Samsung HG43Q60A Install Manual
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Samsung HG43Q60A Install Manual

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INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43Q60A HG50Q60A HG55Q60A
HG65Q60A HG75Q60A
Serial No.

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  • Page 1 INSTALL GUIDE HG43Q60A HG50Q60A HG55Q60A HG65Q60A HG75Q60A Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.

  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.

  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required.
  • Page 4 • Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.

  • Page 5: Table Of Contents

    (Samsung Smart Remote) ---------------------------------------------------------------------------- Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- Charging the battery ---------------------------------------------------------------------------- Controlling external devices with a Samsung Smart Remote - Using the Universal Remote Downloading the Universal Remote icon ---------------------------------------------------------------------------- Initial Setup Using the TV Controller...
  • Page 6 Supported Resolutions for Connecting a Computer ---------------------------------------------------------------------------- Supported Resolutions for Video Signals ---------------------------------------------------------------------------- Read Before Using the Internet Function ---------------------------------------------------------------------------- Dimensions ---------------------------------------------------------------------------- Licenses ---------------------------------------------------------------------------- Important Warranty Information Regarding Television Format Viewing ---------------------------------------------------------------------------- SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT ---------------------------------------------------------------------------- English - 6...

  • Page 7: Package Content

    01 Package Content Make sure the following items are included with your TV. If any items are missing, contact your dealer. Samsung Smart Remote Power cord Quick Setup Guide / Regulatory Guide Data Cable x 2 • The items’ colors and shapes may vary depending on the models.

  • Page 8: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components When installing the stand, use the provided components and parts. Stand Holder-Cable 0.98 inches (25 mm) • Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
  • Page 9 • Insert the Stands into the slot on the bottom of the TV. • Slide and assemble it to the end line in the direction of arrow. English - 9...
  • Page 10 43″ 50-75″ NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. English - 10...

  • Page 11: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.

  • Page 12: Wall Mount Kit Specifications (Vesa)

    • When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

  • Page 13: The Samsung Smart Remote

    Remote) • The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. • The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV. • A button without a description in the image below is not supported on the product.

  • Page 14: Pairing The Tv To The Samsung Smart Remote

    Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons...

  • Page 15: Controlling External Devices With A Samsung Smart Remote - Using

    Remote Setting. The Universal Remote Setup screen appears. Select Start to setup your Samsung Smart Remote as a universal remote for easy control of all your devices. Before you start, turn – Hotel Option menu > Universal Remote > Universal on the device that you want to add.
  • Page 16 New Setup • This function may not be supported depending on the model or geographical area. • You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. • Specific external devices connected to the TV may not support the universal remote feature.

  • Page 17: Downloading The Universal Remote Icon

    Downloading the Universal Remote icon 1. Store the following files in the root directory of your USB device: File name File type File Size App tile stb_app_icon jpg, png 245 x 138, 2MB Source icon stb_source_icon jpg, png 66 x 66 to 135 x 135, 2MB stb_source_icon.jpg Sources Remote Access...

  • Page 18: Initial Setup

    04 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. If you already completed the Initial Setup, run the Initial Setup again using the following menu. •...

  • Page 19: Using The Tv Controller

    Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed. Please remove the protective film.

  • Page 20: The Connection Panel

    05 The Connection Panel BACK OF TELEVISION ① ② ③ ④ * EX-LINK : Dedicated to service technicians. ⑤ ⑤ ⑥ ⑦ ④ ⑨ ⑧ • When connecting an external device, match the color of the connection port to the cable. •...
  • Page 21 – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care center. ⑥...

  • Page 22: Connections

    The LAN Port on the Wall LAN Cable (Not Supplied) • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
  • Page 23 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).

  • Page 24: Connecting The Tv To A Sbb Or Stb

    STB (SBB) side Confirm the code on the Code Label. Cable code Pin assign REMARK TV SIDE STB (SBB) SIDE 1: IR BN39-02462A SAMSUNG and 1: NC 2: GND GREEN 2: RX 3: NC WHITE 3: TX (Color : BLACK)

  • Page 25: Connecting The Bathroom Speakers

    Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) TV Rear Panel Speaker VOL+ Volume Control Box VOL- • The rear panel may differ depending on the model. 1 Connect the VARIABLE AUDIO OUT port of the TV to the Bathroom Wall Speakers of the hotel.

  • Page 26: Setting The Hotel Option Menu

    07 Setting the Hotel Option menu To access the Hotel Option menu, press the following buttons on the Samsung Smart Remote: 1. Press the button. 2. Press the up directional button. 3. Press the down directional button. 4. Press the Select button.

  • Page 27: Hotel Option Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SI Vendor Seachange / MDC / Innvue •...
  • Page 28 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Auto Tuning, Program Rating Lock, Audio Options, etc. Lets you edit the channels stored in the TV's memory. •...
  • Page 29 Quick Settings Editor Edit the items to be displayed in Quick Settings and change their order. Samsung Account Create and manage your own Samsung account. Enable/disable LAN Out. When enabled, the TV can work as a wired router for other LAN OUT network devices.
  • Page 30 Hotel Option menu Item Description Universal Remote Setting Run the Universal Remote Setup function. Universal Lets you download Universal Remote icons from USB device and applying downloaded Remote Universal Remote Icon DL icons to the connected Universal Remote source. Disable entry to Hotel Option menu. Factory Lock •...
  • Page 31 • Signal Information: Show digital broadcasting signal information. Self Diagnosis for TV • Reset Smart Hub: Reset the Smart Hub and Samsung account settings stored on your TV. • Reset: Restore all TV settings, excluding network settings, to the factory defaults.

