Related Manuals for Black Box USBC2000-4KDUAL
Summary of Contents for Black Box USBC2000-4KDUAL
- Page 1 USER MANUAL USBC2000-4KDUAL USB-C DOCKING STATION - 4K, DUAL 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
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Page 2: Table Of Contents
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 SAFETY INSTRUCTIONS ....................................3 1.1 OVERVIEW ........................................4 1.2 SYSTEM REQUIREMENTS ..................................4 2 QUICK INSTALLATION/SETUP ................................... 6 2.1 KEY FEATURES ......................................6 2.2 WHAT’S INCLUDED ....................................6 2.3 I/O DESCRIPTION ...................................... -
Page 3: Safety Instructions
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SAFETY INSTRUCTIONS TECHNICAL SUPPORT 1.877.877.2269 SAFETY INSTRUCTIONS Always read the safety instructions carefully: Š Keep this User Manual for future reference. Š Keep this equipment away from humidity. Š Indoor use only. ... -
Page 4: Overview
1.877.877.2269 1.1 OVERVIEW The Black Box USB-C Docking Station - 4K, Dual (USBC2000-4KDUAL) with PD/Alt mode/KVM sharing for Laptops/Desktops/Tablets merges cutting-edge technology and high-quality hardware with innovative design elements. With the KVM sharing features, the docking station allows the user to switch the display (HDMI/DP/DP) monitors/USB – peripherals via... - Page 5 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 Optional Accessories: Š Laptop Lock Š Microphone Š Speakers Š Headset 1.877.877.2269 BLACKBOX.COM...
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Page 6: Quick Installation/Setup
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: QUICK INSTALLATION/SETUP TECHNICAL SUPPORT 1.877.877.2269 2 QUICK INSTALLATION/SETUP 2.1 KEY FEATURES Š USB 3.2 Gen 2X1 Data Transfer Rate Š KVM - (Keyboard & Mouse) Sharing & Display Switch ... -
Page 7: Back Panel
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: QUICK INSTALLATION/SETUP TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-1. FRONT-PANEL COMPONENTS NUMBER IN FIGURE 2-1 COMPONENT DESCRIPTION (1) Power LED indicator Lights ON or OFF for Power Switches different displays, Ethernet, audio, and downstream ports between host (1) A/B switch button computers 1 and 2 (2) USB Type A connectors... -
Page 8: Hardware Installation
FIGURE 2-3. HARDWARE INSTALLATION 1. To download the software, go to blackbox.com. Enter USBC2000-4KDUAL in the search box. Click on the product on the “Products” page. Then click on the “Support” tab and select the Docking Wizard software. You may download the latest drivers for Windows ®... -
Page 9: Host (Display) Switch Mode
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: QUICK INSTALLATION/SETUP TECHNICAL SUPPORT 1.877.877.2269 2.5 HOST (DISPLAY) SWITCH MODE You can switch hosts to displays in three ways: 1. Switch by button: Press the button to switch to next host+ display mode (Mode: A) 2. - Page 10 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: QUICK INSTALLATION/SETUP TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-3. SPECIFICATIONS SPECIFICATION DESCRIPTION Interfaces (2) USB 3.2 Gen 2 Type C female; Input (2) USB 2.0 Type A; (1) RJ-45 Network Connection (2) USB 3.2 Gen 2 Type A female;...
