Page 1: Service Handbook
Service Handbook HP V ISUALIZE J Class Workstations Edition 3 HP Part No. A4978-90049 Printed in USA January 2000 Edition E0100...
Page 2 AND FITNESS FOR A PARTICULAR PURPOSE. 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.
Page 3 9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 4: Printing History
The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.) HP Part Number Printing Date A4978-90039...
Page 5: Table Of Contents
Contents 1. Product Information Chapter Overview ......... . .14 Product Description .
Page 6 Contents I/O Cards ..........42 Monitor-Type Selection .
Page 7 Contents FRU Removal and Replacement ....... .88 Electrostatic Discharge (ESD) Precautions .....88 Prerequisite Steps for All Removal and Replacement Procedures .
Page 8 Contents Displaying and Setting the Monitor Type..... . . 161 The Monitor Command........161 Displaying the Current Monitor Conﬁguration.
Page 9 Contents A. Speciﬁcations Environmental Speciﬁcations ....... . .178 Altitude ..........178 DC Magnetic Field Interference .
Page 10 Contents C. SCSI Connections Appendix Overview ........190 SCSI Bus Differences .
Page 11 Tables Table •. Net Weights for the J5xxx and J7xxx Workstations ..... . . 14 Table 1-5.. CD ROM Drive Features......... . . 21 Table 1-8..
Page 12 Tables...
Page 13 Figure 3-3.. Bootable Device Troubleshooting Flowchart ......49 Figure 3-4.. HP-UX Troubleshooting Flowchart ....... . . 50 Figure 4-1..
Page 14 Figures Figure 4-17.. DIMM Extractor Handles ........106 Figure 4-18..
Page 15 Figures Figure 4-56.. Removing the Fan/Speaker Mounting Bracket ..... . 139 Figure 4-57.. Removing the Fan from the Mounting Bracket ..... . 140 Figure 4-58..
Page 16 Figures...
Page 17 Figures...
Page 18 Figures...
Page 19: Product Information
Product Information This chapter provides general product information about the HP V J5xxx and ISUALIZE J7xxx workstations. This information is provided to help familiarize you with the main features and components of these workstations.
Page 20: Chapter Overview
• Monitors • Keyboard and Mouse • Site Preparation and Installation Product Description The HP V J5xxx and J7xxx workstations are high-performance systems capable of ISUALIZE handling the most complex problems in computational analysis, advanced 3-D design, and electronic circuit design and veriﬁcation.
Page 21: Key Features
Four 440 MHz PA-8500 microprocessors, each with 1.5 MB on-chip cache – • Operating System: Native HP-UX — 32-bit support requires HP-UX version 10.20 plus the June 1999 Workstation ACE (Additional Core Enhancements) — 64-bit support requires HP-UX version 11.0 plus ACE 9911 •...
Page 22 • I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots — Five PCI-2X slots at 5V, 33 MHz — Two PCI-4X slots at 3.3V, 66 MHz — One slot for power only • Graphics Cards Currently Supported: — HP V ISUALIZE — HP V ISUALIZE — HP V ISUALIZE —...
Page 23: Front Panel Components
Front Panel Components This section describes the components that are located on the front panel of the J5xxx and J7xxx workstations. Figure 1-1 shows the front panel components with the bezel attached. Figure 1-1. Components on the Front Panel with the Bezel Attached Bay for either one DDS-3 tape drive or ﬂoppy disk drive...
Page 24 Product Information Front Panel Components Figure 1-2. Front Panel with the Bezel Door Open The bezel on the front of the workstation can be locked with the bezel lock for security reasons. The front bezel must be removed in order to install or remove a DDS-3 tape drive, a ﬂoppy disk drive, a CD ROM drive, or the power switch/LCD assembly.
Page 25: Power Switch
Figure 1-3. Components on the Front Panel with the Bezel Removed DDS-3 tape drive or ﬂoppy drive bay Bezel hinge hole (1 of 3) Power switch System LCD Bezel hinge hole (2 of 3) Bezel hinge hole (3 of 3) The following subsections describe the components that are located on the front panel of the J5xxx and J7xxx workstations, including: •...
Page 26: System Lcd
• 9 GB LVD 10K RPM disk drive (Product Number A4997A) • 18 GB LVD 10K RPM disk drive (Product Number A4998A) NOTE The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX (Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0 ACE 9911). Chapter 1...
Page 27 CD ROM Drive (Optional) As an optional component, the J5xxx and J7xxx workstations support one CD ROM drive with an ATAPI (IDE) interface (Product Number A5001A). The CD ROM drive is a 5.25-inch, half- height form factor device which connects to the workstation via a 40-pin IDE ribbon cable, a 4-pin audio cable, and a 4-pin power cable.
Page 28 Product Information Front Panel Components DDS-3 Tape Drive (Optional) The J5xxx and J7xxx workstations support either one DDS-3 tape drive or one 3.5-inch ﬂoppy disk drive as an optional component. (Since the DDS-3 tape drive and the ﬂoppy disk drive use the same device bay, only one or the other can be installed.) The bay for the DDS-3 tape drive or ﬂoppy disk drive is located on the top, left-hand side of the front panel.
Page 29 Floppy Disk Drive (Optional) The J5xxx and J7xxx workstations support either one DDS-3 tape drive or one 3.5-inch ﬂoppy disk drive as an optional component. (Since the DDS-3 tape drive and the ﬂoppy disk drive use the same device bay, only one or the other can be installed.) The bay for the ﬂoppy disk drive or DDS-3 tape drive is located on the top, left-hand side of the front panel.
Page 30: Rear Panel Components
Product Information Rear Panel Components Rear Panel Components This section describes the various components located on the rear panel of the J5xxx and J7xxx workstations. Figure 1-9 shows the locations of these rear panel components. NOTE To maintain FCC/EMI compliance, verify that all cables are fully seated and properly fastened.
Page 31: Thumbscrews On The Rear Panel
Thumbscrews on the Rear Panel There are two T-15 thumbscrews in the upper corners of the rear panel. Loosening these two screws allows the top panel to be removed, which in turn allows the left and right side panels to be removed from the workstation. The upper-left thumbscrew engages the safety interlock switch with the workstation’s power supply.
Page 32 Parallel Connector The 25-pin HP Parallel I/O interface uses Centronics interface protocols to support peripheral devices such as printers and plotters. Consult the documentation that accompanies each parallel peripheral device for speciﬁc information concerning its use.
Page 33: Figure 1-10
SCSI Connectors There are two SCSI connectors on the rear panel: one NSE (Narrow Single-Ended) SCSI-2 connector, and one Ultra2 Wide LVD (Low Voltage Differential) SCSI connector. Use the SCSI connectors to connect external SCSI devices such as hard disk drives, optical disk drives, DDS-format tape drives, and CD ROM drives.
Page 34: Figure 1-11
Product Information Rear Panel Components Table 1-5. Audio Electrical Speciﬁcations Frequency Response Input Sensitivity/Impedance: – Line in – Microphone Maximum Output Level/Impedance: – Line out – Headphones – Speaker (internal) Output Impedance: – Line out – Headphones Power Cord Connector Plug the power cord into the power cord connector to provide AC power to the workstation.
Page 35: Miscellaneous Components On The Rear Panel
