16. Troubleshooting Guide
16.1 Self Diagnosis Function
Diagnosis
Abnormality or
display
protection control
Indoor/outdoor abnormal
H11
communication
Indoor unit capacity
H12
unmatched
Compressor temperature
H15
sensor abnormality
Outdoor current
H16
transformer (CT)
abnormality
Outdoor air temperature
H27
sensor abnormality
Outdoor heat exchanger
H28
temperature sensor 1
abnormality
Outdoor heat exchanger
H32
temperature sensor 2
abnormality
Indoor/outdoor
H33
misconnection
abnormality
Outdoor gas pipe
H36
temperature sensor
abnormality
Outdoor liquid pipe
H37
temperature sensor
abnormality
Outdoor high pressure
H64
sensor abnormality
H67
Nanoe abnormality
H70
Light sensor abnormality
Outdoor fan motor
H97
mechanism lock
Indoor high pressure
H98
protection
Indoor operating unit
H99
freeze protection
4-way valve switching
F11
abnormality
Abnormality judgment
Protection operation
Indoor fan only
After operation for
operation can start by
1 minutes
entering into force
cooling operation
90s after power supply
Continuous for 5s
-
Continuous for 5s
Continuous for 5s
Continuous for 5s
-
Heating protection
Continuous for 5s
operation only
Cooling protection
Continuous for 5s
operation only
Continuous for 1 minute
Nanoe stop for 5 minutes
for 3 times
Continuous for 24 hours,
15 days
2 times happen within
20 minutes
-
-
4 times happen within
30 minutes
Problem
Indoor/outdoor
communication not
establish
Total indoor capability
more than maximum
limit or less than
-
minimum limit, or
number of indoor unit
less than two
Compressor
-
temperature sensor
open or short circuit
Current transformer
-
faulty or compressor
faulty
Outdoor air
-
temperature sensor
open or short circuit
Outdoor heat
exchanger
-
temperature sensor 1
open or short circuit
Outdoor heat
exchanger
-
temperature sensor 2
open or short circuit
Indoor and outdoor
-
rated voltage different
Outdoor gas pipe
temperature sensor
open or short circuit
Outdoor liquid pipe
temperature sensor
open or short circuit
High pressure sensor
-
open circuit during
compressor stop
-
Nanoe faulty
Light sensor open or
-
short circuit
Outdoor fan motor
-
lock or feedback
abnormal
Indoor high pressure
-
protection (Heating)
Indoor freeze
-
protection (Cooling)
4-way valve switching
-
abnormal
47
Check location
Indoor/outdoor wire
terminal
Indoor/outdoor PCB
Indoor/outdoor connection
wire
Indoor/outdoor connection
wire
Indoor/outdoor PCB
Specification and
combination table in
catalogue
Compressor temperature
sensor lead wire and
connector
Outdoor PCB faulty or
compressor faulty
Outdoor air temperature
sensor lead wire and
connector
Outdoor heat exchanger
temperature sensor 1 lead
wire and connector
Outdoor heat exchanger
temperature sensor 2 lead
wire and connector
Indoor and outdoor units
check
Outdoor gas pipe
temperature sensor lead
wire and connector
Outdoor liquid pipe
temperature sensor lead
wire and connector
High pressure sensor
Lead wire and connector
PCB
Nanoe system
High voltage
Light sensor (defective or
disconnect)
Outdoor fan motor lead
wire and connector
Fan motor lock or block
Check indoor heat
exchanger
Air filter dirty
Air circulation short circuit
Check indoor heat
exchanger
Air filter dirty
Air circulation short circuit
4-way valve
Lead wire and connector