HTC One V Basic Manual page 38

38 Basics Guide
RoHS compliance
This product is in compliance with Directive 2002/95/EC of the European Parliament
and of the Council of 27 January 2003, on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS) and its amendments.
Manufacturer's Warranty
Your device has been designed to provide you with reliable, worry-free service. If for
any reason you have a problem with your equipment, please refer to the manufacturer's
warranty in this section.
For information regarding the terms and conditions of service for your device, please visit
www.virginmobileusa.com or call Virgin Mobile Customer Service at 1-888-322-1122.
12 Month Limited Warranty
HTC Corporation (the Company) warrants to the original retail purchaser of this HTC
handheld portable cellular telephone, that should this product or any part thereof during
normal consumer usage and conditions, be proven defective in material or workmanship
that results in product failure within the first twelve (12) month period from the date of
purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the
Company's option, without charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are
similarly warranted for twelve (12) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United States
or Canada and it is not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme
environmental conditions;