Miscellaneous Components on the Rear Panel This subsection describes the following, miscellaneous components that are also located on the rear panel of the J5xxx and J7xxx workstations: • Security tab • TOC button • I/O slots Security Tab The security tab, which is located at the top of the rear panel, can be used to lock the workstation with a padlock or similar type of lock.
Page 36: Internal Components
Product Information Internal Components Internal Components This section describes the internal components of the J5xxx and J7xxx workstations. The ﬁrst subsection describes the internal components that are located on the left side as you are facing the front of the workstation. The second subsection then describes the internal components on the right side of the workstation.
Page 37: Figure 1-13
Figure 1-13. Internal Components on the Left Side of the J7xxx J7xxx system board Four PA-RISC microprocessors with turbocoolers Sixteen memory slots System Board The system boards in the J5xxx and J7xxx contain the PA-RISC microprocessors and memory slots, as well as connectors to other components. Each system board is mounted on a tray, which has a handle.
Page 38: Internal Components On The Right Side
Product Information Internal Components DC/DC Converter Units and Air Dividers (J7xxx Only) The J7xxx has two DC/DC converter units, which provide DC/DC conversion for the workstation, and two air dividers on its left side. (The J5xxx does not require any DC/DC converter units nor the air dividers.) The DC/DC converter units and air dividers are attached to the J7xxx by metal tie-down straps.
Page 39 Product Information Internal Components Power Supply Although the power supplies in the J5xxx and J7xxx look the same, their power outputs, weight, and the number of bus bars connecting them to the system board are different. The power supply in the J5xxx supplies 830 Watts of power to the workstation, weighs approximately 14 pounds, and is connected to the system board by three gold plated bus bars over the center wall of the chassis.
Page 40: Monitors
Product Information Monitors Monitors The J5xxx and J7xxx workstations currently support the following HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 1200 color monitor (Product Number A4576A) • 18.1-inch L1800 color ﬂat panel display VGA up to 1280 1024 (Product Number D5065W) •...
Page 41: Conﬁguration
Conﬁguration This chapter provides details about setting up and changing the system conﬁguration for HP V J5xxx and J7xxx workstations. ISUALIZE...
Page 42: Chapter Overview
— Memory — I/O Cards — Monitor-Type Selection Workstation Conﬁgurations Refer to the HP Workstations Website for a complete list of supported accessories, peripherals, and operating system versions for the J5xxx and J7xxx workstations. The URL for the Website is: http://hp.unixworkstations.com Field Replaceable Unit (FRU) Conﬁgurations...
Page 43 CD ROM Drive (Optional) Conﬁguration The optional CD ROM drive connects to the ATAPI (IDE) interface in the CD ROM drive bay backplane within the J5xxx and J7xxx workstations via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interface addressing is required for the CD ROM drive.
Page 44 Figure 2-3 on the next page shows the switch settings for Data Compression Operation Mode for the DDS-3 tape drive. Figure 2-2. DDS-3 Tape Drive NSE SCSI-2 ID/Jumper Settings Bit 0 Bit 1 Bit 2 Term PWR* SCSI Connector Power Connector * Term PWR is not used in HP workstation conﬁgurations. Chapter 2...
Page 45: Memory
Figure 2-3. DDS-3 Tape Drive Settings for Data Compression Operation Mode Operation Mode Switches Compression Disabled, No Host Control Compression Disabled, Host Can Control Compression Floppy Disk Drive (Optional) Conﬁguration The optional 3.5-inch ﬂoppy disk drive requires no ID, switch, or jumper settings. Memory J5xxx Memory Conﬁguration The J5xxx workstation has eight memory slots, labeled 0 to 7.
Page 46 Conﬁguration Field Replaceable Unit (FRU) Conﬁgurations There is a label on the ﬂoor of the workstation’s interior showing the J5xxx’s memory loading order. Figure 2-4. Memory Loading Order in the J5xxx J7xxx Memory Conﬁguration The J7xxx workstation has sixteen memory slots, labeled 0A, 0B to 7A, 7B. Memory DIMMs must be installed in pairs in this workstation, and both DIMMs in each pair must be of equal size.
Page 47 Conﬁguration Field Replaceable Unit (FRU) Conﬁgurations Figure 2-5. Memory Loading Order in the J7xxx * J7xxx memory must be installed in pairs, and both DIMMs in the pair must be of equal size. Chapter 2...
Page 48: I/O Cards
PCI slots. Do not insert I/O cards that together draw more than 264 Watts, or damage to the workstation may result. NOTE If you install three HP V the HP V ISUALIZE imposed on the remaining I/O slots. Each of these graphics cards, while electrically connected to only one I/O slot, takes the physical space of two slots, and each card draws about 78 Watts.
Page 49: Monitor-Type Selection
Field Replaceable Unit (FRU) Conﬁgurations Monitor-Type Selection The J5xxx and J7xxx workstations currently support the following HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 1200 color monitor (Product Number A4576A) •...
Page 50 Conﬁguration Field Replaceable Unit (FRU) Conﬁgurations Chapter 2...
Page 51: Troubleshooting
Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in HP V J5xxx and J7xxx workstations. ISUALIZE...
Page 52: Chapter Overview
J5xxx and J7xxx workstations, you must be familiar with ISUALIZE the HP-UX operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, ISL diagnostics, and the Support Tools Manager online tests, which are described in this chapter.
Page 53 Troubleshooting Flowcharts for Troubleshooting Figure 3-1. Main Flowchart for Troubleshooting Chapter 3...
Page 54 Troubleshooting Flowcharts for Troubleshooting Figure 3-2. Console Troubleshooting Flowchart Chapter 3...
Page 55 Troubleshooting Flowcharts for Troubleshooting Figure 3-3. Bootable Device Troubleshooting Flowchart Chapter 3...
Page 56 Troubleshooting Flowcharts for Troubleshooting Figure 3-4. HP-UX Troubleshooting Flowchart Chapter 3...
Page 57: Dealing With A Boot Failure
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on the root disk has become corrupted, boot the workstation from the backup kernel (/stand/vmunix.prev) by...
Page 58: Searching For Bootable Media
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 59: Supported Boot Paths
• Execute user-entered commands to modify boot device paths and boot options in stable storage. • Run off-line diagnostic programs and utilities. • Provide automatic booting of the HP-UX operating system after power-on or reset. Chapter 3 Troubleshooting Dealing with a Boot Failure...
Page 60: Identifying Lcd-Indicated Conditions
This feature allows the workstation to provide information to the operating system about memory failures. HP-UX 10.x uses this information to map out failing memory areas and continue normal operation. You can check the Memory Page Deallocation Table (PDT) using the pdt command in the Service menu of the Boot Console Handler (refer to Chapter 5).
Page 61: Chassis Codes
Chassis Codes Table 3-1 lists all of the chassis codes for the J5xxx and J7xxx workstations. Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 1n01 SYS BD 1n02 SYS BD 1n03 SYS BD 1n04 SYS BD 1n05 SYS BD 1n06 SYS BD...
Page 62 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 1n12 SYS BD 1n13 SYS BD 1n14 SYS BD 1n15 SYS BD 1n16 SYS BD 1n17 SYS BD 1n18 SYS BD 1n19 SYS BD 1n1A SYS BD 1n1B SYS BD...
