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Troubl eshooting
This tro ub lesh ooti ng g uid e ai ms t o sa ve y ou time in
ca se y ou exp erie nce any inc onvenie nce with this
di gita l au dio play er. If yo u ar e still ha ving difficulty,
pl eas e co nta ct Technica l Su ppo rt.
M y player do es n ot work.
1.Ensure that the battery is charg ed.
2.Ensure that the battery has bee n p rope rly i nsta lled.
File transfer failur e.
1.Ensure that the USB driver has b een inst alle d
corr ectly on the PC .
2.Ensure that the USB cab le is attach ed s ecurely to
both the PC and yo ur p laye r.
3.Ensure that you r pla yer's me mo ry c apa city lim it ha s
not bee n re ach ed.
4.Ensure that the battery is charg ed.
Po or s oun d qu alit y or no s oun d.
1.Ensure that the volume leve l is n ot set to "0" .
2.Ensure that you r headp hones a re a ttac hed se cure ly
to th e head pho ne jack.
3.Poo r sou nd qua lity may result fr om corr upt or p oor ly
enc ode d m usic files. Try do wnlo ading the mus ic fil e
aga in o r encod ing the file a t a higher b itra te. T he
reco mm end ed minimum bit rat e fo r this pla yer is 128
kbps for Mp 3 file s and 64 kb ps for W MA files.
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Th ere's some thin g wr ong with the LC D sc ree n.
1.Rem ove , and then replace the battery .
2.Plea se c all Technic al Supp ort f or a Hot-key reb oot .
Technica l Su pport
Monday to Friday: 8: 30 AM - 8:30 PM EST
Satur day and Sunda y:9: 00 AM - 5:30 PM EST
Telep hone:800-681-2629 or 718- 416- 3197
You c an also reach u s online at
by e- mail at
t echsup por t@cobyusa. com
Troubleshooting
w ww.co byu sa.c om
.
or
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