Status; Appendix A: Troubleshooting; Common Problems And Solutions - Linksys BEFW11S4-AT User Manual

Wireless access point router with 4-port switch instant wireless series
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Status

The Status tab, shown in Figure 5-6, displays the Router's current status and
reflects the data and selections that you have entered using the Setup tab.
Note: The information provided on the Status
tab may vary depending on the Router's settings.
Some of the information provided on the Status tab is read-only and can be changed
using the Setup tab.
Firmware Version This field shows the installed version and date of the
firmware. Version dates are slightly more accurate than version numbers.
Login This feature does not apply to AT&T Broadband cable customers.
LAN This shows the MAC Address.
IP Address This field displays the current IP Address of the Router, as seen by
users on your local area network. .
Subnet Mask This field displays the current Subnet Mask of the Router, as seen
by users on your local area network.
Show LAN IP MAC Table Click on this button to view the Host IP address,
MAC address, and
the Interface (See
Figure 5-7.) Click on
Refresh to refresh
the screen.
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Instant Wireless
Figure 5-6
Figure 5-7
TM
Series
Wireless Access Point Router with 4-Port Switch

Appendix A: Troubleshooting

Common Problems and Solutions

This appendix consists of two parts: "Common Problems and Solutions" and
"Frequently Asked Questions." Provided are possible solutions to problems
regarding the installation and operation of the Router. If your situation is described
here, the problem should be solved by applying the corresponding solution. If you
can't find an answer here, check the Linksys website at www.linksys.com.
1. I am not getting an IP address on my PC and I can't access the Internet.
A. Verify that you have connectivity by checking that the WAN link LED is on.
B. Make sure you have the right cable. It should be an RJ-45 Ethernet cable
(See Figures 2-1 and 2-2 in Chapter 2: Connecting the Router.) Check to
see if the WAN column has a solidly lit Link LED.
C. Make sure the cable connecting from your cable modem is connected to the
Router's WAN port.
D. Turn off the computer, Router, and cable modem. Wait 30 seconds, and then
turn on the Router, cable modem, and computer.
2. To start over, I need to set the Router to factory default.
Hold the Reset button for up to 30 seconds and then release it. This will return
the password, forwarding, and other settings on the Router to the factory
default settings. In other words, the Router will revert to its original factory
configuration.
3. The Diag LED stays lit continuously.
The Diag LED lights up when the device is first powered up. Meantime, the
system will boot up itself and check for proper operation. After finishing the
checking procedure, the LED turns off to show that the system is working fine.
If the LED remains lit after this time, the device is not working properly. Try to
flash the firmware by assigning a static IP address to the computer, and then
upgrade the firmware. Firmware updates can be found at linksys.com/down-
loads.Try using the following settings, IP Address: 192.168.1.50 and Subnet
Mask: 255.255.255.0.
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