Page 1 Home Cinema 2350 User's Guide...
Page 3: Table Of Contents
Contents Home Cinema 2350 User's Guide....................... 9 Introduction to Your Projector ......................... 10 Projector Features..........................10 Product Box Contents........................11 Additional Components ........................ 11 Optional Equipment and Replacement Parts................. 12 Warranty and Registration Information (U.S. and Canada) ............13 Warranty and Registration Information (Latin America)..............13 Notations Used in the Documentation ....................
Page 4 Turning Off the Projector ........................40 Remote Control Operation ......................... 41 Pairing the Projector Remote Control....................42 Pairing the Remote Control for Android TV ..................43 Selecting the Language for the Projector Menus................44 Adjusting the Image Height ........................ 45 Adjusting the Image Position Using Lens Shift ...................
Page 5 Adjusting the Color Convergence (Panel Alignment) ................. 71 Saving Settings to Memory and Using Saved Settings ..............75 Adjusting the Menu Settings ........................77 Using the Projector's Menus....................... 77 Using the Displayed Keyboard ......................78 Available Keyboard Text ....................... 79 Image Quality Settings - Image Menu ....................
Page 6 Solutions When "Not Supported" Message Appears ..............116 Solutions When Only a Partial Image Appears ................116 Solutions When the Image is Not Rectangular ................116 Solutions When the Image Contains Noise or Static ..............117 Solutions When the Image is Fuzzy or Blurry ................117 Solutions When the Image Brightness or Colors are Incorrect ............
Page 7 Trademarks ............................147 Copyright Notice..........................148 A Note Concerning Responsible Use of Copyrighted Materials........... 149 Copyright Attribution ........................149...
Page 9: Home Cinema 2350 User's Guide
Home Cinema 2350 User's Guide Welcome to the Home Cinema 2350 User's Guide. For a printable PDF copy of this guide, click here.
Page 10: Introduction To Your Projector
Easy-to-use setup and operation features • Vertical lens shift, automatic vertical keystone correction, and horizontal keystone correction slider for flexible projector placement • Epson's Instant Off and Direct Power On features for quick setup and shut down • 1-1.62 optical zoom ratio...
Page 11: Product Box Contents
Product Box Contents Additional Components Optional Equipment and Replacement Parts Warranty and Registration Information (U.S. and Canada) Warranty and Registration Information (Latin America) Parent topic: Introduction to Your Projector Product Box Contents Save all the packaging in case you need to ship the projector. Always use the original packaging (or equivalent) when shipping.
Page 12: Optional Equipment And Replacement Parts
This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options. Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.
Page 13: Warranty And Registration Information (U.s. And Canada)
Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty that came with your projector. Register your product online at latin.epson.com/support, search for your product, and select Register. Registering also lets you receive special updates on new accessories, products, and services.
Page 14: Notations Used In The Documentation
• If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."...
Page 15: Projector Parts - Front/Top
Projector Parts - Front/Top Lamp cover Air exhaust vent Speaker Foot release lever Lens Indicators Remote receiver Air intake vent (air filter) Air filter cover Kensington security slot Focus slider Zoom slider Vertical lens shift dial Horizontal keystone slider...
Page 16: Projector Parts - Rear
Rear cover Power button Source button Parent topic: Projector Part Locations Related references Projector Light Status Projector Parts - Rear HDMI2 port USB-A port (5VDC @ 2.0A) HDMI1 (ARC) port Audio Out port (3.5mm stereo) Service port...
Page 17: Projector Parts - Base
Power inlet Parent topic: Projector Part Locations Projector Parts - Base Ceiling mount fixing points (three M4×9mm screw points) Air exhaust vent Rear feet Security cable attachment point Air intake vent...
Page 18: Projector Parts - Remote Control
Front adjustable foot Parent topic: Projector Part Locations Projector Parts - Remote Control Projector remote control...
Page 19 Power button YouTube button Apps button (displays Android TV streaming apps) return button Arrow buttons (move through on-screen options) menu button volume up and volume down buttons rewind, play/pause, and fast forward buttons (control connected streaming device) keystone button (corrects image distortion) Google Assistant mic button (operates Android TV using voice commands) source button...
Page 20 Android TV remote control Power button Directional pad...
Page 21 Enter button Back button Volume buttons YouTube button Netflix button Google Play button Home button (displays the Android TV home screen) Installed apps button Command indicator Google Assistant mic button (operates Android TV using voice commands) Microphone Remote control emitter Note: This remote control is used to control the streaming device only if it is connected to a different device or projector.
