Troubleshooting - Hotpoint WMD 940 P Instructions For Use Manual

Troubleshooting

Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see
“Assistance”), make sure that the problem cannot be not solved easily using the following list. “Assistance”), make sure that the problem cannot be not solved easily using the following list.
Problem: Problem:
The washing machine does not The washing machine does not
switch on. switch on.
The wash cycle does not start. The wash cycle does not start.
The washing machine does not The washing machine does not
take in water (the text "NO take in water (the text "NO
WATER, CHECK SUPPLY" WATER, CHECK SUPPLY"
appears on the display). appears on the display).
The washing machine The washing machine
continuously takes in and continuously takes in and
drains water. drains water.
The washing machine does not The washing machine does not
drain or spin. drain or spin.
The washing machine vibrates a The washing machine vibrates a
lot during the spin cycle. lot during the spin cycle.
The washing machine leaks. The washing machine leaks.
The machine is locked and the The machine is locked and the
display flashes, indicating an display flashes, indicating an
error code (e.g. F-01, F-..). error code (e.g. F-01, F-..).
There is too much foam. There is too much foam.
Possible causes / Solutions: Possible causes / Solutions:
• The appliance is not plugged into the socket fully, or is not making contact. • The appliance is not plugged into the socket fully, or is not making contact.
• There is no power in the house. • There is no power in the house.
• The washing machine door is not closed properly. • The washing machine door is not closed properly.
• The ON/OFF button has not been pressed. • The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed. • The START/PAUSE button has not been pressed.
• The water tap has not been opened. • The water tap has not been opened.
• A delayed start has been set (see “Running a wash cycle”). • A delayed start has been set (see “Running a wash cycle”).
• The water inlet hose is not connected to the tap. • The water inlet hose is not connected to the tap.
• The hose is bent. • The hose is bent.
• The water tap has not been opened. • The water tap has not been opened.
• There is no water supply in the house. • There is no water supply in the house.
• The pressure is too low. • The pressure is too low.
• The START/PAUSE button has not been pressed. • The START/PAUSE button has not been pressed.
• The drain hose is not fitted at a height between 65 and 100 cm from • The drain hose is not fitted at a height between 65 and 100 cm from
the floor (see “Installation”). the floor (see “Installation”).
• The free end of the hose is under water (see “Installation”). • The free end of the hose is under water (see “Installation”).
• The wall drainage system is not fitted with a breather pipe. • The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water If the problem persists even after these checks, turn off the water
tap, switch the appliance off and contact the Assistance Service. If tap, switch the appliance off and contact the Assistance Service. If
the dwelling is on one of the upper floors of a building, there may be the dwelling is on one of the upper floors of a building, there may be
problems relating to water drainage, causing the washing machine to problems relating to water drainage, causing the washing machine to
fill with water and drain continuously. Special anti-draining valves are fill with water and drain continuously. Special anti-draining valves are
available in shops and help to avoid this inconvenience. available in shops and help to avoid this inconvenience.
• The wash cycle does not include draining: some wash cycles require the • The wash cycle does not include draining: some wash cycles require the
drain phase to be started manually (see “Wash cycles and functions”). drain phase to be started manually (see “Wash cycles and functions”).
• The “Reduced creases” function has been activated: To complete the wash • The “Reduced creases” function has been activated: To complete the wash
cycle, press the START/PAUSE button (see “Wash cycles and functions”). cycle, press the START/PAUSE button (see “Wash cycles and functions”).
• The drain hose is bent (see “Installation”). • The drain hose is bent (see “Installation”).
• The drainage duct is clogged. • The drainage duct is clogged.
• The drum was not unlocked correctly during installation (see “Installation”). • The drum was not unlocked correctly during installation (see “Installation”).
• The washing machine is not level (see “Installation”). • The washing machine is not level (see “Installation”).
• The washing machine is trapped between cabinets and walls (see “Installation”). • The washing machine is trapped between cabinets and walls (see “Installation”).
• The water inlet hose is not screwed on properly (see “Installation”). • The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser drawer is blocked (for cleaning instructions, see • The detergent dispenser drawer is blocked (for cleaning instructions, see
“Care and maintenance”). “Care and maintenance”).
• The drain hose is not fixed properly (see “Installation”). • The drain hose is not fixed properly (see “Installation”).
• Switch off the machine and unplug it, wait for approximately 1 • Switch off the machine and unplug it, wait for approximately 1
minute and then switch it back on again. minute and then switch it back on again.
If the problem persists, contact the Technical Assistance Service. If the problem persists, contact the Technical Assistance Service.
• The detergent is not suitable for machine washing (it should display the • The detergent is not suitable for machine washing (it should display the
text “for washing machines” or “hand and machine wash”, or the like). text “for washing machines” or “hand and machine wash”, or the like).
• Too much detergent was used. • Too much detergent was used.
GB GB
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