Download Print this page
Microtek ArtixScan 1800f Supplementary Manual

Microtek ArtixScan 1800f Supplementary Manual

Scanners with the firewire interface for windows 98 se/2000/me
Hide thumbs Also See for ArtixScan 1800f:

Advertisement

Troubleshooting Tips

for Microtek/Artix scanners with the FireWire interface
For Windows 98 SE/2000/Me
Q1: My computer cannot detect the FireWire card (IEEE
1394) I have just installed.
Follow the steps below:
1. Check the version of your Windows operating software.
Start
Start
Settings
Settings
a) Click Start
Start
Start, Settings
Settings, and select Control Panel
Settings
b) From the Control Panel
Control Panel, double click the System
Control Panel
Control Panel
Control Panel
c) The System Properties
System Properties
System Properties will show the Windows version
System Properties
System Properties
currently installed and running in your computer.
d) If the version is not correct, update your operating system
to Windows 98 SE/2000/Me.
2. Check if Windows 98 SE/2000/Me has detected your FireWire
card (IEEE 1394) by going through the Start button on the
Taskbar.
Start
Start
Settings
Settings
a) Click Start
Start, Settings
Start
Settings
Settings, and select Control Panel
b) From the Control Panel, double-click the System
Windows 98 SE/Me, select Device Manager
2000, select Har
Har
Hardwar
Har
Har
c) Double-click the 1394 Bus Controller
controllers
controllers; the Properties
controllers
controllers
controllers
of the device.
If any of these [?] [!] icons appear next to the device name, this
indicates that the driver has been disabled or was not properly
installed. See next section.
Control Panel
Control Panel
Control Panel
Control Panel.
Control Panel
Control Panel
Control Panel
Control Panel.
Device Manager; for Windows
Device Manager
Device Manager
Device Manager
dware e e e e , then Device Manager
dwar
dwar
Device Manager
Device Manager
Device Manager.
dwar
Device Manager
1394 Bus Controller
1394 Bus Controller/IEEE 1394 Bus host
1394 Bus Controller
1394 Bus Controller
Properties
Properties dialog box will display the status
Properties
Properties
System
System icon.
System
System
System
System icon. For
System
System
IEEE 1394 Bus host
IEEE 1394 Bus host
IEEE 1394 Bus host
IEEE 1394 Bus host
Windows 2000
ê
1
Windows 98 SE
ê
Windows 98 SE/Me
ê
Windows 2000
ê
April 2001

Advertisement

loading

Summary of Contents for Microtek ArtixScan 1800f

  • Page 1: Troubleshooting Tips

    Troubleshooting Tips for Microtek/Artix scanners with the FireWire interface For Windows 98 SE/2000/Me Q1: My computer cannot detect the FireWire card (IEEE 1394) I have just installed. Follow the steps below: 1. Check the version of your Windows operating software.
  • Page 2 3. Make sure to properly connect the scanner's FireWire cable to your computer, then plug the power cord into a power source. 4. Turn on your scanner and wait until all lights on the front of the scanner to stop blinking and remain on solid. Windows should now be able to automatically detect your scanner.
  • Page 3 Imaging Device. Imaging Device. Imaging Device. Imaging Device. Imaging Device. The scanner name and model appears on the list, indicating Windows has detected and re-installed your device successfully. Device Manager Device Manager Device Manager dialog box (Step 1 and 2), then click the plus (+) sign...
  • Page 4: For Macintosh

    3. Turn the scanner on and wait until all the lights stop blinking and remain on solid. If you have followed all the steps above and your Mac OS still cannot find your scanner, please visit http://www.apple.com for more information about FireWire support for your Macintosh.
  • Page 5 Troubleshooting tips for Microtek SCSI Interface Introduction This Troubleshooting guide discusses the SCSI cards that work with Microtek scanner. Available SCSI cards are Adaptec 2902, 2903, 2906 and AdvanSys 902 card. Questions and Answers for Windows 98/95 Q1: The SCSI card cannot be found by Windows A1: Your interface card is not properly seated in the PCI card slot on your computer.
  • Page 6 If your scanner is chained to other SCSI device, the SCSI ID of the SCSI device should not be set to the same ID number. By default, Microtek’ s scanner SCSI ID is 6. Turn on your scanner power, then restart your computer.
  • Page 7 If your scanner is chained to other SCSI device, the SCSI ID of the SCSI device should not be set to the same ID number. By default, Microtek’ s scanner SCSI ID is 6. Q2: The SCSI card cannot be found by Windows A2: Your interface card is not properly seated in the PCI card slot on your computer.
  • Page 8 Click OK to bring up the following screen. The SCSI card should now be listed, indicating the driver is installed. Restart your computer. Q4: My Microtek scanner came with dual interface -- USB and SCSI. Can I connect both interface? A4: When connecting dual interface scanner to computer, you should choose either USB or SCSI, not both.
  • Page 9 SCSI terminator on the SCSI port. b) If your scanner is chained to other SCSI device, the SCSI ID of the SCSI device should not be set to the same ID number. By default, Microtek’ s scanner SCSI ID is 6. Mac G3...
  • Page 10 Q3: My Microtek scanner has dual interfaces -- USB and SCSI. Can I connect both interfaces? A3: When connecting dual interface scanner to computer, you should choose either USB or SCSI, not both. If SCSI interface is chosen, the terminator has to be connected to finish a complete connec- tion.
  • Page 11 Q1: Why should I enable my computer’s USB port? A1: : : : : Microtek only supports USB scanners under the Windows 98 operating system. If your computer cannot find your Microtek USB interface scanner, check to make sure that your computer BIOS is configured as “USB enabled”.
  • Page 12 Q4: Is there any quick and easy way to fix the USB problem? A4: : : : : 1. Unplug the USB cable from your scanner, then uninstall and reinstall the scanner driver. 2. Reconnect it to both the scanner and the computer.
  • Page 13 Q1 : Choose the right driver A1 : Microtek USB-based scanners run on the Apple iMac and on the new PowerMac G3 systems. For the iMac, visit www.apple.com web site to get the most recent iMac Update Driver. If your Macintosh is not an iMac or a PowerMac G3 with USB ports, do not install iMac Update Driver.