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Page 11: Driver Installation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: DRIVER INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 3. DRIVER INSTALLATION Download the latest drivers (Installation Tool) for Windows and macOS from the following link: http://www.displaylink.com/ ® ® downloads/ Supported operating systems include the following: FIGURE 3-1. -
Page 12: Displaylink Usb Graphics Software
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE TECHNICAL CHAPTER 3: DRIVER INSTALLATION SUPPORT 1.877.877.2269 3.3 DISPLAYLINK USB GRAPHICS SOFTWARE 3.3.1 INTRODUCTION The DisplayLink USB Graphics software enables you to easily connect extra monitors to your laptop or desktop PC’s USB port. The connected monitors can be configured to either mirror your main screen, or extend the Windows desktop allowing visibility of more applications at the same time. -
Page 13: Installation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 3: DRIVER INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 Step 3. Follow the screen instructions until the installation is complete. FIGURE 3-5. COMPLETE INSTALLATION Step 4. Connect your Docking Station and peripherals to your PC (Host). 3.3.4 INSTALLATION MacOS 10.14 or above... -
Page 14: Docking Wizard (Km Sharing) Utility (Windows)
Connect the Host 1 upstream port “A” (on the docking station) to the USB-C port of Host 1, and connect the Host 2 upstream port “B” (on the docking station) to the USB-C port of Host 2. b. Double-click the Black Box AppInstall.exe to start the installation, as shown below. FIGURE 4-1. INSTALLER WIZARD SCREEN c. -
Page 15: Functions
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 4: DOCKING WIZARD UTILITY (WINDOWS) TECHNICAL SUPPORT 1.877.877.2269 d. After the installation is completed, double click the Docking Wizard icon to start the application. e. If “User Account Control” ( UAC) is shown, click “Yes.” f. -
Page 16: Switch Ufp
NEED HELP? NEED HELP? LEAVE THE TECH TO US LEAVE THE TECH TO US LIVE 24/7 LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER TITLE: CHARACTER STYLE CHAPTER 4: DOCKING WIZARD UTILITY (WINDOWS) TECHNICAL TECHNICAL SUPPORT SUPPORT 1.877.877.2269 1.877.877.2269 4.3.2 SWITCH UFP When a docking station connects to two PCs, devices under the docking station will be recognized and enumerated by the master host;... -
Page 17: Docking Wizard (Km Sharing) Utility (Mac Os)
NEED HELP? NEED HELP? LEAVE THE TECH TO US LEAVE THE TECH TO US LIVE 24/7 LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 1: HEADLINE CHAPTER 5: DOCKING WIZARD UTILITY (MAC OS) TECHNICAL TECHNICAL SUPPORT SUPPORT 1.877.877.2269 1.877.877.2269 5. DOCKING WIZARD (KM SHARING) UTILITY (MAC OS) 5.1 LIMITATION 1. - Page 18 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: DOCKING WIZARD UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 d. Click on “Continue.” FIGURE 5-3. STANDARD INSTALL ON MAC e. Click on “Install.” f. Enter the User Name and Password. Then click on the “Install Software” button. FIGURE 5-4.
- Page 19 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: DOCKING WIZARD UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 FIGURE 5-6. PRIVACY SETTINGS i. Enter the User Name and Password. Then click on the “Unlock” button. FIGURE 5-7. UNLOCK PRIVACY SETTINGS j.
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Page 20: Ready To Use
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: DOCKING WIZARD UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 5.3 READY TO USE Click on “Go” -> “Applications.” FIGURE 5-9. APPLICATIONS Start “Docking Wizard.” FIGURE 5-10. DOCKING WIZARD 5.4 FUNCTIONS When Docking Wizard is started, there are four statuses: Š... - Page 21 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: DOCKING WIZARD UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 a. Calibrate Mouse Switching After a connection is successfully made, you can move the mouse on both computers or on the docking station between two computers, and you can use the keyboard to enter data on the computer that the mouse focuses on.
- Page 22 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: DOCKING WIZARD UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 c. Advanced Settings UFP Switch Hotkey Setting You can set a hotkey in different combinations to switch UFP (Mode: A, Figure 2-4). Click this key twice to switch the roles of hosts. FIGURE 5-13.
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Page 23: Troubleshooting
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TROUBLESHOOTING TECHNICAL SUPPORT 1.877.877.2269 6. TROUBLESHOOTING Problem: The Display Mode Switch is not functioning. Solution: Unplug the switch from Host 1/2, wait 10 seconds, and then reconnect. Problem: “Utility”... - Page 24 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: TROUBLESHOOTING CHAPTER 1: HEADLINE TECHNICAL SUPPORT 1.877.877.2269 Problem: Laptop failed to wake up from the Ethernet port. Solution: Check the settings under BIOS Items to make sure the laptop supports wake-up-from-the Ethernet port function. ** For other issues on the Display, refer to DisplayLink Troubleshooting: General: https://support.displaylink.com/knowledgebase/topics/80206-troubleshooting-general Problem: Hosts are not powered from docking station.
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Page 25: Fcc Statement
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.1 FCC STATEMENT This equipment has been tested and found to comply with the regulations for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 26: Nom Statement
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.4 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. -
Page 27: Disclaimer
B.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice. - Page 28 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2021, 2022. BLACK BOX CORPORATION. ALL RIGHTS RESERVED. USBC2000-4KDUAL_QSG-USER_REV3.PDF...