Page 63 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 1n26 SYS BD 1n27 SYS BD 1n28 SYS BD 1n29 SYS BD 1n2A SYS BD 1n2B SYS BD 1n2C SYS BD 1n30 SYS BD 1n31 SYS BD 1n32 SYS BD 1n3C SYS BD 1n3E...
Page 64 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 1nB2 SYS BD 1nBA SYS BD 1nBB SYS BD 1nBF SYS BD 1nCA SYS BD 1nCD SYS BD 1nCE SYS BD 1nCF SYS BD 1mDs SYS BD 1nEF SYS BD...
Page 65 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 2n80 SYS BD 2n90 SYS BD 2BAD SYS BD 3n00 SYS BD 3n00 SYS BD 3n00 SYS BD 3n01 SYS BD 3n01 SYS BD 3n01 SYS BD 3n02 SYS BD 3n02 SYS BD 3n02...
Page 66 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 3n07 SYS BD 3n09 SYS BD 3n1A SYS BD 3n1B SYS BD 3n1B SYS BD 3n1B SYS BD 3n1C SYS BD 3n1C SYS BD 3n1C SYS BD 3n2s SYS BD...
Page 67 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 4n01 SYS BD 4n0E SYS BD 4n20 SYS BD 4n21 SYS BD 4n22 SYS BD 4n23 SYS BD 4n24 SYS BD 4n25 SYS BD 4n26 SYS BD 4n27 SYS BD 4n28 SYS BD 4n29...
Page 68 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 4n60 SYS BD 5n00 SYS BD 5n02 SYS BD 5n04 SYS BD 5n07 SYS BD 5n08 SYS BD 5n0A SYS BD 5n0B SYS BD 5n0C SYS BD 7000 DIMM...
Page 69 SPD found an unsupported DIMM type. unsupp DIMM type SPD detected an unexpected, fatal error. SPD fatal error New HP manufactured DIMM type added add HP DIMM type to tables. New non-HP DIMM type added to tables non-HP DIMM type (use at own risk). Troubleshooting...
Page 70 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 7207 DIMM 7208 DIMM 721s DIMM 722s DIMM 723s DIMM 724s DIMM 725s DIMM 72As DIMM 72Cs DIMM 72Ds DIMM 7300 SYS BD 7301 SYS BD 7302 SYS BD 7303...
Page 71 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 7309 DIMM 730C SYS BD 730F SYS BD 7400 DIMM 740F DIMM 7500 SYS BD 7501 SYS BD 7502 SYS BD 7600 DIMM 7601 DIMM 7602 DIMM 7603 DIMM 7604 DIMM 7605...
Page 72 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 7611 DIMM 7612 DIMM 7613 DIMM 7614 DIMM 7800 SYS BD 7801 SYS BD 7802 SYS BD 7803 SYS BD 7804 SYS BD 7805 SYS BD 7806 SYS BD 7807...
Page 73 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 7846 SYS BD 7848 SYS BD 785s DIMM 786s DIMM 787s DIMM 788s DIMM 7890 DIMM 7891 DIMM 7892 SYS BD 7893 SYS BD 7900 SYS BD 7901 SYS BD 7902 SYS BD 7903...
Page 74 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 80F7 EXT IO 80F8 EXT IO 80FC EXT IO 8800 IOCARD 88r1 IOCARD 8802 IOCARD 8803 SYS BD 8804 SYS BD 881r IO BD 882 r IO BD 883r IO BD...
Page 75 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 8C07 EXT IO 8C08 SYS BD 8C09 IO BD 8C0A EXT IO 8C0B IO BD 8C0C EXT IO 8C0F IO BD 8DEC IO BD 8DEC IO BD 8E10 IO BD 8E11 IO BD 8E12...
Page 76 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code 9160 EXT IO 9C52 IO BD 9C6s EXT IO 9C6s EXT IO 9C8t EXT IO 9C8t EXT IO 9CDB IO BD 9CDB IO BD A088 IO BD A008 EXT IO...
Page 77 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code C4CD SYS BD C4CE SYS BD C4CF SYS BD C500 SYS BD C540 EXT IO C580 EXT IO C5F0 EXT IO C5F0 EXT IO C5F1 EXT IO C5F2 EXT IO C5F3 EXT IO C5F4...
Page 78 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code C68s SYS BD C740 EXT IO C780 EXT IO C7F0 EXT IO C7F1 EXT IO C7F2 EXT IO C7F3 EXT IO C7F4 EXT IO C7F8 EXT IO <blank>...
Page 79 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code CB0A SYS BD CB0B SYS BD CB0C SYS BD CB10 SYS BD CB11 SYS BD CB12 SYS BD CB13 SYS BD CB14 SYS BD CB1F SYS BD CB71 SYS BD CB72 SYS BD CB73...
Page 80 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code CBA2 IO BD CBA3 SYS BD CBA4 IO BD CBA5 IO BD CBA6 IO BD CBA7 IO BD CBB1 IO BD CBB2 IO BD CBB3 IO BD CBB4 IO BD...
Page 81 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code CBCA IO BD CBCC IO BD CBCE IO BD CBD0 IO BD CBD2 IO BD CBD4 IO BD CBD6 IO BD CBD8 IO BD CBDA IO BD CBDC IO BD CBDD IO BD CBDE...
Page 82 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code CBF0 SYS BD CBF1 SYS BD CBF2 SYS BD CBF3 SYS BD CBF4 SYS BD CBF5 SYS BD CBFA SYS BD CBFB SYS BD CBFC SYS BD CBFD SYS BD...
Page 83 Table 3-1. Chassis Codes for J5xxx and J7xxx Workstations Ostat Code CC2n SYS BD CC3n SYS BD CC4n SYS BD D000 SYS BD D004 SYS BD D005 SYS BD D006 SYS BD D007 SYS BD D01n SYS/IO D02n SYS/IO Chapter 3 Identifying LCD-Indicated Conditions Message Description...
Page 84: Running System Veriﬁcation Tests
Troubleshooting Running System Veriﬁcation Tests Running System Veriﬁcation Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allows system operation veriﬁcation. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Page 85: Running Ode-Based Diagnostics
Running ODE-Based Diagnostics The Ofﬂine Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load speciﬁed tests and interact with those tests. ODE is an ISL utility. To boot ODE: 1.
Page 86: Fan Problems
Troubleshooting Fan Problems Fan Problems A chassis code which indicates that a fan has failed (FLT D01 n ) or is running too slowly (WRN D02 n ) within a J5xxx or J7xxx workstation speciﬁes the fan number, n . Table 3-2 maps these fan numbers to the physical locations of the fans within each workstation.
Page 87: Field Replaceable Units (Frus)
Field Replaceable Units (FRUs) This chapter lists the Field Replaceable Units (FRUs) for the HP V J5xxx and ISUALIZE J7xxx workstations. This chapter then provides procedures for removing and replacing the FRUs in the workstations.
Page 88: Chapter Overview
Field Replaceable Units (FRUs) Chapter Overview Chapter Overview This chapter contains the following main sections: • Tools Required • Exchange and Nonexchange Part Numbers • FRU Removal and Replacement — Electrostatic Discharge (ESD) Precautions — Prerequisite Steps for All Removal and Replacement Procedures —...
Page 89: Tools Required
Tools Required Use the following tools to remove or replace FRUs: • Light-duty ﬂat blade screwdriver with 6-inch (150 mm) blade • #1 Posi-Drive screwdriver • T-10, T-15, and T-20 Torx drivers • Needle-nosed pliers • ESD equipment (see the “Electrostatic Discharge (ESD) Precautions” section later in this chapter for detailed information) Exchange and Nonexchange Part Numbers In this chapter we refer to exchange and nonexchange part numbers.
Page 90 Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-2. J7xxx Exchange Part Numbers Part Number Description A4978-69015 PCA J7xxx system board tray assembly A4981-69001 Power supply 1,350 W A4978-69020 PCA - I/O board A3862-69001 256 MB SDRAM DIMM A3863-69001 512 MB SDRAM DIMM A1658-69027...
Page 91 Table 4-3. J5xxx Nonexchange Part Numbers Part Number Description 0361-1315 Rivet - fan mounting 5063-4513 Speaker A4978-40011 Bracket - fan/speaker mounting A4978-62003 Assembly - expansion board retainer A4986-40007 PCI retainer clip A4978-40013 Bus bar voltage safety shield A4978-00042 Thumbscrew - power supply bus bar A4978-63009 Cable - LCD/power switch A4978-63005...
Page 92 Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-4. J7xxx Non-Exchange Part Numbers Part Number Description A4978-86007 Assembly - chassis (NOTE: Order this for all sheet metal parts, unless otherwise listed) A4978-62004 Assembly - front bezel A4978-84011 Nameplate A4978-00039 Thumbscrew - top panel A4978-62025...