Page 22: Setting Up The Projector
Setting Up the Projector Follow the instructions in these sections to set up your projector for use. Projector Placement Installing Batteries in the Remote Control Projector Connections Connecting to a Streaming Media Player Setting Up Android TV Projector Placement You can place the projector on almost any flat surface to project an image. You can also install the projector in a ceiling mount if you want to use it in a fixed location.
Page 23 Front Rear Front Ceiling...
Page 24 Rear Ceiling Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible. If the projector cannot be centered in front of the screen, use lens shift to reposition the image instead of using keystone correction for better image quality.
Page 25: Projection Distance
Related references Projector Setup Settings - Extended Menu Projection Distance The distance at which you place the projector from the screen determines the approximate size of the image. The image size increases the farther the projector is from the screen, but can vary depending on the zoom factor, aspect ratio, and other settings.
Page 26: Installing The Safety Wire
16:9 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from lens center (2) Wide to Tele 40 inches 45.3 to 74.4 inches -21.7 to 2.0 inches (115 to 189 cm) ( -55 to 5 cm) 60 inches 68.9 to 112.2 inches -32.7 to 3.1 inches...
Page 27: Installing Batteries In The Remote Control
1. Pass the safety wire through the security cable attachment point on the projector. 2. Attach the other end of the safety wire to a structure that is strong enough to bear the projector's weight. If the wire is too long, loop the wire around so that there is as little slack as possible. Parent topic: Projector Placement Related references...
Page 28 1. Remove the battery cover. 2. Insert the batteries with the + and – ends facing as shown. Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product. 3.
Page 29: Projector Connections
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed. Parent topic: Setting Up the Projector Related references Important Safety Instructions Projector Connections...
Page 30 Caution: Do not turn on the video source before connecting it to the projector. Doing so could damage the projector. Note: When projecting images with 4K Enhancement at 60Hz, use an HDMI 2.1 rated cable (ultra-high speed). If you use an incompatible cable, images may not be displayed correctly. You can try correcting the images by changing the EDID setting in the projector's Signal menu.
Page 31: Connecting To A Computer For Hdmi Video And Audio
Note: The projector converts the digital audio signal sent from your computer into a mono analog signal for the internal speaker or a stereo analog signal if you are connecting to external speakers. (Make sure the HDMI audio playback device on your computer's audio settings is set to EPSON PJ.)
Page 32: Connecting To External Speakers Or Headphones
Note: If you have problems hearing audio through the HDMI connection, make sure the Audio Out Device setting in the Settings menu is set correctly. Parent topic: Projector Connections Connecting to External Speakers or Headphones To enhance the sound from your presentation, you can connect the projector to external self-powered speakers or headphones.
Page 33: Connecting To External Speakers Or An A/V Receiver Using Hdmi Arc
Connecting to External Speakers or an A/V Receiver Using HDMI ARC If your external speakers or A/V receiver are HDMI ARC-compatible, you can connect them to the projector's HDMI1 (ARC) port using an optional HDMI cable. Set the HDMI Link setting to On and the Audio Out Device setting to AV System in the projector's Settings menu.
Page 34 1. Remove the rear cover. 2. Connect the streaming media player to the projector's HDMI2 port.
Page 35 3. If necessary, connect the streaming media player's USB power supply cable to the USB-A port. Connect the other end of the cable to the USB port on the streaming media player. Note: To keep supplying power to the optional streaming media player when the projector is not projecting images, select Always On as the USB Power setting in the projector's Extended menu.
Page 36: Setting Up Android Tv
Parent topic: Setting Up the Projector Related references Projector Setup Settings - Extended Menu Setting Up Android TV Android TV must be set up when you turn on the projector for the first time. Note: A Google account is required to use certain features. Some apps require a paid subscription. After initial setup, you can change the settings by selecting the icon at the top right of the Android TV Home screen.
Page 37 5. Select the wireless network you want to use from the Wi-Fi setting screen and then follow the on- screen instructions to make any necessary settings. 6. At the Google account sign-in screen, do one of the following: • Select Sign In to sign-in to your Google account. Follow the on-screen instructions. •...
Page 38: Using Basic Projector Features
Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. Turning On the Projector Turning Off the Projector Remote Control Operation Pairing the Projector Remote Control Pairing the Remote Control for Android TV Selecting the Language for the Projector Menus Adjusting the Image Height Adjusting the Image Position Using Lens Shift Image Shape...
Page 39 1. Remove the projector's lens cover. 2. Connect the power cord to the projector's power inlet. 3. Plug the power cord into an electrical outlet. Note: With Direct Power On turned on, the projector turns on as soon as you plug it in. 4.
