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en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
46
Cause and troubleshooting
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed Start/Reload
Press Start/Reload
▶
Door is not closed.
Close the door.
1.
Press Start/Reload
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 32
▶
- Finished in +
Check whether - Finished in +
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload
4.
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 37
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 55
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→ "Buttons", Page 23
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
is activated.
Continue the programme by selecting
▶
Drain and pressing Start/Reload
→ "Resuming the programme when the programme
status is Rinse Hold", Page 32
.
to start the programme.
is activated.
to start the programme.
.
is activated.
Spin or
.
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