Page 93 Table 4-4. J7xxx Non-Exchange Part Numbers Part Number Description A4978-63005 Cable - hard disk drives power A4978-63004 Cable - DDS-3 tape/ﬂoppy disk/CD ROM drive 5182-1857 Cable - CD ROM audio A4978-89005 Flex cable A4978-00073 Flex cable retainer A4983-60101 USB mouse, scroll wheel A4983-60111 USB mouse, 3 buttons A4983-60401...
Page 94: Fru Removal And Replacement
Field Replaceable Units (FRUs) FRU Removal and Replacement FRU Removal and Replacement The procedures in this section describe how to remove and replace J5xxx and J7xxx workstation FRUs. Observe the electrostatic discharge (ESD) precautions and the prerequisites for removing and replacing FRUs in the next two subsections, as well as any NOTEs, CAUTIONs, and WARNINGs in each FRU removal and replacement procedure.
Page 95: Prerequisite Steps For All Removal And Replacement Procedures
Prerequisite Steps for All Removal and Replacement Procedures You must complete the following steps before performing any of the FRU removal and replacement procedures in this chapter: 1. Power off the workstation (either by executing shutdown -h as root, or by simply pressing the power switch on the front panel of the workstation, which accomplishes the same thing), as well as the monitor and any attached peripheral devices.
Page 96: Exploded View Diagram
Field Replaceable Units (FRUs) FRU Removal and Replacement Exploded View Diagram Figure 4-1 shows an exploded view of the internal components (FRUs) in the J5xxx and J7xxx workstations. Note that this ﬁgure calls-out those components which are different for the J5xxx versus the J7xxx. Refer to this ﬁgure to identify the various workstation FRUs while performing the FRU removal and replacement procedures in this chapter.
Page 97: Front Bezel And Outer Panels
Front Bezel and Outer Panels This section describes how to remove and replace the J5xxx and J7xxx workstation’s front bezel, as well as the top and the two side outer panels. Note that you can perform certain operations, like removing and replacing hard disk drives, simply by opening the door on the front bezel of the workstation;...
Page 98 Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing the Front Bezel To replace the front bezel, do the following: 1. Align the three metal bezel hooks into the three bezel hinge holes along the left edge of the workstation’s front panel. Figure 4-3.
Page 99 Removing the Top Panel To remove the top panel, do the following: 1. Remove the two thumbscrews in the top left and right corners of the workstation’s rear panel. NOTE The upper-left thumbscrew has a power supply interlock. Removing this thumbscrew disengages all power outputs of the power supply, reducing the shock hazard while removing and replacing internal FRUs.
Page 100 Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the Side Panels To remove one or both of the side panels, do the following: 1. Remove the top panel, as explained in the previous procedure. 2. Remove each side panel by tipping it out and away from the workstation, as shown in Figure 4-4 on the previous page.
Page 101: Power Switch/Lcd Rom Assembly
Power Switch/LCD Assembly This section describes how to remove and replace the J5xxx and J7xxx workstation’s power switch/LCD assembly, which is located on the front panel. Removing the Power Switch/LCD Assembly To remove the power switch/LCD assembly, do the following: 1.
Page 102: Internal Storage Devices
NOTE The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX (Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0 ACE 9911). If MirrorDisk/UX is installed on the workstation, you do not need to power down the workstation nor unplug the workstation’s power cord while removing or replacing hard disk drives.
Page 103 3. Pull the metal extractor lever outward to disconnect the hard disk from the SCA hard disk interface (backplane board) on the back of the hard disk drive bay. Figure 4-7. Extractor Lever Opened 4. If you are hot-plugging the hard disk drive, wait 30 seconds for the drive to spin down. 5.
Page 104 Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing a Hard Disk Drive: NOTE If you are installing a new hard disk drive, the T-15 Torx screws for attaching the drive in the bracket are stored on the bracket rails. Also see “Hard Disk Drive Conﬁguration”...
Page 105 CD ROM Drive (Optional) This subsection describes how to remove and replace the optional CD ROM drive. Removing a CD ROM Drive: 1. Remove the front panel bezel and the top panel from the workstation. 2. In the top, right front of the workstation above the CD ROM drive bay, remove the EMI (electromagnetic interference) cover that is held in place by tabs.
Page 106: Figure 4-10
Field Replaceable Units (FRUs) FRU Removal and Replacement the next page. Figure 4-10. Filler Panel in the CD ROM Drive Bracket Filler panel 4. Insert the CD ROM drive into the bracket as shown in Figure 4-11. Secure the CD ROM drive in the bracket using four T-10 Torx screws (two on each side) driven into the holes indicated by the dashed lines in Figure 4-11.
Page 107: Figure 4-12
9. Replace the EMI cover, the top panel, and front panel bezel. 10. After rebooting, use SAM to conﬁrm that the CD ROM drive is recognized by the system. DDS-3 Tape Drive (Optional) This subsection describes how to remove and replace the optional DDS-3 tape drive. NOTE The bracket assembly and drive bay may be used for either one DDS-3 tape drive, or one ﬂoppy disk drive.
Page 108: Figure 4-13
Field Replaceable Units (FRUs) FRU Removal and Replacement 3. If you are installing a new DDS-3 tape drive into the empty DDS-3 tape/ﬂoppy disk drive bay: a. Remove the two T-15 Torx screws securing the DDS-3 tape/ﬂoppy disk drive bracket to the front panel of the workstation.
Page 109 7. Insert and tighten the two T-15 Torx screws to secure the DDS-3 tape drive to the front panel of the workstation, as shown in Figure 4-12 on page 101. 8. Replace the DDS-3/ﬂoppy disk drive EMI cover and top panel. 9.
Page 110: Figure 4-15
Field Replaceable Units (FRUs) FRU Removal and Replacement Floppy Disk Drive (Optional) This subsection describes how to remove and replace the optional ﬂoppy disk drive. NOTE The bracket assembly and drive bay may be used for either one DDS-3 tape drive, or one ﬂoppy disk drive.
Page 111: Figure 4-16
4. Insert the ﬂoppy disk drive into the bracket and secure the drive in the bracket using four of the six T-10 Torx screws (two on each side). 5. Install the smaller of the two ﬁller panels on top of the ﬂoppy disk drive as shown in Figure 4-16.
Page 112: Memory Dimms
Field Replaceable Units (FRUs) FRU Removal and Replacement Memory DIMMs The J5xxx workstation has eight slots for memory DIMMs, while the J7xxx has sixteen slots. As you face the workstation, the memory DIMM slots are located on the system board on the left side of the workstation. Removing a Memory DIMM To remove a DIMM, do the following: 1.
Page 113 5. Familiarize yourself with the order in which DIMMs must be inserted. This information is on the “Memory Installation Sequence” label on the ﬂoor of the workstation’s left side. For more details, see the conﬁguration section titled “Memory” on page 39 in Chapter 2. NOTE The J7xxx workstation requires that DIMMs are installed in pairs of equal memory size.
Page 114: Dc/Dc Converter Units And Air Dividers (J7Xxx Only)
