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Maxent MX-20V2 Warranty

Maxent mx-20v2: users guide
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END-USER WARRANTY
GENERAL PRODUCT WARRANTY
Limited warranty for United States
This limited warranty applies in the United States for all products manufactured or
distributed by Regent USA under the MAXENT brand name. This limited warranty
extends to the original purchaser or any person receiving this product as a gift from the
original purchaser only and is not transferable. Please contact Regent USA or your
authorized Regent USA reseller for all questions regarding this limited warranty.
Terms of the warranty
Regent USA warrants the product you have purchased from Regent USA or from an
authorized Regent USA reseller against defects in materials or workmanship under
normal usage conditions for the time period indicated based on the type of product
purchased. This limited warranty commences on the date of purchase and entitles you to
parts, excluding expendable parts, and a repair labor warranty as indicated. Products
sold and used for commercial applications have a limited ninety (90) day warranty for all
parts and labor. Your sales receipt, showing the date of purchase is your proof of
purchase date.
During the warranty period, Regent USA will repair or replace defective parts with new
or, at Regent USA's option, serviceable used parts that are equivalent to new parts in
performance. All exchanged parts and products replaced under this warranty will
become the property of Regent USA.
For products (a) sold and used for commercial applications (b) sold outside of the
continental United States, warranty service is obtained by bringing or shipping your
product to an authorized Regent USA service provider. This warranty does not cover
shipping charges, risk of loss during shipment, export taxes, custom duties and taxes, or
any other charges associated with transportation of the product to and from the repair
facility.
Regent USA retains the right to assess all warranty claims and to determine if damages
are covered by the warranty. In case of a claim that is not covered by the warranty, you
will be contacted to determine whether Regent USA should repair the damage for a fee
or whether the product should be returned to you as received by Regent USA.
Limitations of Remedy
This limited warranty excludes all product(s) that has been damaged or rendered
defective (a) as a result of accident, misuse, or abuse; (b) by operation outside the
usage parameters stated in the product's User's Guide; (c) by the use of parts not
manufactured or sold by Regent USA; (d) by modification of the product, or (e) as a
result of service by anyone other than an authorized Regent USA service provider.
Regent USA is not responsible for damages caused by the loss of any programs, data,
or removable storage media.

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Summary of Contents for Maxent MX-20V2

  • Page 1 This limited warranty applies in the United States for all products manufactured or distributed by Regent USA under the MAXENT brand name. This limited warranty extends to the original purchaser or any person receiving this product as a gift from the original purchaser only and is not transferable.
  • Page 2 Regent USA is not liable for any damages caused by the product or the failure of the product to perform, including any lost profits, lost savings, incidental damages, or consequential damages. Regent USA is not liable for any claim made by a third party or made by you for a third party.
  • Page 3: Out Of Warranty

    Regent USA or a Regent USA Authorized Service Provider without a valid RMA number may be refused and returned to the customer freight collect. Regent USA or Regent USA Authorized Service Provider will use its best efforts to service Products within 30 business days after Regent USA's or Regent USA Authorized Service Provider's receipt of the Products at its warehouse facilities located at California, USA, or some other location identified by Regent USA.
  • Page 4: Dvd Players

    Plasma and LCD Displays • One (1) year parts and labor from purchase date DOA – Refer to DOA policy Within 30 days, Regent USA will pay both ways freight From 31- 90 days, Regent USA will pay for one way freight From 91 days to one year, customer pays both ways freight.
  • Page 5 Please contact Regent Customer Service Center at: Hours: M-F 8:30am – 5:30pm PST Toll Free: 888-373-4368 Phone: 626-810-2250 Fax: 626-810-2295 Email: support@regent-usa.com ATTN: Customer Service Regent USA 17107 Gale Avenue City of Industry, CA 91745 ***To avoid delays and personal cost, please DO NOT SEND ANY unit without a valid RMA number.