Symbol iPOS TC Product Reference Manual
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Symbol iPOS TC Product Reference Manual

Symbol iPOS TC Product Reference Manual

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  • Page 1 TC Product Reference Guide...
  • Page 3 TC Product Reference Guide 72-61362-01 Revision A August 2003...
  • Page 4 The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program).

  • Page 5: Table Of Contents

    Installing the iPOS TC System........
  • Page 6 Downloading Files to the iPOS TC ........

  • Page 7: About This Guide

    About This Guide Introduction The iPOS TC Product Reference Guide provides instructions for setting up and configuring the iPOS TC Transaction System. Chapter Descriptions • Chapter 1, Getting Started, provides an overview of the iPOS TC and its transaction application.

  • Page 8: Notational Conventions

    Service Information If you have a problem with your equipment, contact the Symbol Support Center. If your problem cannot be resolved over the phone, you may need to return your equipment for servicing. If that is necessary, you will be given special directions.
  • Page 9 About This Guide United Kingdom Asia/Pacific Symbol Technologies Symbol Technologies Asia, Inc (Singapore Branch) Symbol Place 230 Victoria Street #05-07/09 Winnersh Triangle, Berkshire RG41 5TP Bugis Junction Office Tower United Kingdom Singapore 188024 0800 328 2424 (Inside UK) Tel : +65-6796-9600...
  • Page 10 TC Product Reference Guide Germany/Deutchland Italy/Italia Symbol Technologies GmbH Symbol Technologies Italia S.R.L. Waldstrasse 66 Via Cristoforo Columbo, 49 D-63128 Dietzenbach, Germany 20090 Trezzano S/N Navigilo 6074-49020 (Inside Germany) Milano, Italy +49-6074-49020 (Outside Germany) 2-484441 (Inside Italy) +39-02-484441 (Outside Italy) Latin America Sales Support Mexico/México...
  • Page 11 Switchboard: 08 445 29 00 (domestic) Call Center: +46 8 445 29 29 (international) Support E-Mail: Sweden.Support@se.symbol.com If you purchased your Symbol product from a Symbol Business Partner, contact that Business Partner for service. For the latest version of this guide go to:http://www.symbol.com/manuals.
  • Page 12 TC Product Reference Guide...

  • Page 13: Chapter 1. Getting Started

    • iPOS TC Software Suite for Windows and IBM-based host environments. Based on OPOS or JPOS industry standards, the Software Suite allows developers to use C/C++, Java, or VB to integrate the iPOS TC into the store payment system.

  • Page 14: Parts Of The Ipos Tc

    TC Product Reference Guide Parts of the iPOS TC The following illustration indicates the parts of the iPOS TC. Stylus Magnetic Stripe Reader Touchpad Onboard Reset Button RS-232/RS-485 Ethernet Port Port USB Port PCMCIA Slot Setup Button Figure 1-1. Parts of the iPOS TC...

  • Page 15: System Interface

    (PINs), credit and debit authorization, and signatures. LAN Interface The iPOS TC contains a PCMCIA Type II slot for PCMCIA cards, supporting LAN, WLAN, and memory functions. Its on-board Ethernet port supports high-speed 10base-T Ethernet connection to a LAN network via a standard Ethernet cable.
  • Page 16 TC Product Reference Guide...

  • Page 17: Chapter 2. Setting Up The Ipos Tc System

    Chapter 2 Setting Up the iPOS TC System Introduction This chapter provides information on installing the iPOS TC, including: • connecting to a POS host device • installing peripherals • installing and replacing the screen guard • mounting the terminal on a counter or tabletop.

  • Page 18: Installing The Ipos Tc System

    TC Product Reference Guide Installing the iPOS TC System The following items are required to install the iPOS TC system, and are provided with the terminal: Table 2-1. Connection Items Connection Cables/Parts Required On-board Ethernet Ethernet cable PCMCIA PCMCIA card...
  • Page 19 9-pin connector (DB9). 5. Connect the end of the AC adapter to a standard 120V, 60 Hz AC power outlet. 6. Power on the POS host device. The iPOS TC autoconfigures to RS-232. iPOS TC POS Host Device...