Field Replaceable Units (FRUs) FRU Removal and Replacement DC/DC Converter Units and Air Dividers (J7xxx Only) The J7xxx workstation has two DC/DC converter units and two air dividers on its left side. (The J5xxx does not require any DC/DC converter units nor the air dividers.) The DC/DC converter units and air dividers are attached to the J7xxx by metal tie-down straps.
Page 115: Figure 4-19
Figure 4-19. Tie-down Straps and Screws T-15 Torx screws To remove the tie-downs: a. Remove the T-15 Torx screws securing the tie-downs to the rear air divider. b. Remove the T-15 Torx screws from the rear panel of the workstation. c.
Page 116: System Board Tray Assembly
Field Replaceable Units (FRUs) FRU Removal and Replacement System Board Tray Assembly The system board in the J5xxx and J7xxx workstation is mounted on a tray. The following procedures describe how to remove and replace the system board tray assembly as a complete unit.
Page 117: Figure 4-21
Figure 4-21. Arrows Indicate Where to Pull on the Ejector Handle 3. Remove the bus bar shield at the top of the workstation, as shown in Figure 4-22. Figure 4-22. Removing the Bus Bar Shield 4. Remove either the four bus bar thumbscrews on the J5xxx workstation, or the ﬁve bus bar thumbscrews on the J7xxx.
Page 118: Figure 4-24
Field Replaceable Units (FRUs) FRU Removal and Replacement 5. If you are removing the system board from a J7xxx workstation, you must also remove the front and rear air dividers and the two DC/DC converter units that are attached to the J7xxx’s system board.
Page 119: Figure 4-25
Figure 4-25. Fan Cable Connector Tabs and Rear Panel Screws T-15 Torx screws on rear panel 9. Remove the three T-15 Torx screws that secure the system board tray assembly to the rear panel of the workstation, as shown in Figure 4-25 above. CAUTION The J7xxx workstation’s system board has four turbocoolers mounted vertically to the left edge.
Page 120: Figure 4-26
Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing the System Board Tray Assembly To replace the system board tray assembly, do the following: 1. Remove the top panel and the left side panel of the workstation. 2. Fold back all fan cables and the ribbon cable for the power switch/LCD assembly to avoid interference and damage while inserting the system board tray assembly into the workstation.
Page 121: Figure 4-27
9. Secure the bus bars to the system board with either the four bus bar thumbscrews on the J5xxx workstation, or the ﬁve bus bar thumbscrews on the J7xxx. Figure 4-27 shows these thumbscrews on the J5xxx workstation. NOTE Failure to sufﬁciently tighten the bus bar thumbscrews will cause the power supply to not activate.
Page 122 Field Replaceable Units (FRUs) FRU Removal and Replacement 11.Replace the memory DIMMs in the system board by following the replacement procedures in “Memory DIMMs” on page 106. 12.If you are replacing the system board in a J7xxx workstation, you must also replace the two DC/DC converter units that are attached to the J7xxx’s system board, as well as the front and rear air dividers.
Page 123: System Board Cooling Fans
System Board Cooling Fans There are three system board cooling fans located behind the left side of the workstation’s front panel. This section describes how to remove and replace them. NOTE If the LCD displays an error message that relates to a turbocooler fan on a microprocessor mounted on the system board, you will need to replace the entire system board tray assembly.
Page 124: Figure 4-30
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-30. Removing a Fan Cable from the System Board Connector 4. Each fan is attached to the inner fan wall by four plastic rivets. Using your index ﬁnger, press on each rivet from the front side of the workstation to remove the back side of the plastic rivets from the rivet inserts, as shown in Figure 4-31.
Page 125: Figure 4-32
Replacing a System Board Cooling Fan To replace a system board cooling fan, do the following: 1. Position the fan so that the air ﬂow arrow on the fan, as shown in Figure 4-32, points toward the rear of the workstation. Figure 4-32.
Page 126 Field Replaceable Units (FRUs) FRU Removal and Replacement 4. Guide the insertion barrel into the fan fastener hole from the center of the workstation. Press the rivet pin into the barrel which is held in place by the chassis inner wall and the fan housing.
Page 127: I/O Cards
I/O Cards The J5xxx and J7xxx workstations have 64-bit slots for PCI (Peripheral Connect Interface) I/O cards. As you face the front of the workstation, the I/O slots are located on the I/O board on the right side of the workstation. There are ﬁve PCI-2X slots, two PCI-4X slots, and one slot for power only.
Page 128: Figure 4-35
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-35. Removing the PCI Retainer Clip 4. Remove the screw that secures the I/O card to the I/O slot. An example I/O slot screw for an installed I/O card is shown in Figure 4-36. Save the screw for future use (for example, to install a new I/O card or to replace the I/O slot with a ﬁller plate).
Page 129 PCI slots. Do not insert I/O cards that together draw more than 264 Watts, or damage to the workstation may result. NOTE If you install three HP V the HP V ISUALIZE imposed on the remaining I/O slots. Each of these graphics cards, while electrically connected to only one I/O slot, takes the physical space of two slots, and each card draws about 78 Watts.
Page 130 Field Replaceable Units (FRUs) FRU Removal and Replacement 5. If a ﬁller plate is installed in the I/O slot on the rear panel of the workstation, remove the screw that secures the ﬁller plate and remove the ﬁller plate. Save the screw for securing the I/O card you will install, and save the ﬁller plate for later use.
Page 131: Battery On I/O Board
Battery on I/O Board The battery in the J5xxx and J7xxx workstations is contained within the real-time clock module on the I/O board. This section describes how to remove and replace the real-time clock module containing the battery. Removing the Battery on the I/O Board To remove the battery from the I/O board, do the following: 1.
Page 132: Figure 4-38
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-38. Removing the PCI Retainer Clip 4. Locate the real-time clock module, which is designated as U49 and is between PCI slots 5 and 6 on the I/O board, as shown in Figure 4-39. NOTE To access the real-time clock module, you may need to remove some I/O cards.
Page 133 Replacing the Battery on the I/O Board To replace the battery on the I/O board, do the following: 1. Insert the real-time clock module on the I/O board between PCI slots 5 and 6, as shown in Figure 4-39 on the previous page. Note the polarity dot which is silk-screened on the component side of the circuit board;...
Page 134: Power Supply
Field Replaceable Units (FRUs) FRU Removal and Replacement Power Supply This section describes how to remove and replace the power supply in the J5xxx and J7xxx workstations. As you face the workstation, the power supply is on the right side. NOTE If the LCD displays an error message that relates to one of the power supply’s internal cooling fans, you will need to replace the entire power supply.
Page 135: Figure 4-42
4. Remove either the four bus bar thumbscrews on the J5xxx workstation, or the ﬁve bus bar thumbscrews on the J7xxx. Figure 4-42 shows these thumbscrews on the J5xxx workstation. Figure 4-42. Bus Bar Thumbscrews 5. Remove the two T-15 Torx screws that secure the power supply to the rear panel of the workstation, as shown in Figure 4-43.
