JVC KD-X38MBS Instruction Manual page 39

Troubleshooting
Symptom Remedy
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 4)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both the
be made. unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 15)
Echo or noise is • Adjust the microphone unit's position. (Page 15)
heard during a phone • Check the [ECHO CANCEL] setting. (Page 17)
conversation.
Phone sound quality • Reduce the distance between the unit and the Bluetooth
is poor. device.
• Move the car to a place where you can get a better signal
reception.
Phone call sound cannot Press
be heard from the car and private talk mode. (Page 17)
speakers.
Voice calling method is • Use voice calling method in a more quiet environment.
not successful. • Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is used.
Sound is being • Reduce the distance between the unit and the Bluetooth
interrupted or skipped audio player.
during playback of a • Turn off, then turn on the unit and try to connect again.
Bluetooth audio player. • Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
during a call to switch between hands-free
Symptom Remedy
"PLEASE WAIT" The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY" There is no registered device connected/found via
Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check if
the device supports the function you have tried.
"NO INFO"/"NO DATA" Bluetooth device cannot get the contact information.
"H/W ERROR" Reset the unit and try the operation again. If "H/W ERROR"
appears again, consult your nearest service center.
"SWITCHING NG" The connected phones might not support phone switching
feature.
The Bluetooth connection Delete the unused registered Bluetooth device from the
unit. (Page 19)
between the Bluetooth
device and the unit is
unstable.
If you have any troubles, try the following:
1 Check TROUBLESHOOTING
2
Reset the unit (page 4)
3
Contact (USA only)
Call: 1-800-252-5722 ( or ) visit: <https://www.jvc.com>
33
ENGLISH