Problems Authenticating To An Access Point; Problems Connecting To The Network; Error Messages - Cisco Aironet 340 Series Installation And Configuration Manual

Error Messages

Problems Authenticating to an Access Point

If your client adapter is a 40-bit card and LEAP is enabled, the adapter can associate to but not
authenticate to access points using 128-bit encryption. To authenticate to an access point using 128-bit
encryption, you have two options:
•
•

Problems Connecting to the Network

After you have installed the appropriate driver and client utilities, contact your IS department if you have
a problem connecting to the network. Proxy server, DNS or WINS, and further authentication
information might be needed to connect to the network.

Error Messages

This section provides a list of error messages that may appear during the installation, configuration, or
use of your client adapter. The error messages are listed in alphabetical order, and an explanation as well
as a recommended user action are provided for each message.
Error Message Cisco Aironet Wireless LAN Adapter does not support the connected
device type. Application Manager will make the application available for
installation when a supported device type is connected.
Explanation
adapter is being installed. Refer to the
Windows CE devices that are supported by the client adapter.
Recommended Action
To install the client adapter's driver and client utilities on a supported Windows CE device, follow
the instructions in the
section on page
Error Message Cisco Wireless LAN Adapter Not Found!
Explanation
being inserted in the Windows CE device. These utilities cannot execute if a client adapter is not
running because they need to be able to read from and write to the adapter.
Recommended Action
client adapter into the Windows CE device and start the utility.
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE
8-4
Purchase a 128-bit client adapter. This is the most secure option.
Disable static WEP for the client adapter and configure the adapter and the access point to associate
to mixed cells. This option presents a security risk because your data is not encrypted as it is sent
over the RF network.
The client adapter's software does not support the Windows CE device on which the
Click OK to acknowledge the message and terminate the installation process.
"Installing the Driver and Client Utilities on Other Windows CE Devices"
3-8.
An attempt was made to start a client utility other than ACU without a client adapter
Click OK to acknowledge the message and terminate the utility. Then insert a
"System Requirements" section on page 2-4
Chapter 8 Troubleshooting
for the list of
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