Page 136: Figure 4-44
Field Replaceable Units (FRUs) FRU Removal and Replacement 6. As you face the power supply on the right side of the workstation, remove the T-15 Torx screw in the lower-left corner of the power supply, as shown in Figure 4-44. Figure 4-44.
Page 137: Figure 4-45
Figure 4-45. SCSI Cable from the SCA Hard Disk Interface SCSI cable 4. Pick up the power supply with both hands and align the power supply with the guide rails. Slide the power supply forward on the guide rails to seat it in the I/O board connectors.
Page 138: Figure 4-47
Field Replaceable Units (FRUs) FRU Removal and Replacement 7. Replace the bus bar shield by aligning the edge with the power supply edge while inserting the hooks into the slots. Rock the bus bar shield into place by pressing down towards the chassis ﬂoor.
Page 139: I/O Board
I/O Board This section describes how to remove and replace the I/O board in J5xxx and J7xxx workstations. Removing the I/O Board To remove the I/O board, do the following: 1. Remove the top panel and the right side panel from the workstation. 2.
Page 140: Figure 4-50
Field Replaceable Units (FRUs) FRU Removal and Replacement CAUTION Do not pull on the center of the ﬂex cable’s ejector handle, as this may bend or break the ejector handle. Only pull on the two outer corners of the ejector handle, as indicated by the arrows on the ﬂex cable.
Page 141: Figure 4-51
Figure 4-51. Screws for the I/O Board on the Rear Panel T-15 Torx screws 8. Slide the I/O board to the left, which disengages the ten keyhole standoffs holding the I/O board to the center wall of the chassis. 9. Pull the I/O board straight out until it clears the keyhole standoffs, and then lift it out of the chassis.
Page 142: Sca Hard Disk Interface
Field Replaceable Units (FRUs) FRU Removal and Replacement SCA Hard Disk Interface This section describes how to remove and replace the SCA (Single Connector Attach) hard disk interface (also known as the backplane board), which is mounted on the back of the hard disk drive bays in the J5xxx and J7xxx workstations.
Page 143 6. Remove the four screws from the SCA hard disk interface, as shown in Figure 4-52 on the previous page. 7. Raise the SCA hard disk interface straight up and pull outward to relieve it from the internal chassis hooks. Replacing the SCA Hard Disk Interface To replace the SCA hard disk interface, do the following: 1.
Page 144: I/O Cooling Fan
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Cooling Fan This section describes how to remove and replace the I/O cooling fan, which is located in the fan/speaker mounting bracket in the bottom of the front, right side of the workstation. Removing the I/O Cooling Fan To remove the I/O cooling fan, do the following: 1.
Page 145: Figure 4-55
6. Pull on the fan/speaker mounting bracket tab that is closest to the internal chassis wall, as shown in Figure 4-55. Figure 4-55. Loosening the Fan/Speaker Mounting Bracket 7. Rotate and tilt the mounting bracket to remove it from the chassis, as shown in Figure 4-56.
Page 146: Figure 4-57
Field Replaceable Units (FRUs) FRU Removal and Replacement 9. Simultaneously push both tabs outward with your thumbs while using your index ﬁngers to lift the fan out of the mounting bracket, as shown in Figure 4-57. Figure 4-57. Removing the Fan from the Mounting Bracket 10.Carefully guide the fan cable out of the bracket.
Page 147: Figure 4-59
4. Align the mounting bracket to snap in place over the mounting bracket’s housing posts. Slide the mounting bracket along the chassis ﬂoor until it snaps into place. Take care not to pinch the cables to the inner chassis wall. Figure 4-59 shows the fan/speaker mounting bracket correctly installed.
Page 148: Speaker
Field Replaceable Units (FRUs) FRU Removal and Replacement Speaker This section describes how to remove and replace the speaker, which is located in the fan/speaker mounting bracket in the bottom of the front, right side of the workstation. Removing the Speaker To remove the speaker, do the following: 1.
Page 149: Figure 4-62
6. Pull on the fan/speaker mounting bracket tab that is closest to the internal chassis wall, as shown in Figure 4-62. Figure 4-62. Loosening the Fan/Speaker Mounting Bracket 7. Rotate and tilt the mounting bracket to remove it from the chassis, as shown in Figure 4-63.
Page 150: Figure 4-64
Field Replaceable Units (FRUs) FRU Removal and Replacement 9. Slide the speaker out of the guides in the fan/speaker mounting bracket, as shown in Figure 4-64. Figure 4-64. Removing the Speaker from the Mounting Bracket Replacing the Speaker To replace the speaker, do the following: 1.
Page 151: Figure 4-66
3. Align the mounting bracket to snap in place over the mounting bracket’s housing posts. Slide the mounting bracket along the chassis ﬂoor until it snaps into place. Take care not to pinch the cables to the inner chassis wall. Figure 4-66 shows the fan/speaker mounting bracket correctly installed.
Page 152 Field Replaceable Units (FRUs) FRU Removal and Replacement Chapter 4...
Page 153: Boot Console Handler
Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in HP V J5xxx and J7xxx workstations. ISUALIZE...
Page 154: Chapter Overview
Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler Features • Accessing the Boot Console Handler • Boot Console Menus • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation •...
Page 155: Boot Console Handler Features
Boot Console Handler Features There are times when you want to interact directly with the hardware of the J5xxx or J7xxx workstation before it boots the operating system. These workstations provide a menu-driven Boot Console Handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Page 156: Accessing The Boot Console Handler
2. Press the power switch on the front panel of the workstation to power it off. NOTE There is no need to manually shut down the HP-UX operating system on the workstation before powering it off. When you press the power switch, the workstation automatically shuts down the operating system before terminating the power.
Page 157: Boot Console Menus
Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of each command is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or ? and the menu or command for which you want help.
Page 158 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command ------- AUto [BOot|SEArch] [ON|OFF] BootID [<proc> [<boot ID>]] BootINfo BootTimer [0 - 200] CPUconfig [<proc> [ON|OFF]] DEfault FastBoot [ON|OFF] LanConfig [<config_type>] MOnitor [LIST|[<path> <type>]] PAth [PRI|ALT|CON|KEY [<path>]] Display or modify a path PreviousPower [ON|OFF] SEArch [DIsplay|[[IPL][<path>]] Search for boot devices SECure [ON|OFF]...
Page 159 ------ Information Menu ------------------------------- Command ------- BootINfo CAche ChipRevisions COprocessor FwrVersion LanAddress MEmory PRocessor SysConfig WArnings BOot [PRI|ALT|<path>] DIsplay HElp [<menu>|<command>] Display help for menu or command RESET MAin ------ Information Menu: Enter command > Chapter 5 Description ----------- Display all system information Display boot-related information Display cache information Display revisions of VLSI and firmware...
