Troubleshooting - QMAXZ Lighting QM Series User Manual

12. TROUBLESHOOTING

Problem
The fixture is not doing anything
and looks completely dead
Fixture is powered up and
performs reset functions but
does not respond on DMX input
Fixture is responding on DMX
input but makes uncontrolled
moves or function changes
Fixture has no light output
After start-up the lamp goes off
or goes off and on with intervals
QM series manual v3.06
Possible cause
There is no power to the fixture
Power input fuse is blown
Secondary fuses on the main PCB
board are blown,
The controller is not or not well
connected
The connection cables are broken or not
wired in the proper way.
Poor data quality from controller
Bad data link connection
DMX link not terminated with 120 Ohm
termination plug.
Both 3 and 5 pin connectors are used
on one of the fixtures.
A fixture has a malfunctioning DMX data
board.
The fixture is not on the correct DMX
start address.
The fixtures and controller data rates do
not match.
The mains power supply does not
match the fixture requirements.
Lamp is missing or defective.
Lamp or fixture is to hot for restrike.
Shutter is in blackout mode.
Fixture lamp is to hot
The mains power supply does not
match the fixture requirements.
Lamp has reached the end of his
lifetime cycle.
- 39 -
Solution
Check the mains power supply and power-plug
connections
Replace the external main fuse (10A), located in
the mains connector on the power panel.
Replace the one of the PCB board fuses (5/10A),
located in on the main PCB board inside the fixture.
Check the controller connection
Check the connection cables for damage or false
wiring, see chapter 6
Check controller data quality with a DMX tester,
also check the data link connection, and check
cables for correct connection or damage, see if one
of the fixtures in the link is causing the problem
(bad DMX data board).
Check DMX cables for proper connection, correct
wiring, and repair cables if damaged.
Insert DMX terminator in the last fixture of the link.
Use only 3 or 5 pin DMX connectors and not both
at the same time.
Try if the problem still occurs when taking the
fixture with the probable defective DMX data board
out of the link.
Contact your dealer for replacing the DMX data
board.
Check the fixtures DMX start address.
Make sure the DMX rates of the controller matches
the DMX specs. of the fixture.
Check if the mains power supply is matching the
fixture requirements, if not disconnect the fixture
and make sure the mains supply is changed in the
fixtures required supply before connecting again.
Disconnect the mains power supply and replace the
lamp (see chapter 5).
Let the fixture cool down and try again.
Clean fans and air vents.
Try an other temp mode ( see menu)
Take shutter from blackout mode or perform a
reset.
Let the fixture cool down and try again.
Clean fans and air vents.
Try an other temp mode ( see menu)
Check if the mains power supply is matching the
fixture requirements, if not disconnect the fixture
and make sure the mains supply is changed in the
fixtures required supply before connecting again.
Disconnect the mains power supply and replace the
lamp (see chapter 5).
©QMAXZ 2009