Page 40: Turning Off The Projector
The status light flashes blue as the projector warms up. Once the projector is warmed up, the status light stops flashing and turns blue. Warning: Never look into the projector lens when the lamp is on. This can damage your eyes and is especially dangerous for children.
Page 41: Remote Control Operation
Caution: Do not turn the projector on immediately after turning it off. Turning the projector on and off frequently may shorten the life of the lamp. Note: To supply power to the streaming media player even when the projector is turned off, select Always On as the USB Power setting.
Page 42: Pairing The Projector Remote Control
± 30° 19.7 feet (6 m) ± 15° Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.
Page 43: Pairing The Remote Control For Android Tv
A message appears on the screen when the projector remote control is paired. Parent topic: Using Basic Projector Features Pairing the Remote Control for Android TV If you connect the projector's built-in streaming device to a different device or projector, you must pair the remote control for Android TV with the streaming device.
Page 44: Selecting The Language For The Projector Menus
7. Press and hold the volume down and enter buttons on the remote control for Android TV until the command light on the remote control starts flashing. 8. Select EPSON ATV REMOTE on the screen. The command light stops flashing when the remote control for Android TV is paired.
Page 45: Adjusting The Image Height
1. Turn on the projector. 2. Press the menu button on the projector remote control. 3. Select the Extended menu and press Enter. 4. Select the Language setting and press Enter. 5. Select the language you want to use and press Enter. 6.
Page 46: Adjusting The Image Position Using Lens Shift
2. To adjust the front foot, pull up on the foot release lever and lift the front of the projector. The foot extends from the projector. 3. Release the lever to lock the foot. 4. If the image is tilted, rotate the rear feet to adjust their height. If the projected image is unevenly rectangular, you need to adjust the image shape.
Page 47 Follow these guidelines when using lens shift to adjust your images: • When adjusting the image height, position the image lower than where you want it to be and then move it up using the vertical lens shift dial. This helps prevent the image from moving down after adjustment.
Page 48 2. Turn the vertical lens shift dial on the projector to adjust the position of the projected image as necessary. Center of lens Projected image when the lens is set to the home position...
Page 49: Image Shape
Maximum range: V × 60% Parent topic: Using Basic Projector Features Image Shape You can project an evenly rectangular image by placing the projector directly in front of the center of the screen and keeping it level. If you place the projector at an angle to the screen, or tilted up or down, or off to the side, you may need to correct the image shape for the best display quality.
Page 50: Correcting Image Shape With H/V Keystone
1. Turn on the projector and display an image. 2. Adjust the slider until the image is evenly rectangular. After correction, your image is slightly smaller. Parent topic: Image Shape Correcting Image Shape with H/V Keystone You can use the projector remote control to correct the shape of an image that is unevenly rectangular on the sides.
Page 51: Correcting Image Shape With Quick Corner
1. Turn on the projector and display an image. 2. Press the keystone button on the projector remote control. 3. Use the arrow buttons on the projector remote control to select between vertical and horizontal keystone correction, and to adjust the image shape as necessary. V-Keystone H-Keystone 4.
Page 52 Note: To provide the best possible image quality, adjust the projector's position to correct the image shape. If this isn't possible, use the Quick Corner setting to correct the image shape. 1. Turn on the projector and display an image. 2.
Page 53 You see the Quick Corner adjustment screen: 6. Use the arrow buttons on the remote control to select the corner of the image you want to adjust. Then press Enter. Note: To reset your adjustments, press and hold the return button for at least 2 seconds to display a reset screen.
Page 54: Resizing The Image With The Zoom Slider
Resizing the Image with the Zoom Slider You can resize the image using the projector's zoom ring. 1. Turn on the projector and display an image. 2. To enlarge or reduce the image size, adjust the zoom slider. Parent topic: Using Basic Projector Features...
Page 55: Focusing The Image Using The Focus Slider
Focusing the Image Using the Focus Slider 1. Turn on the projector and display an image. 2. To sharpen the image focus, adjust the focus slider. Parent topic: Using Basic Projector Features Selecting an Image Source If you connected an additional image source to the projector, such as a computer or DVD player, you may want to switch from one image source to the other.
Page 56: Projection Modes
Projection Modes Depending on how you positioned the projector, you may need to change the projection mode so your images project correctly. • Front (default setting) lets you project from a table in front of the screen. • Front/Ceiling flips the image over top-to-bottom to project upside-down from a ceiling or wall mount. •...
