GE PNM1971SRSS Owner's Manual page 31

Before you call for service....
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may
not need to call for service.
Problem
Oven will not start
Control panel
lighted, yet oven will
not start
CONTROL LOCKED
appears on display
Floor of the oven is
warm even when
the overn has not
been used
You hear an unusual
low-tone beep
Possible Cause
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into
wall outlet
Door not securely closed.
Power Saver (Energy Saver)
button not engaged.
Door not securely closed.
START/PAUSE button not
pressed after entering cooking
selection.
Another selection entered
already in oven and CANCEL/
OFF button not pressed to
cancel it.
Cooking time not entered
after pressing TIME COOK
CANCEL/OFF was pressed
accidentally.
Food weight not entered after
selecting AUTO DEFROST or 1
lb QUICK DEFROST.
Food type not entered after
pressing AUTO COOK.
The control has been locked.
The cooktop light is located
below the oven floor. When
light is on, the heat it
produces may make the oven
floor get warm.
You have tried to change the
power level when it is not
allowed
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug
it back in.
• Make sure the 3-prong plug on the
oven is fully inserted into wall outlet.
• Open the door and close securely.
• Push the Power Saver (Energy Saver)
button so it is pressed in.
• Open the door and close securely.
• Press START/PAUSE.
• Press CANCEL/OFF.
• Make sure you have entered cooking
time after pressing TIME COOK.
• Reset cooking program and press
START/PAUSE.
• Make sure you have entered food
weight after selecting AUTO DEFROST
or FAST DEFROST.
• Make sure you have entered a food
type.
• Press and hold CANCEL/OFF for about
3 seconds to unlock the control.
• This is normal.
• Many of the oven's features are preset
and cannot be changed.
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