound associated with Java applications coming out of the speaker. • Data — sets the volume of sounds that notify you that you are receiving a circuit data call.
  • Page 117 • Reset Defaults — Reset Settings returns all settings to their original defaults; Reset All returns all settings to their original defaults and erases all stored lists. Use only under the direction of your service provider. • Return to Home — controls how long the recent calls list displays after calls.
  • Page 118: Profiles

    Profiles A profile is a group of settings saved together so that you can apply them to your phone easily. A profile contains these settings: • Ring Tones — sets all options described in “Ring Tones” on page 58, except assigning ring tones to Contacts.
  • Page 119: Temporary Profiles

    When you do this, your phone either: • Updates the profile in effect to reflect these changes, without notifying you -or- • Creates a temporary profile that contains these changes Note: This feature may not be offered by your service provider. To set your phone to create a temporary profile that contains changes you make to settings: 1 From the main menu, select Profiles.
  • Page 120: Creating Profiles

    Profiles 2 Scroll to the temporary profile. 3 Press m. 4 Select Store As New. 5 Enter the name you want to give the profile. When you are finished, press O. To overwrite the profile the temporary profile is based on: 1 From the main menu, select Profiles.
  • Page 121: Setting Call Filtering

    5 Press O or press A under Yes to confirm. To delete all profiles: 1 From the main menu, select Profiles. 2 Press m. 3 Select Delete All. 4 Press O or press A under Yes to confirm. Setting Call Filtering The call filtering setting in each profile lets you control which calls, call alerts, and message notifications your phone notifies you of, and which...
  • Page 122 Profiles • On sets your phone to ignore all call alerts. 7 To set filtering options for message notifications, select Notifications. • Off sets your phone to notify you of all messages. • Voice Messages sets your phone not to sound a tone or vibrate when you receive voice messages.
  • Page 123: Shortcuts

    Shortcuts Shortcuts lets you access most menu options by pressing a number on your keypad (1 through 9) or saying the voice name of the shortcut. You create the shortcut and then use it to take you to that screen any time. Creating a Shortcut Note: When you receive your phone, all number keys may already be assigned to...
  • Page 124: Editing A Shortcut

    Shortcuts If you assigned a voice name to the shortcut: Press and hold . Say the voice name into your phone. The shortcut with that voice name is then highlighted. 3 Press O. Editing a Shortcut To change the number assigned to a shortcut: 1 From the main menu, select Shortcuts.
  • Page 125: Using A Headset

    Using a Headset If you use a headset or similar device with your phone, you can set your phone to send incoming sound to the headset only, or to the headset and the speaker at the same time: 1 From the main menu, select Settings > Advanced >...
  • Page 126: Understanding Status Messages

    Understanding Status Messages You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes status messages. Note: When your flip is closed, the internal display screen shows a shortened version of the status message displayed in the external screen.
  • Page 127 Status Status Message Messages Messages Description (external (internal display) display) An error occurred. Try Again Please Try Please try again. Again You have entered an Wrong PIN incorrect PIN number. You have inserted a SIM Please Enter card that will not work Special Code with your service provider’s phone.
  • Page 128 Understanding Status Messages Status Status Message Messages Messages Description (external (internal display) display) Searching for GPS Scanning for satellites. Satellites Could not find GPS Unable to satellites. Locate Sats Technical Error A problem occurred in your phone’s GPS circuitry. If this error occurs, contact Customer Care.
  • Page 129: Safety And General Information

    Portable Radio Product Operation and EME Exposure Your Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME): •...
  • Page 130: Phone Operation

    To maintain compliance with FCC RF exposure guidelines, if you wear a radio product on your body when transmitting, always place the radio product in a Motorola approved clip, holder, holster, case or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines.
  • Page 131 The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
  • Page 132: Electromagnetic Interference/Compatibility

    “IN USE”. Holding the antenna affects call quality and may cause the radio product to operate at a higher power level than needed. Approved Accessories For a list of approved Motorola accessories call 1-800-453-0920, or visit our website at www.motorola.com/iden. Electromagnetic...
  • Page 133: Operational Warnings

    • Not carry the radio product in a breast pocket. • Use the ear opposite the pacemaker to minimize the potential for interference. • Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place.
  • Page 134: Operational Cautions

    Safety and General Information Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.
  • Page 135: Accessory Safety Information

    If the radio product does not work after following the steps listed above, contact your dealer for servicing information. Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product.
  • Page 136 Safety and General Information • An extension cord should not be used with any battery charger unless absolutely necessary. Use of an improper extension cord could result in a risk of fire and electric shock. If an extension cord must be used, make sure that: •...
  • Page 137: Motorola Limited Warranty

    PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile and Portable Handsets ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and...
  • Page 138 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories.
  • Page 139 Who is covered? This warranty extends only to the first consumer purchaser, and is not transferable. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty.
  • Page 140 Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.
  • Page 141: Limited Warranty Motorola Communication Products (International)

    80% of rated capacity, or b. the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned...
  • Page 142 Limited Warranty Motorola Communication Products (International) MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty.
  • Page 143 Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are...
  • Page 144 Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts...
  • Page 145: Patent And Trademark Information

    Information MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2005 Motorola, Inc. All rights reserved. Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation.
  • Page 146: Index

    Index Index Numerics 2-way radio 104 see also Private calls, group calls, SDG calls, and call alerts 3-way calling 43 Accessories 18 safety 125 Airplane mode 12, 103 settings 107 turning on and off 103 Alpha mode 61 Antenna 18 Backlight 103 Battery care 6...
  • Page 147 sending 74 Contacts 21, 32 capacity 36 creating entries 34 deleting 36 icons 32 iDEN Phonebook Manager international numbers 37 searching 33 showing all entries 34 showing only Private IDs 34 SIM card 32 storing from idle screen 35 storing from Memo 57 storing from recent calls 29 type 32 viewing 33...
  • Page 148 Index storing 37 Java applications deleting 84 memory 85, 100 Keypad 2 locking 106 Language 104 Lists, see menus Memo 57 calling from 57 creating 57 editing 57 storing to Contacts 57 viewing 57 Memory Java applications 85, 100 MOSMS messages 71 ring tones 60 voice records 100 Menu key 2, 10...
  • Page 149 active line 104 flip action 19, 20, 45 locking 106 modem 46 off 7 on 7 only 107 setting up 2 Profiles 108 call filtering 111 changing settings 108 creating 110 Datebook 79 deleting 110 editing 110 switching 108 temporary 109 viewing 108 Programming, over-the-air 8 PUK code 14...
  • Page 150 Index Send via PTT 74 contact information 74 My Info 74 SDG lists 56 Service, activating 7 Settings 103 resetting 107 Shortcuts creating 113 deleting 114 editing 114 using 113 SIM card 3, 13, 15 Contacts 32 inserting 15 removing 17 with non-i836 phones 38 SIM PIN 13, 106 changing 13...
  • Page 151: Driving Safety Tips

    • Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 152 Driving Safety Tips • Your phone can perform many other functions besides allowing you to make and receive calls. Do not let these features distract you from driving. Use them only when it is safe to do so. • Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.

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