Page 57: Image Aspect Ratio
5. Select a projection mode and press Enter. 6. Press the menu button or the return button to exit the menus. Parent topic: Projection Modes Image Aspect Ratio The projector can display images in different width-to-height ratios called aspect ratios. Normally the input signal from your video source determines the image's aspect ratio.
Page 58: Available Image Aspect Ratios
3. Select the Signal menu and press Enter. 4. Select Aspect and press Enter. 5. Select the aspect ratio you want to use for your input signal and press Enter. 6. Press the menu button or the return button to exit the menus. Parent topic: Image Aspect Ratio Related references...
Page 59: Color Mode
Aspect ratio setting Description Auto Automatically sets the aspect ratio according to the input signal. Normal Displays images using the full projection area and maintains the aspect ratio of the image. Zoom Displays images using the full width of the projection area and maintains the aspect ratio of the image.
Page 60: Available Color Modes
3. Press the menu button on the projector remote control. 4. Select the Image menu and press Enter. 5. Select Color Mode and press Enter. 6. Press the arrow buttons to select a color mode setting and press Enter. 7. When you are finished, press menu or return.
Page 61: Adjusting Picture Quality In Detail
Adjusting Picture Quality in Detail You can fine-tune the image details using the projector menus. 1. Turn on the projector and switch to the image source you want to use. 2. Press the menu button on the projector remote control. 3.
Page 62: Adjusting Gamma
• MPEG Noise Reduction: Reduces the noise or static in MPEG video • Detail Enhancement: Enhances details to create clear outlines Note: Noise Reduction and MPEG Noise Reduction are available when Image Processing is set to Fine, Image Preset Mode is not set to Off, and the input signal is not 4K or 21:9 (2560 × 1080). Note: Detail Enhancement is available when Image Preset Mode is not set to Off.
Page 63 You see a screen like this: 5. Select and adjust the correction value. Note: When you select a smaller value, you can reduce the overall brightness of the image to make the image sharper. When you select a larger value, the dark areas of images become brighter, but the color saturation for lighter areas may become weaker.
Page 64: Controlling The Volume With The Volume Buttons
Parent topic: Using Basic Projector Features Related references Image Quality Settings - Image Menu Controlling the Volume with the Volume Buttons You can use the Volume buttons on the remote control to adjust the volume of your projected content. The volume buttons control the projector’s internal speaker system or any external speakers you connected to the projector.
Page 65: Available Sound Modes
3. Press the arrow buttons to select the Settings menu and press Enter. 4. Select the Sound setting and press Enter. 5. Select the Sound Mode setting and press Enter. 6. Select a sound mode and press Enter. 7. Press the menu button to exit the menu or the return button to return to the previous screen.
Page 66 Sound Mode Description Movie Best for audio from videos or movies. Higher and lower pitched sounds are emphasized. Parent topic: Changing the Sound Mode Related references Projector Feature Settings - Settings Menu...
Page 67: Adjusting Projector Features
Adjusting Projector Features Follow the instructions in these sections to use your projector's feature adjustments. Operating Connected Devices Using the HDMI Link Features Shutting Off the Picture and Sound Temporarily Projector Security Features Adjusting the Color Convergence (Panel Alignment) Saving Settings to Memory and Using Saved Settings Operating Connected Devices Using the HDMI Link Features You can use the remote control to control certain features of devices connected to the projector's HDMI ports.
Page 68 3. Select the HDMI Link setting and press Enter. 4. Select HDMI Link and press Enter. 5. Select On and press return. 6. Select Device Connections and press Enter. You see a screen like this: Note: The active linked device source is indicated in blue. Note: The device name is left blank if it cannot be acquired.
Page 69: Shutting Off The Picture And Sound Temporarily
Note: Power Off Link only works when the CEC power link function is enabled on the linked device. Note: In some cases, the linked device may not be turned off (for example, if it is recording). When you connect smart speakers to the projector, select the following projector settings for best results: •...
Page 70: Projector Security Features
Projector Security Features You can secure your projector to deter theft or prevent unintended use by setting up the following security features: • Button lock security to block operation of the projector using the power button on the control panel. •...
Page 71: Installing A Security Cable
4. Select On and press Enter. 5. If you see a confirmation screen, select Yes and press Enter. You must turn the projector off and then on again to enable the setting. Note: To turn the projector on when this setting is enabled, you must press and hold the power button for about 3 seconds.
