Troubleshooting - Electrolux EGE6172NOK User Manual

16 www.electrolux.com
glass surface at an acute angle and
move the blade on the surface.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and a non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a cloth.
• To clean the enamelled parts, caps
and crowns, wash them with warm
soapy water and dry them carefully
before you put them back on.

8. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
Residual heat indicator
does not come on.
There is no spark when
you try to activate the
spark generator.
7.4 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and
check that the burner crown holes are
not obstructed.
7.5 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and the
pressure adjuster, if fitted.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
The zone is not hot be‐
cause it operated only for a
short time.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
Burner cap and crown are
placed incorrectly.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Check if the hob is correct‐
ly connected to the electri‐
cal supply.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Place the burner cap and
crown correctly.