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Troubleshooting
Problem
Camera will not
operate
Camera will not
record
Cannot play back
136
Cause
Power is not turned
on
Battery cover or CF
card slot cover is
open
Insufficient battery
voltage
Poor contact
between camera and
battery terminals
Mode switch is set
to
(Playback)
Flash is charging
CF card is full
CF card is not
formatted correctly
You attempted to play
back images shot
with another camera
or images edited with
a computer
File name was
changed with a
computer or file
location was changed
Solution
• Press the ON/OFF button for a
moment.
• Confirm that the battery cover and
CF card slot cover are securely
closed.
• Insert a fully charged battery into
the camera.
• Use the AC Adapter Kit ACK500
(sold separately).
• Wipe the terminals with a clean
dry cloth.
• Slide the mode switch to
• Wait until the flash charges. You
can press the shutter button
when the indicator lights orange.
• Insert a new CF card.
• If required, download the images
to a computer and erase them
from the CF card to make space.
• Format CF card.
(See Formatting CF Cards (p.
107).)
• If reformatting does not work, the CF
card logic circuits may be damaged.
Consult the nearest Canon Customer
Support Help Desk.
• Computer images that cannot be
played back will playback if they are
added to the camera using the
bundled software program
ZoomBrowser EX or ImageBrowser.
See ZoomBrowser EX/ImageBrowser
Software Starter Guide (PDF).
• Set the file name or location to the
file format/structure of the camera.
See About File Numbers and
Folder Numbers (p. 88).
.
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