Page 72 Note: For best results, project an image sized at least 60 inches (152 cm) diagonally in a dark room and on a projection surface that is not colored or textured. Note: You can adjust the pixels up to ±3 pixels in 0.125 pixel increments. Note: Image quality may decline after you perform Panel Alignment.
Page 73 10. Select the pattern you want to use and press Enter. 11. Select Start Adjustments and press Enter. You see this screen: 12. Select one of the following: • Select Shift the whole panel to adjust the whole panel at the same time. (This is not recommended, as usually only certain areas of the panel need to be adjusted.) Continue with step •...
Page 74 Note: The Shift the whole panel option affects the grid lines in the entire screen. To fine-tune your adjustments, continue with the next steps. 16. Select Adjust the four corners and press Enter. (Otherwise, select Exit and press Enter.) 17. Use the arrow buttons on the remote control to adjust the color alignment in the corner of the screen highlighted by the orange box.
Page 75: Saving Settings To Memory And Using Saved Settings
• If your projector needs additional panel alignment, select Select intersection and adjust and press Enter. Use the arrow keys on the remote control to highlight the corner of any misaligned box on the screen, press Enter, make any necessary adjustments, and press Enter again. Repeat this step as necessary for the other intersections.
Page 76 4. Select Memory and press Enter. 5. Select one of the following options: • Load Memory: Overwrites your current settings with saved settings • Save Memory: Saves your current settings to memory Note: A memory name that has already been used is indicated by a blue mark. Saving over a previously saved memory overwrites the settings with your current settings.
Page 77: Adjusting The Menu Settings
Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. Using the Projector's Menus Using the Displayed Keyboard Image Quality Settings - Image Menu Input Signal Settings - Signal Menu Projector Feature Settings - Settings Menu Projector Setup Settings - Extended Menu Projector Information Display - Info Menu...
Page 78: Using The Displayed Keyboard
2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right. Note: The available settings depend on the current input source. 3. To change settings in the displayed menu, press Enter. 4.
Page 79: Available Keyboard Text
Available Keyboard Text You can enter the following text when using the displayed keyboard. Text type Details Numbers 0123456789 Alphabet ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Symbols ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~ Parent topic: Using the Displayed Keyboard Image Quality Settings - Image Menu...
Page 80 Setting Options Description Color Mode See the list of available Color Adjusts the vividness of image Modes colors for various image types and environments Expert Settings Brightness Lightens or darkens the overall image Contrast Adjusts the difference between light and dark areas in the image Color Saturation Adjusts the color intensity of the image...
Page 81 Setting Options Description Expert Settings Frame Interpolation Adjusts the smoothness of image movement Image Enhancement 4K Enhancement: projects at a doubled resolution Image Preset Mode: selects preset Image Enhancement settings Noise Reduction: reduces flickering in images MPEG Noise Reduction: reduces the noise or static in MPEG video Detail Enhancement: enhances details to create clear outlines...
Page 82: Input Signal Settings - Signal Menu
Related references Available Color Modes Input Signal Settings - Signal Menu Normally the projector detects and optimizes the input signal settings automatically. If you need to customize the settings, you can use the Signal menu. The available settings depend on the currently selected input source.
Page 83 Setting Options Description Color Space Auto Sets the conversion system for the color space (set to Auto for BT.709 most cases) BT.2020 Dynamic Range Dynamic Range Changes the range of dark and bright areas in the image (set to Auto for most cases) Signal Status Displays the detected input signal...
Page 84 Setting Options Description Advanced Video Range Sets the video range to match the setting of the device connected to the HDMI input port Auto: detects the video range automatically Limited: for images from a device other than a computer; can also be selected if the black areas of the image are too bright Full: for images from a computer;...
Page 85: Projector Feature Settings - Settings Menu
Projector Feature Settings - Settings Menu Options on the Settings menu let you customize various projector features. Setting Options Description Keystone H/V-Keystone Adjusts image shape to rectangular (horizontally and Quick Corner vertically) H/V-Keystone: lets you manually correct horizontal and vertical sides;...
Page 86 Setting Options Description Sound Volume Adjusts the projector's sound output Sound Mode Volume: adjusts the volume of the projector’s speaker system or external device connected to the Audio Out port Sound Mode: selects a sound mode depending on the projected content HDMI Link Device Connections Adjusts the HDMI Link options...
Page 87 Setting Options Description Child Lock Locks the power button Memory Load Memory Controls memory functions for current projector settings Save Memory Load Memory: lets you load a Erase Memory saved memory Rename Memory Save memory: lets you save current projector settings to memory Erase Memory: lets you delete a saved memory...
