Whirlpool W11555816B Use And Care Manual page 24

TROUBLESHOOTING – DRYER
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Washer not performing as expected (cont.)
Clothes are not drying
satisfactorily, drying
times are too long
Dryer will not run
Unusual sounds
24
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Lint screen clogged with lint.
Exhaust vent or outside
exhaust hood clogged with lint,
restricting air movement.
The Air Only cycle has been
selected.
Load too large and heavy to
dry quickly.
Fabric softener sheets blocking
the grille.
Exhaust vent not the correct
length.
Exhaust vent diameter not the
correct size.
Dryer located in a room with
temperature below 45ºF (7ºC).
Dryer located in a closet
without adequate opening.
Door not closed completely.
Start button not pressed firmly
or held long enough.
Household fuse is blown or
circuit breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer had a period of non-use.
A coin, button, or paper clip is
caught between the drum and
front or rear of the dryer.
It is a gas dryer.
The dryer is not level front to
back and side to side.
Clothing knotted or balled up.
Lint screen should be cleaned before each load.
Run the dryer for 5–10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not feel air movement,
clean exhaust system of lint or replace exhaust vent with heavy metal
or flexible metal vent. Make sure vent is not crushed or kinked. See
Installation Instructions.
Select the correct cycle for the types of garments being dried. See the
"Dryer Cycle Guide."
Separate the load to tumble freely.
Use only one fabric softener sheet, and use it only once.
Check that the exhaust vent is not too long or has too many turns.
Long venting will increase drying times. Make sure vent is not crushed
or kinked. See Installation Instructions.
Use 4" (102 mm) diameter vent material.
Proper operation of dryer cycles requires temperatures above 45ºF
(7ºC).
Closet doors must have ventilation openings at the top and bottom of
the door. The front of the dryer requires a minimum of 1" (25 mm) of
airspace, and, for most installations, the rear of the dryer requires 5"
(127 mm). See Installation Instructions.
Make sure the dryer door is closed completely.
Press and hold the START button until you hear the dryer drum
moving.
Electric dryers use two household fuses or circuit breakers. The drum
may be turning, but you may not have heat. Replace both fuses or
reset the circuit breaker. If the problem continues, call an electrician.
Electric dryers require 240 V power supply. Check with a qualified
electrician.
Use a time-delay fuse.
If the dryer hasn't been used for a while, there may be a thumping
sound during the first few minutes of operation.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
The gas valve clicking is a normal operating sound.
The dryer may vibrate if not properly installed. See Installation
Instructions.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Solution