Related Manuals for Black Box USBC2000-4KDUAL
Summary of Contents for Black Box USBC2000-4KDUAL
- Page 1 USER MANUAL USBC2000-4KDUAL USB-C DOCKING STATION - 4K, DUAL 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
-
Page 2: Table Of Contents
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 CONTENTS SAFETY INSTRUCTIONS ....................................3 OVERVIEW ......................................... 4 SYSTEM REQUIREMENTS ....................................4 1. QUICK INSTALLATION/SETUP .................................. 5 1.1 KEY FEATURES ......................................5 1.2 WHAT’S INCLUDED ....................................5 1.3 I/O DESCRIPTION ...................................... -
Page 3: Safety Instructions
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SAFETY INSTRUCTIONS TECHNICAL SUPPORT 1.877.877.2269 SAFETY INSTRUCTIONS Always read the safety instructions carefully: Š Keep this User Manual for future reference. Š Keep this equipment away from humidity. If any of the following situation arises, get the equipment checked by a service technician: Š... -
Page 4: Overview
1.877.877.2269 OVERVIEW The Black Box USB-C Docking Station - 4K, Dual (USBC2000-4KDUAL) with PD/Alt/KM sharing for Laptops merges cutting-edge technology and high-quality hardware with innovative design elements. With the KVM sharing features add on, the docking station allows the user to switch the display (HDMI/DP/DP) monitors/USB –... -
Page 5: Quick Installation/Setup
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 1. QUICK INSTALLATION/SETUP 1.1 KEY FEATURES Š USB 3.1 Gen 2 Data Transfer Rate Š KVM - (Keyboard & Mouse) Sharing & Display Switch ... -
Page 6: Back Panel
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-1. FRONT-PANEL COMPONENTS NUMBER IN FIGURE 1-1 COMPONENT DESCRIPTION (1) Power LED indicator Lights ON or OFF for Power Switches different displays, Ethernet, audio, and downstream ports between host (1) A/B switch button computers 1 and 2 (2) USB Type A connectors... -
Page 7: Hardware Installation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 1.4 HARDWARE INSTALLATION HDMI (DP Alt) Dual 4K ---------- Data Connection HDMI (DP Alt) Dual 4K ---------- For Host only ---------- Power Delivery Hotkey switch HDMI (DP Alt) Dual 4K PSU (230 W) -
Page 8: Host (Display) Switch Mode
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 1.5 HOST (DISPLAY) SWITCH MODE You can switch hosts to displays in three ways: 1. Switch by button: Press twice = Switch to next display mode 2. - Page 9 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-3. SPECIFICATIONS SPECIFICATION DESCRIPTION Interfaces (2) USB 3.2 Gen 2 Type C female; Input (1) RJ-45 Network Connection (2) USB 3.2 Gen 2 Type A female or (2) USB 2.0 Type A female; (1) USB 3.2 Gen 2 Type C female;...
-
Page 10: Driver Installation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DRIVER INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 2. DRIVER INSTALLATION Download the latest drivers (Installation Tool) for Windows, Mac OS and Android OS from the following link: http://www.displaylink.com/ downloads/ Supported operating systems include the following: FIGURE 2-1. -
Page 11: Displaylink Usb Graphics Software
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DRIVER INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 2.3 DISPLAYLINK USB GRAPHICS SOFTWARE 2.3.1 INTRODUCTION The DisplayLink USB Graphics software enables you to easily connect extra monitors to your laptop or desktop PC’s USB port. The connected monitors can be configured to either mirror your main screen, or extend the Windows desktop allowing visibility of more applications at the same time. -
Page 12: Installation
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL CHAPTER 2: DRIVER INSTALLATION SUPPORT 1.877.877.2269 Step 3. Follow the screen instructions until the installation is complete. FIGURE 2-5. COMPLETE INSTALLATION Step 4. Connect your Docking Station and peripherals to your PC (Host). 2.3.4 INSTALLATION MacOS 10.12, 10.11, and 10.10 DisplayLink software can be downloaded and installed from the DisplayLink website following the steps below. -
Page 13: Host Bridge (Km Sharing) Utility (Windows)
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HOST BRIDGE UTILITY (WINDOWS) TECHNICAL SUPPORT 1.877.877.2269 3. HOST BRIDGE (KM SHARING) UTILITY (WINDOWS) 3.1 SETUP AND INSTALLATION Follow these steps for installation. a. Connect the Host 1 upstream port “A” (on the docking station) to the USB-C port of Host 1, and connect the Host 2 upstream port “B”... -
