Warranty And Support - Philips SONICARE 9900 Prestige Manual

24
English
Problem
My Philips Sonicare
toothbrush vibration is
less powerful than
before.
My Philips Sonicare
toothbrush is missing
parts.
Recycling

Warranty and support

Possible Cause
The adaptive
intensity function has
been activated, the
pressure sensor has
been activated (see
'Pressure Sensor
Feedback'), or the
intensity was
accidentally changed.
The missing parts are
not included with the
model you
purchased.
- This symbol means that electrical products and
batteries shall not be disposed of with normal
household waste.
- Follow your country's rules for the separate
collection of electrical products and batteries.
Removal of built-in rechargeable battery
The built-in rechargeable battery must be removed by
a qualified professional when the product is
discarded. Instructions for removal of built-in
rechargeable batteries can be found on
www.philips.com/support.
If you need information or support, please visit
www.philips.com/support or read the international
warranty leaflet.
Solution
Turn off the adaptive
intensity and/or the
pressure sensor function
(see 'Activating or
deactivating features'),
and/or raise the
intensity level by
pressing the intensity
indicator light to the
desired level (see
'Intensity settings').
The accessories and the
number of brush head
attachments are
dependent on the
model number you have
purchased. You can find
the HX model number at
the bottom of your
handle to identify what
comes with your handle.