HP ProLiant ML530 Quickspecs page 33

QuickSpecs
Options
response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000, Professional,
Server or Advanced Server Operating System, Technical Account Manager, Technical
Newsletter, SW activity review, proactive revision management, Upgrade impact planning, 2
System Healthcheck per year (6-3 Part Number for U.S.)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (2-5-
2 Part Number for Canada)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (6-3
Part Number for U.S.)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Novell NetWare Operating System,
Technical Account Manager, Technical Newsletter, SW activity review, Upgrade impact planning
(2-5-2 Part Number for Canada.)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Novell NetWare Operating System,
Technical Account Manager, Technical Newsletter, SW activity review, Upgrade impact planning
(6-3 Part Number for U.S.)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Novell NetWare Operating System (2-5-2 Part Number for Canada)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Novell NetWare Operating System (6-3 Part Number for U.S.)
NOTE: For more information, customer/resellers can contact http://www.compaq.com/services.
DA - 11359 Worldwide — Version 48 — September 24, 2004
HP ProLiant ML530 Generation 2 (G2)
FM-M29E3-36
239950-002
FM-N09E3-36
239988-002
FM-N29E3-36
239990-002
Page 33