Chapter 5 Troubleshooting; No Picture - Eizo FlexScan EV2730Q-BK User Manual

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Chapter 5 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local EIZO representative.

5-1. No picture

Problem
1. No picture
• Power indicator does not light.
• Power indicator is lighting white.
• Power indicator is lighting orange.
• Power indicator is flashing orange.
2. The message below appears.
• The message shows that the input signal is
out of the specified frequency range.
Example:
28
Chapter 5 Troubleshooting
Possible cause and remedy
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Press
.
• Turn off the main power, and then turn it on again a few
minutes later.
• Increase "Brightness", "Contrast", or "Gain" in the Setting
menu (see
"To perform advanced adjustments" (page
13)).
• Switch the input signal with
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• When the EcoView Sense function is "On", the monitor
may have shifted to the power saving mode. Come near
to the monitor. If the screen is not displayed, move the
mouse or press any key on the keyboard.
• The device that is connected using DisplayPort has a
problem. Solve the problem, turn off the monitor, and then
turn it on again. Refer to the User's Manual of the output
device for further details.
This message appears when the signal is not input correctly
even when the monitor functions properly.
• Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor
(see
"2-1. Compatible Resolutions" (page
• Reboot the PC.
• Select an appropriate setting using the graphics board's
utility. Refer to the User's Manual of the graphics board
for details.
.
11)).

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