Page 88: Projector Setup Settings - Extended Menu
Projector Setup Settings - Extended Menu Settings on the Extended menu let you customize various projector setup features that control its operation.
Page 89 Setting Options Description Display Messages Selects various display options Display Background Messages: controls whether messages are displayed on the Startup Screen screen Display Background: selects the screen color or logo to display when no signal is received Startup Screen: controls whether a special screen appears when the projector starts up...
Page 90 Setting Options Description Operation Direct Power On Turns on the projector when you plug it in Sleep Mode Automatically places the projector in standby mode after an interval of inactivity Sleep Mode Timer Sets the interval for sleep mode Illumination Turns off the power and status lights on the projector High Altitude Mode...
Page 91: Projector Information Display - Info Menu
Description Lamp Hours Displays the number of hours (H) the lamp has been used; if the information is displayed in yellow, obtain a genuine Epson replacement lamp soon Source Displays the name of the port to which the current input source is...
Page 92: Projector Reset Options - Reset Menu
Information item Description Sync Info Displays information that may be needed by a service technician Color Depth Displays the color depth Color Format Displays information on the Color Space and Dynamic Range Status Displays information about projector problems that may be needed by a service technician Serial Number Displays the projector's serial number...
Page 93 • Panel Alignment Parent topic: Adjusting the Menu Settings...
Page 94: Maintaining And Transporting The Projector
The only parts you should replace are the lamp, air filter, and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual.
Page 95: Cleaning The Projector Case
Filter maintenance intervals will depend on the environment. If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your projector filter as prolonged exposure to high temperatures may reduce the life of your projector or lamp.
Page 96: Cleaning The Air Filter And Vents
Replacing the Air Filter Parent topic: Projector Maintenance Related references Projector Light Status Cleaning the Air Filter and Vents Clean the projector's air filter or vents if they get dusty. 1. Turn off the projector and unplug the power cord. 2.
Page 97: Replacing The Air Filter
Related tasks Replacing the Air Filter Replacing the Air Filter You need to replace the air filter in the following situations: • The air filter is torn or damaged • Dust on the filter is difficult to remove You can replace the air filter while the projector is mounted to the ceiling or placed on a table. 1.
Page 98 3. Pull the air filter out of the projector. Note: Air filters contain ABS resin and polyurethane foam. Dispose of used air filters according to local regulations. 4. Place the new air filter in the projector as shown and push gently until it clicks into place. 5.
Page 99: Projector Lamp Maintenance
Caution: Do not repeatedly turn the projector power on and off. This may shorten the lamp's operating life. Note: We recommend the use of genuine Epson replacement lamps. The use of non-genuine lamps may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty.
Page 100 Warning: Let the lamp fully cool before replacing it to avoid injury. You can replace the lamp while the projector is mounted to the ceiling, if necessary. 1. Turn off the projector and unplug the power cord. 2. Allow the projector lamp to cool down for at least one hour. 3.
Page 101 4. Slide the lamp cover out and lift it off. 5. Loosen the screws securing the lamp to the projector. The screws do not come all the way out.
Page 102 Do not put in the trash. Note: If the lamp is cracked, contact Epson for help. 7. Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right way.
Page 103 8. Push in the lamp firmly and tighten the screws to secure it. Caution: Do not over-tighten the screws. 9. Replace the lamp cover and tighten the screw to secure it. Note: Be sure the lamp cover is securely installed or the lamp will not come on.
Page 104: Resetting The Lamp Timer
Reset the lamp timer to zero to keep track of the new lamp's usage. Parent topic: Projector Lamp Maintenance Related references Optional Equipment and Replacement Parts Related tasks Resetting the Lamp Timer Resetting the Lamp Timer You must reset the lamp timer after replacing the projector's lamp to clear the lamp replacement message and to keep track of lamp usage correctly.
Page 105: Replacing The Remote Control Batteries
6. Press the menu button or the return button to exit the menus. Parent topic: Projector Lamp Maintenance Related tasks Replacing the Lamp Replacing the Remote Control Batteries The remote control uses two AAA manganese or alkaline batteries. Replace the batteries as soon as they run out.
Page 106: Removing The Streaming Device
Removing the Streaming Device You need to remove the projector's built-in streaming device if it needs to be sent back to Epson for repairs. You can also remove the streaming device to connect it to a different video device or projector.
Page 107 Note: If the streaming device is sent for repairs, it may be reset and you may need to re-enter your account information for each streaming app. Note: If you connect the streaming device to a different video device or projector, use the remote control for Android TV.
