Maintenance And Care; Troubleshooting; Before Returning For Repairs - Schumacher BE01255 Owner's Manual

6.

MAINTENANCE AND CARE

6.1 Clean the clips and the case each time you are finished using it.
6.2 Recharge the unit once a month when not in use.
6.3 Store clips on their support posts, to ensure they do not come into contact with any metallic surface.
6.4 Never completely discharge the internal battery.
7.

TROUBLESHOOTING

PROBLEM
The portable power won't
jump start my car.
The portable power won't
power my 12V device.
The battery in the portable
power won't hold a charge.
The compressor shuts off.
The portable power's alarm
is on.
The converter is on, but the
display only shows err.
8.

BEFORE RETURNING FOR REPAIRS

For information about troubleshooting, contact customer service for assistance:
services@schumacherelectric.com | www.batterychargers.com | or call 1-800-621-5485
For REPAIR OR RETURN, contact Customer Service at 1-800-621-5485. DO NOT SHIP UNIT until
you receive a RETURN MERCHANDISE AUTHORIZATION (RMA) number from Customer Service
at Schumacher Electric Corporation.
POSSIBLE CAUSE
Clamps are not making a good
connection to the battery.
Connections are reversed.
The portable power's battery is not
charged.
The vehicle's battery is defective.
The portable power is not turned on.
The 12V device is not turned on.
The portable power's battery is not
charged.
The 12V device draws more than
20A or has a short circuit.
The battery is bad (will not accept a
charge).
The compressor is overheated.
Connections are reversed.
The jump starter battery is not fully
charged.
The device is drawing more than 200W
or has a short circuit.
• 11 •
SOLUTION
Check for poor connection to battery
and frame. Make sure connection
points are clean.
Disconnect the portable power and
reverse the clamps.
Press the Battery Status button on the
front of the unit. The LEDs will indicate
the status of charge.
Have the battery checked.
Turn the portable power ON/OFF
switch to the ON position.
Turn on the 12V device.
Check the battery charge status by
pressing the Battery Status button.
Disconnect the 12V device. The
internal 20A fuse needs replacement
by a qualified service person.
Have the battery checked.
Allow to cool for a few minutes, then
try again.
Disconnect the jump starter and
reverse the clamps.
Recharge the unit.
Use only devices that draw less than
1.7 amps of AC current.