Table of Contents
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Resetting Control Panel Defaults ..................................................................................................... 285
Solving Setup Problems ................................................................................................................... 286
Product Does Not Turn On or Off................................................................................................. 286
Noise After Filling the Ink ............................................................................................................. 286
Software Installation Problems .................................................................................................... 287
Solving Network Problems ............................................................................................................... 287
Product Cannot Connect to a Wireless Router or Access Point .................................................. 288
Network Software Cannot Find Product on a Network................................................................. 289
Product Does Not Appear in Mac Printer Window ....................................................................... 290
Wireless Network Connection is Unstable on a Mac ................................................................... 290
Cannot Print Over a Network....................................................................................................... 291
Cannot Scan Over a Network ...................................................................................................... 292
Solving Copying Problems ............................................................................................................... 292
Product Makes Noise, But Nothing Copies.................................................................................. 293
Product Makes Noise When It Sits for a While............................................................................. 293
Originals Do Not Feed From the Automatic Document Feeder.................................................... 293
Solving Paper Problems................................................................................................................... 294
Paper Feeding Problems............................................................................................................. 295
Paper Jams Inside the Product.................................................................................................... 296
Paper Ejection Problems ............................................................................................................. 296
Solving Problems Printing from a Computer..................................................................................... 296
Nothing Prints .............................................................................................................................. 297
Product Icon Does Not Appear in Windows Taskbar ................................................................... 298
Printing is Slow ............................................................................................................................ 299
Solving Page Layout and Content Problems .................................................................................... 300
Inverted Image............................................................................................................................. 301
Too Many Copies Print ................................................................................................................ 301
Blank Pages Print ........................................................................................................................ 301
Incorrect Margins on Printout....................................................................................................... 302
Incorrect Characters Print............................................................................................................ 302
Incorrect Image Size or Position .................................................................................................. 303
Slanted Printout ........................................................................................................................... 303
Solving Print Quality Problems ......................................................................................................... 304
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