Page 108 3. Remove the streaming device. 4. Disconnect the streaming device from the USB power cable and HDMI cable. 5. Replace the rear cover and air filter cover. Parent topic: Maintaining and Transporting the Projector...
Page 109: Transporting The Projector
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box "Fragile." Note: Epson shall not be liable for any damages incurred during transportation. Parent topic:...
Page 110: Solving Problems
If none of these solutions help, you can contact Epson for technical support. Note: After repairing the projector, Epson may return the projector to you in its initial status. Make sure you make a note of the account information of each online service before you contact your local dealer or the nearest Epson repair center.
Page 111: Projector Light Status
Projector Light Status The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here. Status light Lamp light Temp (temperature) light Status light Lamp light...
Page 112 Orange Orange Internal projector error; turn the projector off, unplug it, and contact Epson for help Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.
Page 113: Solving Image Or Sound Problems
Parent topic: Solving Problems Related tasks Cleaning the Air Filter and Vents Replacing the Air Filter Replacing the Lamp Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound. Solutions When No Image Appears Solutions When "No Signal"...
Page 114: Solutions When "No Signal" Message Appears
• If you are projecting from a streaming device, make sure it is powered by the USB power cable inside the projector. Turn on the connected streaming device or video source, and press the play button to start a video, if necessary. •...
Page 115: Displaying From A Pc Laptop
• If necessary, turn the projector and the connected computer or video source off and then on again. • Try a different video cable. • If the other solutions do not solve the problem, reset all of the projector settings using the options on the Reset menu.
Page 116: Solutions When "Not Supported" Message Appears
Solutions When "Not Supported" Message Appears If the "Not Supported" message appears, try the following solutions: • Make sure the computer's display resolution does not exceed the projector's resolution and frequency limit. If necessary, select a different display resolution for your computer. (See your computer manual for details.) •...
Page 117: Solutions When The Image Contains Noise Or Static
• Adjust the image shape using the keystone settings in the projector's menu. • Adjust the position of the projector's horizontal keystone slider. Parent topic: Solving Image or Sound Problems Related concepts Image Shape Related references Projector Feature Settings - Settings Menu Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following solutions:...
Page 118: Solutions When The Image Brightness Or Colors Are Incorrect
• Clean the projector lens. Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it. • Position the projector close enough to the screen. •...
Page 119: Solutions When The Image Is Upside Down
Related references Image Quality Settings - Image Menu Projector Setup Settings - Extended Menu Projector Lamp Specifications Related tasks Replacing the Lamp Solutions When the Image is Upside Down If the projected image is upside down, make sure you selected the correct Projection setting in the Extended menu.
Page 120: Solving Projector Or Remote Control Operation Problems
Mode, select Off as the Sleep Mode setting. • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson. • The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise.
Page 121: Solutions To Remote Control Problems
Dim the lights or move the projector away from the sun or interfering equipment. • If you lose the remote control, you can purchase another from an Epson parts distributor. Parent topic: Solving Projector or Remote Control Operation Problems...
Page 122: Solutions To Hdmi Link Problems
FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Page 123: Where To Get Help (Latin America)
Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com...
Page 124 Then call: Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil State capitals and metropolitan areas: 3004-6627 Other areas: 0800-377-6627 / 0800-EPSONBR Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 602-4751 Other cities: 01-8000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044...
Page 125 Purchase Supplies and Accessories You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help."...
Page 126: Technical Specifications
Technical Specifications These sections list the technical specifications of your projector. General Projector Specifications Projector Lamp Specifications Remote Control Specifications Bluetooth Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats General Projector Specifications Type of display Poly-silicon TFT active matrix...
Page 127 Brightness High Power Consumption mode: White light output 2800 lumens (ISO 21118 standard) Color light output 2800 lumens Standard Power Consumption mode: White light output 2300 lumens (ISO 21118 standard) Low Power Consumption mode: White light output 1900 lumens (ISO 21118 standard) Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions.
Page 128: Projector Lamp Specifications
Keystone correction angle Vertical: ± 30° (manual or using Auto Keystone) Horizontal: ± 30° (manual) Service port USB type mini-B port for firmware updates only Parent topic: Technical Specifications Projector Lamp Specifications Type UHE (Ultra High Efficiency) Power consumption 200 W Lamp life High Power Consumption mode: Up to about 4500 hours...
Page 129: Projector Dimension Specifications
Version Bluetooth Ver. 5.0 Output Class 2 Communication distance Approximately 32.8 ft (10 m) Supported profiles A2DP, AVRCP Frequency used 2.4 GHz Supported codecs Parent topic: Technical Specifications Projector Dimension Specifications Height (excluding feet) 4.8 inches (123 mm) Width 13.1 inches (333 mm) Depth 10.9 inches (276.4 mm) Weight...
