Lenovo Support Web Site; Help And Service; Using The Documentation And Diagnostic Programs; Calling For Service - Lenovo ThinkCentre Edge 71 1577 User Manual

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
http://support.lenovo.com
This portal is updated with the latest information about the following subjects:
Download Drivers & Software
Diagnose & Fix
Product & Service Warranty
Product & Parts Detail
User Guides & Manuals
Research & Learn

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 10 "Troubleshooting and diagnostics"
on page 75. For information on additional resources to help you troubleshoot your computer problem,
see "Information resources" on page 95.
If you suspect a software problem, see the documentation that comes with the operating system or software
program, including readme files and online help.
Most computers come with a set of diagnostic programs that help you identify hardware problems. For
instructions on using the diagnostic programs, see "Diagnostic programs" on page 91.
You can also get the latest technical information and download device drivers and updates from Lenovo
Support Web site at:
http://support.lenovo.com

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support
Center.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
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ThinkCentre User Guide
Download drivers, flash the BIOS, and update your
software.
Use self-diagnostic tools to diagnose the problem
yourself, search community boards, or work with our
Virtual Agent to answer questions.
Check your warranty status and upgrade your warranty.
Find part numbers for replacement parts, learn how to
replace parts, and view other parts information related
to your product.
Read or download the documentation related to your
product.
Search the community knowledge base for your computer
to share and discover information with other users.