Table of Contents
Advertisement
The red POWER/CHG indicator flashes rapidly (one flash at 0.5-second intervals).
- The temperature of the battery pack is outside the charging range (approximately 0 – 40 °C
(32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and 104 °F).
- The battery pack is damaged. Use a different battery pack.
- Charging has stopped because the USB power adapter or the battery pack is faulty. Consult a Canon Service Center.
7 flashes on the screen.
- You connected the optional GP-E2 GPS Receiver to the camcorder in
connect it again after setting the camcorder to
Picture and Sound
The screen appears too dark.
- Adjust the brightness with the
Screen displays turn on and off repeatedly.
- The battery pack is depleted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly.
- Disconnect the power source and reconnect it after a short time.
Video noise appears on screen.
- Keep a distance between the camcorder and devices that emit strong electromagnetic fields such as near powerful
magnets and motors, MRI machines or high-voltage power lines.
Horizontal bands appear on the screen.
- This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or
sodium lamps. This is not a malfunction. You may be able to reduce the symptoms by setting
Setup] > [Flicker Reduction] to [Automatic] or by setting the shutter speed to a value matching the frequency of the
local electrical system (1/100 for 50 Hz systems, 1/60 for 60 Hz systems).
Viewfinder picture is blurred.
- Adjust the viewfinder with the dioptric adjustment lever (A 22).
No picture appears on the viewfinder.
- Close the LCD panel and then pull out the viewfinder to activate it.
Audio is not recorded.
- The AUDIO IN switch of the INPUT terminal is not set to the correct position.
- The external microphone connected to the INPUT 1/INPUT 2 terminal requires phantom power. Set the corresponding
switch (INPUT 1/INPUT 2) to MIC+48V (A 76).
- The audio recording level is not set correctly (A 78).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become distorted or it may not
be recorded at the actual levels. Activate the microphone attenuator (A 80), or adjust the audio recording level
manually.
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume (A 105).
- In
mode, the built-in speaker is muted when headphones are connected to the camcorder.
Cards and Accessories
Cannot insert the SD card.
- The card you are trying to insert is not facing the correct direction. Turn it over and insert it.
mode.
> [Display Setup] > [LCD Brightness] or [LCD Backlight] setting.
Troubleshooting
mode. Disconnect the receiver and
> [Camera
131
Advertisement
Table of Contents