Page 130: Projector Environmental Specifications
Power consumption Operating: (220 to 240 V) High Power Consumption mode: 301 W Standard Power Consumption mode: 268 W Low Power Consumption mode: 231 W Sleep mode: 0.3 W Parent topic: Technical Specifications Projector Environmental Specifications Temperature Operating: Up to 7500 ft (2286 m): 41 to 95 °F (5 to 35 °C) 7500 ft (2286 m) to 10000 ft (3048 m): 41 to 86 °F (5 to 30 °C) Storage: 14 to 140 °F (–10 to 60 °C) Humidity (relative, non-...
Page 131: Supported Video Display Formats
For best results, your computer's monitor port or video card resolution should be set to display in the projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other computer display resolutions, so your image will be resized to fit automatically.
Page 132: Notices
Binding Arbitration and Class Waiver Trademarks Copyright Notice Recycling (U.S. and Canada) Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Parent topic:...
Page 133: Important Safety Instructions
• Failure to install the ceiling mount and projector correctly may cause the projector to fall. After installing the specific Epson mount that supports your projector, make sure you secure the mount to all of the projector's ceiling mount fixing points. Also, secure the projector and the mounts using wire that is strong enough to hold their weight.
Page 134 • Do not install the projector in locations exposed to high humidity and dust, such as on a kitchen counter, in the kitchen, or near a humidifier, or in locations exposed to oil smoke or steam. Doing so could cause fire or electric shock. •...
Page 135 • You may need to clean the air filter and vent. A clogged air filter or vent can block ventilation needed to cool the projector. Do not use canned air, or the gases may leave a residue. • Do not use or store the projector in locations where it will be subject to dust or dirt. Otherwise, the quality of the projected image may decline, or the air filter may become clogged, resulting in a malfunction or fire.
Page 136 • Do not use sprays containing a flammable gas to remove dirt or dust from parts such as the lens or the air filter. The inside of the projector can get very hot during use and the gases may ignite, resulting in a fire.
Page 137 • Do not disassemble the lamp or subject it to impacts. • Do not place the source of an open flame, such as a lit candle, on or near the projector. • During projection, do not block the light from the projector with a book or other objects. If the light from the projector is blocked, the area on which the light shines becomes hot which could cause it to melt, burn, or start a fire.
Page 138: Restriction Of Use
• A mercury lamp with high internal pressure is used as the projector's light source. If the lamp is subjected to vibrations or shocks, or if it is used for an overly extended length of time, the lamp may break or it may not turn on. If the lamp explodes, gases may escape and small fragments of glass may be scattered which could cause an injury.
Page 139: List Of Safety Symbols And Instructions
As with any bright source, do not stare into the beam (RG2 IEC/EN 62471-5:2015). Parent topic: Notices List of Safety Symbols and Instructions The following table lists the meaning of the safety symbols labeled on the equipment. Symbol Approved Standards Description IEC60417 "ON"...
Page 140 Symbol Approved Standards Description IEC60417 Standby No. 5009 To identify the switch or switch position by means of which part of the equipment is switched on in order to bring it into the standby condition. ISO7000 Caution No. 0434B To identify general caution when using the product.
Page 141 Symbol Approved Standards Description IEC60417 Battery, general No. 5001B On battery powered equipment. To identify a device for instance a cover for the battery compartment, or the connector terminals. IEC60417 Positioning of cell No. 5002 To identify the battery holder itself and to identify the positioning of the cell(s) inside the battery holder.
Page 142 Symbol Approved Standards Description IEC60417 Class II equipment No. 5172 To identify equipment meeting the safety requirements specified for Class II equipment according to IEC 61140. ISO 3864 General prohibition To identify actions or operations that are prohibited. ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment.
Page 143: Fcc Compliance Statement
Symbol Approved Standards Description ISO3864 Caution, movable parts IEC60417 To indicate that you must keep away from movable parts according to No. 5057 protection standards. IEC60417-6056 Caution, moving fan blades To indicate that you must keep away from moving fan blades. IEC60417-6043 Caution, sharp corners To indicate that you must not touch sharp...
Page 144: Binding Arbitration And Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 145 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 146 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if...
Page 147: Trademarks
Dispute in arbitration. Except as agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d).
Page 148: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 149: A Note Concerning Responsible Use Of Copyrighted Materials
Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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