Table of Contents
Advertisement
en Troubleshooting
15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a
▶
special connection cable, which is available from the manufacturer or his
Customer Service.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
Home Connect is not
working properly.
The temperature dif-
fers greatly from the
setting.
The base of the refri-
gerator compartment
is wet.
The appliance hums,
bubbles, buzzes,
gargles, clicks or
crackles.
24
Cause and troubleshooting
Showroom mode is switched on.
Carry out the appliance self-test. → Page 26
▶
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
Go to www.home-connect.com.
▶
Different causes are possible.
Switch off the appliance. → Page 15
1.
Switch the appliance back on after five minutes.
2.
→ Page 15
If the temperature is too warm, check the temper-
‒
ature again after a couple of hours.
If the temperature is too cold, check the temper-
‒
ature again on the following day.
The condensation channel or drainage hole are
blocked.
Clean the condensation channel and the drainage
▶
hole. → Page 22
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
Automatic defrosting is running.
No action required.
Advertisement
Table of Contents
