Accessing jam areas
Open doors and covers, and remove trays to access jam areas. The illustration shows the location of
sources and possible jam areas.
Standard tray
(Tray 1)
530-sheet tray
(Tray 2)
Use the following table to locate instructions for a particular jam; however, to resolve any message,
you must clear all media from the media path.
Jam message
242 Paper Jam Check Tray 2
Clearing jams
Identifying the media path
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Duplex rear
door
Rear door
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