Honeywell TC500A Quick Start Manual page 4

TC500A COMMERCIAL THERMOSTAT
Know your Thermostat
Figure 14. Thermostat at a glance
Frequently Asked Questions
Will the TC500A Thermostat work if WiFi
connection is lost?
Yes, Thermostat can work standalone without Wi-Fi con-
nection, it can control the equipment heating, cooling, ven-
tilation, humidity, dehumity etc. However, in event of loss of
Wi-Fi connection, TC500A Thermostat cannot communi-
cate with a local router, or Honeywell Gateway, to connect to
the cloud. It will automatically reconnect to Wi-Fi once the
network is restored.
Will TC500A Thermostat work with a static IP
Address Network scheme?
No, the thermostat needs to connect to gateway who as an
AP will dynamically provide an IP address to thermostat.
Consult the gateway's manual for setup instructions.
What Wi-Fi security standards are compatible with
TC500A Thermostat?
WPA WPA3_WAP2_AES
WPA2 WPA_ENT
WPA2_FBT WPA2_ENT
Honeywell Building Technologies
Honeywell
715 Peachtree Street NE
Atlanta, GA 30308
customer.honeywell.com
buildingcontrols.honeywell.com
Can a TC500A Thermostat be used in a building
that does not have Wi-Fi?
Yes, There are three scenarios for the thermostat:
1. Does not connect to Wi-Fi
2. Connects directly to the cloud
WiFi SIGNAL AND
3. Connects through the Honeywell gateway
STRENGTH
TIME
Is Wi-Fi required to control ventilation, humidity or
INDOOR HUMIDITY
dehumidification?
OCCUPIED/STANDBY
TARGET TEMPERATURE
The Thermostat can control all the equipment without
SLIDER
connecting to the mobile application, local router, or
TARGET TEMPERATURE
Gateway.
ROOM TEMPERATURE
Installation is complete but the screen just shows
SYSTEM MODE
HOT/COLD/EMER/
"Welcome to TC500A" with circles lighting up
AUTO/OFF
around it. What should be done?
PAGE INDICATOR
When power is first restored to TC500A Thermostat, it takes
about 30 seconds to initialize the home screen. The display
BREATHING LED
HOT/COLD
will light up in progress circles along with "Welcome to
TC500A" as it advances through its initial power up stage.
PROXIMITY SENSOR
Then, the thermostat will display the set up screen with the
guiding words "LET'S BEGIN". Touch "LET'S BEGIN" to start
thermostat configuration.
Why does the screen on the TC500A Thermostat go
blank?
In normal operating mode, the thermostat screen will go
into "sleep" mode after 30 seconds of inactivity. A proximity
sensor on the thermostat will detect when someone
approaches and wake the screen to enable interaction.
Note that touching the screen will also wake it.
WAP2_FBT_ENT
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31-00401M-01 I Rev.10-20