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Thank you for purchasing a TaoTronics product that has been tested to meet our stringent quality standards. This product is covered with TaoTronics product and labor warranty for 12 months from the date of its original purchase.
Please email us with your order ID and problem or issue via support@taotronics.com, we will respond within 24 hours.
Please read the User Manual thoroughly. Clean and maintain the product as instructed. If any abnormalities occur, please refer to the Troubleshooting Guide first.
This warranty is void if the defect is caused by accidental damage, misuse, abuse, neglect, improper repair or alteration by unauthorized persons, or a failure to follow operating instructions provided with the product including adding essential oils directly into the tank and base.
This warranty does not apply to normal wear and tear or commercial use.
In no event shall liability exceed the purchase price paid by the purchaser of the product. Under no circumstances shall there be liability for any loss – direct, indirect or incidental – or consequential damage arising out of, or in connection with the use of the product.
The humidifier was made with safe and environmental protection materials, it has been certified and complied with the requirement of sale regions' related regulations or laws.
Please read and save this SAFETY INSTRUCTIONS before using the device. Basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons or damage to the product.
Model | TT-AH024 |
Operating Voltage | AC 100-120V 50 / 60Hz |
Rated Power | Min: 15W Max: 25W |
Water Tank Capacity | 4.0L / 1.06Gal |
Mist Output | Min: 60ml/h Max: 300ml/h |
Working Time on a Full Tank | 12-50h |
Recommended Room Size | 20-40m² / 215-430ft² |
Noise | <27dB |
Dimensions | 258 x 164 x 338mm / 10.2 x 6.5 x 13.3in |
Net Weight | 1350g / 47.6oz |
Plug the power cord into a wall socket. Now the humidi er is ready for use.
The most comfortable environmental humidity is between 40%-60%. Please adjust the mist as needed.
When there is not enough water inside the water reservoir, the humidi er will stop misting and the LED indicator will become red. It is designed for safety to prevent the humidifier from possibly overheating and damaging the atomizer.
Turn off the humidi er, unplug it from the power source. Drain water from the tank, reservoir and base.
Clean the dustproof sponge (at the bottom of base) with water or detergent once a month. Put it back in place after cleaning.
Problem | Possible Cause | Solution |
LED indicator is off | Unit not plugged in | Ensure unit is properly plugged in |
No power from power outlet | Try another power outlet | |
Did not turn on the unit | Check the Control Knob is turned to the ON position. | |
LED indicator stays red | No water in the water reservoir. | Ensure the Spring is secured properly to the tank bottom allowing water to pass through to the base |
Adjust the Water oater stuck | Adjust the water oater to a horizontal position and make sure it can rise up with water | |
The LED Indicator is white but no mist or little mist is produced | Not enough water inside the tank | Refill and reinstall the water tank |
Mist level is set too low | Adjust to maximum mist | |
Mineral buildup on the atomize | Feel if any air comes out from the nozzle. If yes, then clean water scale on the atomizer as instructed | |
The base might be over lled | Remove the tank, empty the base and place the lled tank on the empty base | |
Tank leakage | Tank may be damaged | Check for possible cracks in the tank, replace if necessary |
Tank cap is not tightened securely | Tighten the tank cap | |
Spring stuck | Ensure the spring is properly secured to the tank bottom allowing water to pass through to the base. | |
Sealing ring was not installed on tank cap | Install the sealing ring on the tank cap, please contact us if it is missing | |
Mist height is low, damping surrounding desk or floor. Condensation forms around humidi er or on windows and walls | Mist level is set too high for the room size |
|
Air inlet is blocked | Humidifier should be placed on a hard at surface, 2 feet above the oor, 12 inches away from the wall. Point nozzle away from wall or window | |
Low indoor temperature leads to liquefaction | Raise the room temperature to 25°C / 77°F | |
Poor humidification | Mist level is set too low for the room size |
|
Air inlet is blocked | Humidi er should be placed on a hard at surface, 2 feet above the floor, 12 inches away from the wall | |
Low indoor temperature leads to liquefaction | Raise the room temperature to 25°C / 77°F | |
White dust appears or the black coating on the base flakes off | Tap water may contain too much minerals | Replace with ltered or distilled water or use a TaoTronics Demineralization Cartridge |
Strange Odor | Clean the unit |
|
Strange water noise | Water is going down to the water reservoir | This is normal while it is working |
Humidifier is getting too hot | Unit works for too long | Power off and place in a well-ventilated place for 10 minutes |
This product is covered with TaoTronics product and labor warranty for 12 months from the date of its original purchase. You will be given a warranty extension of 18 months if the product is registered on our website (www.taotronics.com).
Any defective part will be, at the discretion of SUNVALLEYTEK INTERNATIONAL INC. , repaired or replaced at no charge if the appliance has not been tampered with and has been used according to these printed directions.
If any problems occur, please contact TaoTronics support (support@taotronics.com) immediately to launch a warranty claim. Specify model number and your Amazon order number. Our Consumer Service Representative will respond within 1 business day, advise you how to correct the problem yourself, or instruct you on how to return the defective unit back to us for repair or replacement.
We can only provide after sales service for products that are sold by TaoTronics or TaoTronics authorized retailers and distributors. If you have purchased your unit from a different place, please contact your seller for return and warranty issues.
PLEASE CONTACT US BEFORE RETURNING THIS PRODUCT TO THE STORE.
EMAIL TAOTRONICS CUSTOMER CARE FOR PROBLEMS AND QUESTIONS.
WE WILL RESPOND WITHIN 1 BUSINESS DAY.
E-mail:
support@taotronics.com(US)
support.ca@taotronics.com(CA)
support.uk@taotronics.com(UK)
Tel: 1-888-456-8468 (Monday-Friday: 9:00 – 17:00 PST)
Website: www.taotronics.com
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government of ce, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
EUROPE
E-mail:
support.uk@taotronics.com(UK)
support.de@taotronics.com(DE)
support.fr@taotronics.com(FR)
support.es@taotronics.com(ES)
support.it@taotronics.com(IT)
NORTH AMERICA
E-mail:
support@taotronics.com(US)
support.ca@taotronics.com(CA)
support.uk@taotronics.com(UK)
Tel: 1-888-456-8468 (Monday-Friday: 9:00 – 17:00 PST)
MANUFACTURER
Manufacturer: Shenzhen NearbyExpress Technology Development Co.,Ltd.
Address: Floor 7, Building E, Galaxy World Phase II, Shenzhen, China
Learn more about the EU Declaration of Conformity:
https://www.taotronics.com/pages/user-manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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