Page 14: Functions
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HOST BRIDGE UTILITY (WINDOWS) TECHNICAL SUPPORT 1.877.877.2269 3.2 FUNCTIONS 3.2.1 MOUSE AND KEYBOARD After the connection is successfully built up, the mouse on both PCs or on the hub can move between two PCs, and the keyboard can input on the PC that the mouse is focused on. -
Page 15: Switch Ufp
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HOST BRIDGE UTILITY (WINDOWS) TECHNICAL SUPPORT 1.877.877.2269 3.2.3 SWITCH UFP When a hub connects to two PCs, devices under the hub will be recognized and enumerated by the master host; for example, the storage devices will only be shown on the master PC, and the other PC is a slave PC. -
Page 16: Kvm Master
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HOST BRIDGE UTILITY (WINDOWS) TECHNICAL SUPPORT 1.877.877.2269 3.2.5 KVM MASTER KM Master means you can share the keyboard/mouse on the host side with the client side, even if the software is not installed on the client side. -
Page 17: Host Bridge (Km Sharing) Utility (Mac Os)
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: HOST BRIDGE UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 4. HOST BRIDGE (KM SHARING) UTILITY (MAC OS) 4.1 LIMITATION 1. The HostBridge Utility does not support a VM simulation system. 2. - Page 18 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: HOST BRIDGE UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 d. Click “Continue.” FIGURE 4-3. STANDARD INSTALL ON MAC e. Click “Install.” f. Input “User Name” and “Password,” and enter “Install Software.” FIGURE 4-4.
- Page 19 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: HOST BRIDGE UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-6. PRIVACY SETTINGS i. Input “User Name” and “Password”, and enter “Unlock.” FIGURE 4-7. UNLOCK PRIVACY SETTINGS j. Click “KMShare” and close the window. FIGURE 4-8.
-
Page 20: Ready To Use
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: HOST BRIDGE UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 4.3 READY TO USE Click “Go” -> “Applications.” FIGURE 4-9. APPLICATIONS Start “KM Share.” FIGURE 4-10. KM SHARE 4.4 FUNCTIONS When KM Share is started, there are four statuses. Š... - Page 21 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: HOST BRIDGE UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 a. Mouse and Keyboard After connection is successfully made, you can move the mouse on both computers or on the hub between two computers, and you can use the keyboard to input data on the computer that the mouse focuses on.
- Page 22 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: HOST BRIDGE UTILITY (MAC OS) TECHNICAL SUPPORT 1.877.877.2269 c. Advanced Settings UFP Switch Hotkey Setting You can set a hotkey to switch UFP, and this key enables you to switch the roles of hosts. FIGURE 4-13.
-
Page 23: Troubleshooting
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: TROUBLESHOOTING TECHNICAL SUPPORT 1.877.877.2269 5. TROUBLESHOOTING Problem: The Display Mode Switch is not functioning. Solution: Unplug the switch from Host 1/2, wait 10 seconds, and then reconnect. Problem: “Utility” is disconnected or shows abnormal information. Solution: Close the Utility and reactivate it again. - Page 24 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: TROUBLESHOOTING TECHNICAL SUPPORT 1.877.877.2269 Problem: Laptop failed to wake up from the Ethernet port. Solution: Check the settings under BIOS Items to make sure the laptop supports wake-up-from-the Ethernet port function. ** For other issues on the Display, refer to DisplayLink Troubleshooting: General: https://support.displaylink.com/knowledgebase/topics/80206-troubleshooting-general 1.877.877.2269...
-
Page 25: Fcc Statement
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.1 FCC STATEMENT This equipment has been tested and found to comply with the regulations for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 26: Nom Statement
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.4 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. -
Page 27: Disclaimer
B.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice. - Page 28 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2021. BLACK BOX CORPORATION. ALL RIGHTS RESERVED. USBC2000-4KDUAL_QSG-USER_REV1.PDF...