  • Page 20: Rs-485 Installation

    TC. 3. Plug the SDL connector into one of the following ports on the POS host device: 4B, 9A, 9B, or 9E. 4. Turn on the POS host device. The iPOS TC autoconfigures to RS-485. iPOS TC HDB15 Connector...

  • Page 21: Usb Installation

    1. Shut off power on the POS host device. 2. Insert one end of the USB cable into the USB port on the back of the iPOS TC. 3. Insert the other end of the USB cable into the USB port on the POS host device.

  • Page 22: Connecting Peripherals

    TC Product Reference Guide Connecting Peripherals To connect a peripheral device to the iPOS TC, use an RS-232 or RS-485 auxiliary Y-cable that splits at the HDB15 connector: 1. Plug the cable’s 15-pin connector (HDB15) into the serial port on the back of the iPOS TC.

  • Page 23: Installing The Screen Guard

    Setting Up the iPOS TC System Installing the Screen Guard The screen guard protects the iPOS TC's screen from typical wear such as scratches and spills. Replace the screen guard when excessive scratches are visible or if a liquid is spilled on the screen.

  • Page 24: Replacing The Screen Guard

    TC Product Reference Guide 4. Place the adhesive side down onto the graphical screen overlay, carefully aligning the edges. Apply gentle pressure to the screen guard to ensure proper adhesion. The screen guard can be removed and repositioned in case of misalignment.

  • Page 25: Mounting The Ipos Tc

    1. Attach the mounting plate to the table surface using the 3 bolts, nuts, and washers. Leave approximately ¼ to ½ inch between the washer and the bolt head. 2. Position the holes on the bottom of the iPOS TC over the bolt heads and slide to secure.
  • Page 26 TC Product Reference Guide 2-10...

  • Page 27: Chapter 3. Configuring The Ipos Tc

    Chapter 3 Configuring the iPOS TC The iPOS TC uses a setup program to configure hardware settings such as calibration and screen contrast, and to test device functions such as the card reader and signature pad. Using the Setup Program To access the iPOS TC setup program: 1.
  • Page 28 TC Product Reference Guide 3. Using the stylus, tap the cross hairs on the calibration screen as instructed, or tap Press to bypass calibration to skip calibration and use the current calibration settings. The Password screen appears. Figure 3-2. Password Screen 4.

  • Page 29: Changing Ipos Tc Settings

    6. Tap Accept. The Setup screen appears. Figure 3-4. Setup Screen Changing iPOS TC Settings The Setup screen offers the following options used to customize settings on the iPOS TC: • Password - sets a new password for accessing setup mode •...

  • Page 30: Creating A New Password

    TC Product Reference Guide Creating a New Password The iPOS TC is shipped with a default password used to access setup mode. Set a new password to prevent unauthorized persons from changing the setup parameters. This password is required to make future changes to the setup.

  • Page 31: Setting Date And Time

    Configuring the iPOS TC Setting Date and Time To set the date and time on the iPOS TC: 1. Tap Time at the top of the Setup screen. The Date and Time screen appears. Figure 3-6. Date and Time Screen 2.

  • Page 32: Adjusting Contrast

    2. Tap the left arrow button to decrease contrast, or the right arrow button to increase contrast. Contrast values range from 0 to 64. 3. Tap Save. Viewing System Information Tap Version at the top of the Setup screen to view iPOS TC system information. Figure 3-8. Version Information Screen...

  • Page 33: Changing Host Settings

    Configuring the iPOS TC Changing Host Settings Tap Host at the top of the Setup screen to change host settings. Figure 3-9. Host Settings Screen Use the buttons and drop-down menu to change the following host information: • RS-485 post address (default 65) •...