Page 160 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command ------- ChassisCodes [<proc>|ON|OFF] CLEARPIM EepromRead [<addr> [<len>]] MemRead <addr>[<len>] [<type>] PCIDelay [<value>] PDT [CLEAR] PIM [<proc>] [HPMC|LPMC|TOC] ScRoll [ON|OFF] BOot [PRI|ALT|<path>] DIsplay HElp [<menu>|<command>] RESET MAin ----- Service Menu: Enter command > Description ----------- Display/enable/disable chassis codes...
Page 161: Booting The Workstation
Booting the Workstation You usually start a workstation by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the workstation from an operating sytem that is stored on a device that is different from the usual boot device.
Page 162 ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. If you do not want to interact with ISL, you must enter no (N).
Page 163: Searching For Bootable Media
Searching for Bootable Media To list all devices that contain bootable media, follow the directions in “Accessing the Boot Console Handler” on page 150, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 164: Resetting The Workstation
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the workstation to its predeﬁned values, follow the directions in “Accessing the Boot Console Handler” on page 150, and then type the following at the prompt to access the Conﬁguration Menu: Main Menu: Enter command >...
Page 165: Displaying And Setting Paths
Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of a workstation. The path command sets the system paths shown in Table 5-1. The path command sets and displays the hardware address of a speciﬁed device attached to the I/O bus of the workstation.
Page 166 Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in “Accessing the Boot Console Handler” on page 150, and then type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where path_type is one of the path types listed in Table 5-1 and path is the speciﬁcation of the path in Mnemonic Style Notation (as described in Table 5-2).
Page 167: Displaying And Setting The Monitor Type
See “Setting the Monitor Type” on page 162 for a list of types. For example, an HP V graphics card (Product Number A4977A) installed in option slot 7 would be graphics(7).
Page 168: Displaying The Current Monitor Conﬁguration
1600x1200 monitor that uses a frequency of 75 Hz. Setting the Monitor Type NOTE The HP V ISUALIZE supported graphics cards for the J5xxx and J7xxx workstations) disagree about monitor type 1 (72 Hz versus 75 Hz). Only one of these card families works unless the workstation has a multisync monitor.
Page 169 MONITOR INFORMATION Path Slot Head Type ---- ---- ---- ---- GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) GRAPHICS(7) Configuration Menu: Enter command > To set the monitor type for GRAPHICS(7) to monitor type 8, type the following: Configuration Menu: Enter command >...
Page 170: Setting The Monitor Type At Power On
Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace a workstation’s monitor with a different monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank.
Page 171: Troubleshooting Monitor Problems
4. Power on the workstation. The system will now display the console to the terminal connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP Part Number F1044-80002) to connect an HP OmniBook serial port to the workstation.
Page 172: Displaying The Current Memory Conﬁguration
Boot Console Handler Displaying the Current Memory Conﬁguration Displaying the Current Memory Conﬁguration The following sample screen output uses the memory command to show a memory conﬁguration table with properly-installed and conﬁgured memory. To display the current memory conﬁguration for a workstation, ﬁrst follow the directions in “Accessing the Boot Console Handler”...
Page 173: Displaying The Status Of The I/O Slots
Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following: Information Menu: Enter command >...
Page 174: Setting The Auto Boot And Auto Search Flags
Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search ﬂags are variables stored in the system’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these ﬂags to new values, the change takes effect the next time you reboot the workstation.
Page 175: Displaying And Setting The Security Mode
Displaying and Setting the Security Mode The secure ﬂag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this ﬂag to a new value, the change takes effect the next time you reboot the workstation. When the secure ﬂag is set to on, auto boot and auto search are enabled and cannot be stopped.
Page 176: Displaying And Setting Fastboot Mode
Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor selftests during its power-on selftests. This enables the workstation to complete its boot process quicker.
Page 177: Displaying The Lan Station Address
Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know the LAN station address in order to add the workstation to the cluster.
Page 178: Displaying System Information
Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, ﬂag settings, and the boot and console paths. To display system information, from the Information Menu type the following: Information Menu: Enter command >...
Page 179: Isl Environment
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on the root disk has become corrupted, and you wish to boot the workstation from the backup kernel (/stand/vmunix.prev), type the following at the ISL>...
Page 180: Isl User Commands
The entry for the keyboard and mouse devices begins at byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot ﬁle. • support - boots the Support Tape from the boot device.
Page 181: Block Diagram
Block Diagram This chapter contains the system block diagram for the J5xxx/J7xxx workstations.
Page 182 Block Diagram Figure 6-1. Block Diagram of the J5xxx/J7xxx Workstations Chapter 6...
Page 183: Speciﬁcations
Speciﬁcations This appendix lists the environmental and electrical speciﬁcations for the HP V ISUALIZE J5xxx and J7xxx workstations.
Page 184: Environmental Speciﬁcations
Speciﬁcations Environmental Speciﬁcations Environmental Speciﬁcations Altitude Operating: 0–10,000 ft (0–3,000 m) @ 0 to +45˚ C Non-operating: 15,000 ft (0–4,500 m) @ –40 to +70˚ C DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 milli Gauss @ 7 feet Electromagnetic Interference (EMI) Emissions: FCC Class B CISPR B...
Page 185: Shock
Shock Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms, 1/2 sine, normal axis Vibration Operating random: 0.21 G Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.09 G Electrical Speciﬁcations Input Power •...
Page 186 Speciﬁcations Electrical Speciﬁcations Appendix A...
Page 187: Regulatory And Safety Information
Regulatory and Safety Information This appendix lists the regulatory requirements, as well as the regulatory and safety statements, for the HP V J5xxx and J7xxx workstations. ISUALIZE...
Page 188: Regulatory Requirements
Regulatory and Safety Information Regulatory Requirements Regulatory Requirements This section lists the regulatory requirements met by the J5xxx and J7xxx workstations. Product Safety Canada cUL listing to CSA 22.2 No. 950 Europe EN 60950 (with Nordic deviations), TUV GS Mark Low Voltage Directive 73/23/EEC and 93/68/EEC ISE (Eastern CB Report to IEC 950=+A1+A2+A3+A4...
Page 189: Declaration Of Conformity
Regulatory and Safety Information Regulatory and Safety Statements Declaration of Conformity Appendix B...
Page 190: Emissions Regulations
