Dell Vostro 1510 Service Manual page 10

FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
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D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 9 / 4 / 0 9 - F O R P R O O F O N LY
10
Troubleshooting
Ma\SM\A01\EN\Source\trouble.fm
Problem Description
No memory modules
are detected.
Memory modules are
detected, but a
memory failure has
occurred.
A possible processor
failure has occurred.
Suggested Resolution
• If two or more memory modules are
installed, remove the modules (see
"Removing a Memory Module" on
page 49), then reinstall one module
(see "Replacing a Memory Module" on
page 51) and restart the computer. If
the computer starts normally,
continue to install additional memory
modules (one at a time) until you
have identified a faulty module or
reinstalled all modules without error.
• If available, install working memory of
the same type into your computer (see
"Memory" on page 49).
• If the problem persists, contact Dell
Support.
• If two or more memory modules are
installed, remove the modules (see
"Removing a Memory Module" on
page 49), then reinstall one module
(see "Replacing a Memory Module" on
page 51) and restart the computer. If
the computer starts normally,
continue to install additional memory
modules (one at a time) until you
have identified a faulty module or
reinstalled all modules without error.
• If available, install working memory of
the same type into your computer (see
"Memory" on page 49).
• If the problem persists, contact Dell
Support.
• Reseat the processor (see "Removing
the Processor Module" on page 45).
• If the problem persists, contact Dell
Support.