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Press me button 1.
#
Making an emergency call
To open the cover of SOS button
#
briefly.
Press and hold SOS button
3
for at least one
#
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
▌Information about the Mercedes me call using
the me button
A call to the Mercedes-Benz Customer Center has
been initiated via the me button in the overhead
control panel or the multimedia system
(
page 384).
/
Using the voice dialog system you access the
desired service:
Accident and Breakdown Management
R
Mercedes-Benz Customer Center for general
R
information about the vehicle
You can find information on the following topics:
Activation of Mercedes me connect
R
Operating the vehicle
R
2
, press it
Nearest authorized Mercedes-Benz Center
R
Other products and services from Mercedes-
R
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Center (
▌Calling the Mercedes-Benz customer center
using the multimedia system
Requirements
Access to a GSM network is available.
R
The contract partner's GSM network coverage
R
is available in the respective region.
The vehicle must be switched on so that vehi-
R
cle data can be transferred automatically.
Multimedia system:
©
Phone
4
5
Call
Mercedes me
#
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the display.
Then you can select a service and be connected
to a specialist at the Mercedes-Benz customer
page 387).
/
center.
▌Calling the Mercedes-Benz Customer Center
after automatic accident or breakdown detection
Requirements
The vehicle has detected an accident or break-
R
down situation.
The vehicle is stationary.
R
The hazard warning lights are switched on.
R
%
This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under certain circumstances.
MBUX multimedia system 385
©
5
connect.
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