Planar VitalScreen VS15XAD Operation Manual page 31

Description of Warranty
Commencement
and duration of
warranty
Place of repair or
replacement
Planar Systems, Inc. (Planar) warrants that the goods sold hereunder
will be free of defects in materials and workmanship, and such goods
will substantially conform to the specifications furnished by Planar, and
to any drawings or specifications furnished to Planar by the Buyer if
approved by Planar. This warranty shall be effective only if Planar
receives notice of such defect or nonconformance during the period
of the warranty. Sole and exclusive liability of Planar for breach of
warranty shall be, at the company's option, to repair or replace the
Planar product(s) with refurbished units or provide a credit to Buyer
in the amount of the purchase price.
The warranty period begins on the date of shipment from Planar. The
goods sold hereunder are warranted for a period of 36 months from
date of shipment unless otherwise agreed to by Buyer and Planar. No
extension of the warranty will be given during the time the goods are in
the possession of Planar.
To obtain service under this warranty, Buyer must notify Planar of the
defect before expiration of the warranty period and request a "Return
Material Authorization Number (RMA)." If the configuration has been
modified in any manner, the product must be returned to its original
configuration before any warranty service will be performed by Planar.
No goods are to be returned to Planar without prior authorization.
Buyer will be responsible for packaging and shipping the defective
goods to the appropriate Planar Service Facility. For North America,
the service facility is located in Espoo, Finland.
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