  • Page 34: Changing Ip Configuration Settings

    TC Product Reference Guide Changing IP Configuration Settings Tap Network at the top of the Setup screen to change IP configuration settings. Figure 3-10. Network Settings Screen 1. To change the information displayed in a text field, tap Kbd to the right of the field to open the virtual keyboard and enter the new value.
  • Page 35 Setup screen reappears. Setting Default Calibration Settings If tapping the target is ineffective due to incorrect calibration settings, press the Reset button on back of the iPOS TC to restart using the default calibration settings. Figure 3-12. Setting Default Calibration Screen...

  • Page 36: Testing Device Functionality

    TC Product Reference Guide Testing Device Functionality Tap Test at the top of the Setup screen to test device functions. Figure 3-13. Function Test Screen Tap the buttons on this screen to test the functionality of the MSR, signature pad, Smart Card reader, or the Security Module.
  • Page 37 Configuring the iPOS TC Testing the Signature Pad Tap Signature on the Function Test screen to test the functionality of the signature pad. Figure 3-15. Signature Screen Write on the screen using the stylus. Tap Clear to clear the writing from the screen.
  • Page 38 TC Product Reference Guide Insert a Smart Card into reader for ATR Smart Card Reader Connected If the Smart Card reader is not properly connected, the following error message appears: Error: Smart Card Connect Error 2. Insert the Smart Card. The ATR appears.
  • Page 39 Configuring the iPOS TC DUKPT and Master Session encryption methods (see Encryption Key Status Screen). • Tap View next to Encryption Info to review encryption information (see Viewing Encryption Data on page 3-14). • Tap the Encrypt button to encrypt the data entered. The resulting PIN block appears in the text box on the screen.
  • Page 40 TC Product Reference Guide Viewing Encryption Data On the Encryption Test screen, tap the View button next to Encryption Info to view encryption information. Figure 3-19. Encryption Information Screen To enter the account number, PIN, and Session Key, tap the Kbd buttons next to the respective fields.

  • Page 41: Downloading Files To The Ipos Tc

    Select an option from the Download screen: • Select Download IFB files and tap Download to restart the iPOS TC in download mode. The screen displays the message Downloading from Host. IFB files must be downloaded from a download manager program (e.g., the iPOS TC IFB Installer;...

  • Page 42: Reloading Applications

    PCMCIA check box, then enter name of the file in the File Name field. 4. Specify the COM port the iPOS TC is connected to in the Com Port field. To update the window's file and directory listings, select the Refresh button.

  • Page 43: If The Download Fails

    If an error occurs during download, re-start the process, including resetting the iPOS TC (this returns the iPOS TC to download mode after a download failure). When the iPOS TC enters download mode, it sends a download message once. Select the Install button on the host computer before the iPOS TC enters download mode;...
  • Page 44 TC Product Reference Guide 3-18...

  • Page 45: Appendix A Technical Specifications

    Appendix A Technical Specifications Table A-1. iPOS TC Technical Specifications Item Description Physical Characteristics Dimensions 9.0 in. L x 7.25 in. W x 2.88 in. H/ 230 mm L x 180 mm W x 70 mm H Weight 2 lb 6 oz/1.077 kg...
  • Page 46 TC Product Reference Guide Table A-1. iPOS TC Technical Specifications (continued) Item Description Performance Characteristics Memory ROM: 8MB Flash Memory (expandable up to 32MB) RAM: 64MB SDRAM Magnetic Stripe Reader Bi-directional 3 track reader Security Triple DES or DES PIN Encryption with Master/Session or...

  • Page 47: Index

    USB ......2-5 contacting Symbol ..... vi cables contrast .
  • Page 48 ......3-7 parts of iPOS TC ....1-2 IP settings .
  • Page 49 ..... . A-1 Symbol support center ....vi transaction application .
  • Page 50 TC Product Reference Guide Index-4...
  • Page 51 We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 738-3318, or mail to: Symbol Technologies, Inc. One Symbol Plaza M/S B-4 Holtsville, NY 11742-1300 Attention: Technical Publications Manager IMPORTANT: If you need product support, please call the appropriate customer support number provided.
  • Page 54 TC Product Reference Guide 72-61362-01 Revision A - August 2003 Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742-1300 http://www.symbol.com/manuals...

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