Dell Vostro 1510 Service Manual page 22

FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
3
Click to select the program that is no longer responding.
4
Click End Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N
the program.
A program is designed for an earlier Windows operating system
R U N T H E P R O G R A M
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Start
Click
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
A solid blue screen appears
T U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
Other software problems
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 9 / 4 / 0 9 - F O R P R O O F O N LY
22
Troubleshooting
Ma\SM\A01\EN\Source\trouble.fm
C O M P A T I B I L I T Y
→ Control Panel→ Programs→ Use an older program with this
— If you are unable to get a response by pressing a key on
— If necessary, uninstall and then reinstall
W I Z A R D —
—