  • Page 32: Usb Cloning

    USB Cloning Hotel Option menu > Cloning The USB cloning function lets you download user-configured settings (Picture, Sound, Broadcasting, and Hotel Option menu) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.

  • Page 33: Settings Cloned In The Hotel Option Menu

    Sub Item Cloned or not Hospitality Mode Standalone / Interactive (Default : Standalone) Interactive: Samsung / OCC / MTI / Nstreams / Enseo SI Vendor / Cardinal / Guestek / Seachange / MDC / Innvue Standalone: Off / SSCP Power On Channel...
  • Page 34 On / Off Terms & Policy ― Smart Features ― Smart Service Home App Preview Editor ― Quick Settings Editor ― Samsung Account ― Lan Out On / Off VLAN ID On / Off Solution VLAN ID ― Device VLAN ID ―...

  • Page 35: Setting Auto Initialize

    Setting Auto Initialize O Hotel Option menu > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Broadcasting, and Hotel Option menu. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 36 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset B-Offset White Balance Reset 20 Point Interval 20 Point Settings Green Blue Picture Expert Settings Reset Gamma BT.1886 Shadow Detail RGB Only Mode Color Space Color Color Space Settings Green Blue Reset Reset Picture Sound Output...
  • Page 37 Menu Item Antenna Auto Program Program Rating Lock TV Rating Movie Rating (MPAA) Program Rating Lock Settings Canadian English Rating Broadcasting Canadian French Rating Downloadable U.S. Rating Preferred Language Audio Options Multi-Track Sound Service Provider Service Provider About Service Provider Settings Open Service Provider Settings Voice Guide...
  • Page 38 Clock Mode Date Time Clock Time Offset Time Time Zone System Manager Sleep Timer Alarm Language Samsung Account Device Name Screen Saver Change PIN Anynet+ (HDMI-CEC) General Game Mode Game Motion Plus Game Mode Settings Blur Reduction Game Motion Plus...

  • Page 39: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. To easily reset the settings after software update, we recommend you to copy the TV's settings.

  • Page 40: Editing Channels

    08 Editing Channels Using Channel Editor O Hotel Option menu > Channel > Channel Editor Using Channel Editor you can edit the channels stored in the TV's memory. • Change the channel numbers and names, edit the channel language and channel genre and delete channels. •...
  • Page 41 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
  • Page 42 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.

  • Page 43: Specifications And Other Information

    09 Specifications and Other Information Specifications Model Name HG43Q60A HG50Q60A Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal 43˝ Class 50˝ Class Measured Diagonally 42.5 inches 49.5 inches Sound (Output) 20 W 20 W Dimensions (W x H x D) Body 38.0 x 22.0 x 1.0 inches...

  • Page 44: Environmental Considerations

    Model Name HG75Q60A Display Resolution 3840 x 2160 Screen Size Diagonal 75˝ Class Measured Diagonally 74.5 inches Sound (Output) 20 W Dimensions (W x H x D) Body 66.0 x 37.8 x 1.0 inches (1676.7 x 960.3 x 26.6 mm) With Stand 66.0 x 39.6 x 13.4 inches (1676.7 x 1005.5 x 340.4 mm)

  • Page 45: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off Frame rate (fps) Color Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 50 / 60 8 bit If Input Signal Plus is set to On Frame rate (fps)

  • Page 46: Supported Resolutions For Connecting A Computer

    Supported Resolutions for Connecting a Computer When you use your TV as a computer monitor, you can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. Display Horizontal Vertical frequency Clock frequency...
  • Page 47 Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) *1920 x 1080 100 Hz 112.500 100.000 297.000 + / + *1920 x 1080 120 Hz 135.000 120.003 297.000 + / + 3840 x 2160 30 Hz 67.500 30.000...

  • Page 48: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i 60 Hz 15.734...

  • Page 49: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The TV does not support playback of flash videos. •...

  • Page 50: Dimensions

    Dimensions – The displayed image may differ from your TV, depending on the model. – Detailed dimensions can be checked at Displaysolutions.samsung.com. Front view / Side view • 43˝ (Unit: inches) 38.0 37.5 21.2 22.0 23.6 • 50˝ (Unit: inches) 44.0...
  • Page 51 • 55˝ (Unit: inches) 48.5 48.0 27.0 27.9 29.4 • 65˝ (Unit: inches) 57.1 56.6 31.9 32.7 34.3 11.1 English - 51...
  • Page 52 • 75˝ (Unit: inches) 66.0 65.4 36.9 37.8 39.6 13.4 Rear view • 43˝ (Unit: inches) 15.0 • 50˝ (Unit: inches) 18.0 English - 52...
  • Page 53 • 55˝ (Unit: inches) 20.2 10.6 • 65˝ (Unit: inches) 20.6 10.3 10.5 • 75˝ (Unit: inches) 25.0 10.1 11.8 English - 53...
  • Page 54 Base Stand detail • 43˝ (Unit: inches) • 50˝-55˝ (Unit: inches) English - 54...
  • Page 55 • 65˝ (Unit: inches) 11.1 • 75˝ (Unit: inches) 13.4 English - 55...

  • Page 56: Licenses

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com) English - 56...

  • Page 57: Important Warranty Information Regarding Television Format Viewing

    Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format selection and use, as well as burned-in images, are not covered by your Samsung limited warranty. English - 57...

  • Page 58: Samsung Electronics North American Limited

    SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period originally specified, and to the Original Purchaser only.
  • Page 59 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service center. Samsung Hospitality Hotline 1-866-sam4biz (US) 1-800-749-0205 (CANADA) 800-1488-747 (MEXICO) Web site: https://www.samsung.com/us/business © 2021 Samsung Electronics Co., Ltd. All rights reserved.

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