• Ask the dealer or an experienced radio/television technician for help. Hewlett-Packard’s system certiﬁcation tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
Page 191: Figure 1
Special Video Conﬁguration Statement The following statement applies only to those applications which include a cable connected to the S-Video connector on the A248A card. No modiﬁcation to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.
Page 192: Acoustics
Regulatory and Safety Statements Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party non-compliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
Page 193: Warnings
Regulatory and Safety Information Regulatory and Safety Statements Warnings WARNING: Removing the device cover may expose sharp edges in the equipment chassis. To avoid injury, use care when installing customer add-on devices. WARNUNG: Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren des Gerätes frei. Um Verietzungen zu vermeiden, seien Sie vorsichtig beim Einbau von zusätzlichen Bauteilen, die vom Kunden selber eingebaut werden können.
Page 194 Regulatory and Safety Information Regulatory and Safety Statements Appendix B...
Page 195: Scsi Connections
SCSI Connections This appendix provides information about connecting SCSI (Small Computer System Interface) devices to an HP V J5xxx or J7xxx workstation. ISUALIZE...
Page 196: Appendix Overview
SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI Ports NOTE When attaching external SCSI devices, be sure to terminate the last device on each external SCSI bus.
Page 197: Scsi Bus Differences
Table C-1. SCSI Bus Differences SCSI Type Transfer Rate Up to 20 MB/sec Up to 80 MB/sec Address 7 is reserved for host controller use on all buses. This information is speciﬁc to the HP V Appendix C Maximum Data Bus Maximum Width...
Page 198: Scsi Restrictions
7 is reserved by the system. Cables Only SCSI cables approved by HP can be used to connect a J5xxx or J7xxx workstation to SCSI devices. HP offers the following SCSI cables for NSE SCSI devices: • 1.0 meter (3.281 feet) cable (HP Product Number C2908A) •...
Page 199: Terminators
ﬁt on an NSE connector only. The LVD terminator has 68 pins and will ﬁt on an LVD connector only. The following SCSI terminators are shipped with the J5xxx and J7xxx workstation: • 50-pin NSE terminator (HP Product Number A1658-63012) • 68-pin LVD terminator (HP Product Number A4986-63008) NOTE It is necessary to put a terminator on unused SCSI connectors on the rear panel of the workstation.
Page 200: Scsi Bus Length Constraints
SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the NSE and LVD SCSI buses. NSE SCSI Bus Length The maximum cable length for an NSE SCSI bus is 3 meters. The J5xxx and J7xxx workstation use a negligible amount of this maximum cable length.
Page 201: Assigning Scsi Device Ids
Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press [Enter]: /usr/sbin/ioscan -f After a few moments, the ioscan utility lists all of the I/O devices it could ﬁnd.
Page 202: Assigning Nse Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs 10/0/15/0.7.0 ext_bus 10/0/15/1 SCSI Dual Port target 10/0/15/1.6 disk 10/0/15/1.6.0 ST39102LC target 10/0/15/1.7 10/0/15/1.7.0 10/1 - ROPEtoPCI 10/2 - ROPEtoPCI 10/4 - ROPEtoPCI 10/6 - ROPEtoPCI processor processor Assigning NSE SCSI Device IDs You can determine which NSE SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command.
Page 203: Assigning Lvd Scsi Device Ids
Assigning LVD SCSI Device IDs You can determine which LVD SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command discussed previously. The entry 10/0/15/1 is the built-in LVD SCSI bus. For devices connected to the built-in LVD SCSI bus, such as disks, the number between the two decimals and after the third “/”...
Page 204: Connecting To The Scsi Ports
SCSI Connections Connecting to the SCSI Ports Connecting to the SCSI Ports This section describes how to connect to the workstation’s NSE and LVD SCSI ports. The J5xxx and J7xxx workstation contains two SCSI connectors: • Narrow Single-Ended SCSI-2 (NSE SCSI) connector •...
Page 205: Related Documentation
Related Documentation This appendix lists the part numbers and titles of documents related to the HP V ISUALIZE J5xxx and J7xxx workstations.
Page 206: Site Preparation Guide
Related Documentation Site Preparation Guide • A4978-90220 HP V – ISUALIZE Owner’s Guide • A5991-90000 HP V – ISUALIZE J5xxx/J7xxx Site Preparation Guide J Class Owner’s Guide Appendix D...
Page 207 Index Air dividers in J7xxx description of FRU removal/replacement all command in Boot Console Handler Audio connectors electrical speciﬁcations auto boot and auto search commands in Boot Console Handler Backplane board description of FRU removal/replacement Battery on system board, FRU removal/replacement Bezel lock, front panel Bezel, front panel...
Page 208 Index Connectors on rear panel audio list of parallel power cord RS-232C serial SCSI Console troubleshooting ﬂowchart Console, changing to external terminal CPUs DC/DC converter units in J7xxx description of FRU removal/replacement DDS-3 tape drive carrier conﬁguration Data Compression Operation Mode settings description of ﬁller panel...
Page 209 FRU removal/replacement hot-plugging models supported SCSI IDs pre-set Hard disk interface, SCA description of FRU removal/replacement Hot-plugging hard disk drives HP CDE graphical user interface HP Workstations Website HP-UX troubleshooting ﬂowchart versions supported Index I/O board description of...
Page 210 Index differences in internal components electrical speciﬁcations environmental speciﬁcations ESD precautions exploded view diagram fan problems features ﬂoppy disk drive ﬂoppy disk drive conﬁguration ﬂowcharts for troubleshooting front panel bezel front panel components FRUs graphics cards supported hard disk drive conﬁguration hard disk drives I/O board I/O card conﬁguration...
Page 211 Nonexchange part numbers for FRUs NSE SCSI-2 bus lengths bus speciﬁcations connecting to the port connector device IDs ODE-based diagnostics Operating system, HP-UX troubleshooting ﬂowchart versions supported Index Ostat code meanings Owner’s guide for J5xxx/J7xxx Panels, FRU removal/replacement front bezel...
Page 212 Index hard disk drives I/O board I/O cards I/O cooling fan internal storage devices memory DIMMs power supply power switch real-time clock module SCA hard disk interface side panels speaker system board cooling fans system board tray assembly top panel Requirements for J5xxx/J7xxx electrical environmental...
Page 213 Support Tools Manager system veriﬁcation tests Turbocoolers, microprocessor Ultra2 Wide LVD SCSI bus lengths bus speciﬁcations connecting to the port connector device IDs connectors keyboard supported mouse supported User interface Website, HP Workstations Weight of workstation, net Workstation conﬁgurations Index...
Page 214 Index Index...

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HP Visualize J5000 Supplementary Manual

Table of Contents

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1 Product Information

2 Conﬁguration

3 Troubleshooting

4 Field Replaceable Units (Frus)

5 Boot Console Handler

6 Block Diagram

Speciﬁcations

Regulatory and Safety Information

SCSI Connections

Appendix Overview

Related Documentation

Quick Links

Service Handbook

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Troubleshooting

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