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TROUBLESHOOTING
DHCP Reset
A DHCP Reset can be performed using the factory
reset button on the rear panel of the MBX-AMP.
If your MBX-AMP cannot communicate on the
network, you can reset its DHCP connection by
pressing and holding the Reset button on the
rear of the MBX-AMP for 3 seconds and then
releasing it. This will restore the MBX-AMP to a
DHCP connection from a static IP connection. This
will also reset the network connection type to
"Automatic" so that a wired Ethernet connection
can easily be made. Performing the DHCP reset
will also delete Wi-Fi configuration information
so that the device can be configured for a new
wireless connection. Refer to "Wi-Fi Connections"
on page 7 for more information on connecting to
a Wi-Fi network.
Factory Reset
For a full factory reset, erasing all configuration
settings, and re-locking the MBX-AMP:
Press and hold the Reset button on the rear of
the MBX-AMP for 10 seconds. The Red Status
LED will light and the MBX-AMP will reboot on
its own.
Note: Performing a factory reset will restore the unit to
its factory default settings. The unit will require valid
Russound Certified Installer credentials in order to be
unlocked and configured again. The factory reset will also
delete all personal information including service account
settings, device-stored Favorites, and passwords.
14
Russound MBX-AMP Installation Guide
General Troubleshooting
This chart explains the operation of the LED:
System Status
Yellow
Green
Red
Booting
ON
-
-
Ready
-
-
-
Streaming Source is Active
-
ON
-
Bluetooth Streaming
-
-
-
Bluetooth Pairing
-
-
-
Blinking
Bluetooth Paused
-
-
-
Blinking
Digital Input Active
-
-
-
Group/Party Mode
-
-
-
Standby Mode
-
-
ON
Firmware Update
-
Blinking
-
Network Error
Blinking
-
-
Amplifier Fault
Blinking
Check for firmware updates available to make sure that your Russound
product is always up to date and to take advantage of any additional features
or supporting services that may be available.
Many issues can be resolved by power cycling the MBX-AMP by disconnecting
the power supply, waiting 15 seconds and re-connecting the power supply.
For networking issues, resetting network gear in the home such as the router
or any switches between the MBX-AMP and the router may also resolve any
issues.
If you have the MBX-AMP configured with a static IP address and do not
remember the settings, you can reset the MBX-AMP to DHCP by pressing and
holding the rear panel Reset button for 3 seconds. If there are any issues
reconnecting to the MBX-AMP after resetting to DHCP, unplug the MBX-AMP
from the network and re-connect it, or try power cycling the network router
to force a new DHCP connection.
Configuration Password
Within Web Config, there is an option in the Setup-Systems
Settings menu to Enable/Disable the Configuration
Blue
Purple
Cyan
Password. This password is disabled by default but can be
enabled to prevent inadvertent changes to the MBX-AMP
-
-
-
configuration. This is a simple password system to make
-
-
-
certain that you want to make changes to key configuration
settings before making changes. The password is static and
-
-
-
cannot be changed. The configuration password, when
enabled, is: russound123
ON
-
-
When enabled, this password must be entered in order to
-
-
change any configuration settings.
-
-
-
-
ON
-
ON
-
-
-
-
-
-
-
-
-
-
Phone or Tablet
This diagram shows a simple connection to
loudspeakers and a wired Ethernet connection
to the MBX-AMP
Power
As an advanced networking device, the MBX-AMP is
designed to be left on at all times. This allows instant access
to your favorite streaming audio sources at any time and
is especially useful due to the fact that most installations
involve locating the MBX-AMP in remote locations of the
home where it would be difficult to know if it is powered on
or off or to know its current status.
The MBX-AMP has several options for entering a low-power
mode after a specified period of time without being in use.
These options are configurable in the "Setup" section of
WebConfig.
After the number of minutes configured in "Idle Timeout"
in the Admin section of WebConfig has passed without any
active audio source in use, the MBX-AMP will enter network
standby mode automatically. In this mode the power
consumption of the device will be 1.9W.
WAN
Wireless network
router
CAT-5
Russound MBX-AMP Installation Guide
AUDIO CONNECTIONS
MBX-AMP
Output
Speaker Pair
15
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