Solving Internet Access Problems - HP rp5000 Network Manual

Internet Communications

Solving Internet Access Problems

Solving Internet Access Problems
Problem
Unable to connect to the
Internet.
2–4
4. To change the settings:
a. Click the Settings button. Type your password and click OK.
b. Click a category in the list, then drag the slider to set the
limits you want to use. Repeat this process for each category
you want to limit.
5. To disable Content Advisor:
a. Click the Disable button. Type your password and click OK.
b. A dialog box will inform you that Content Advisor has been
turned off. Click OK.
If you encounter Internet access problems, consult the ISP or refer to
the common causes and solutions listed in the following table.
Cause
Internet Service
Provider (ISP) account is
not set up properly.
Modem is not set up
properly.
Web browser is not set
up properly.
Cable/DSL modem is
not plugged in.
Cable/DSL service is
not available or has
been interrupted due to
bad weather.
www.hp.com
Solution
Verify Internet settings or contact the
ISP for assistance.
Reconnect the modem. Verify the
connections are correct using the
quick setup documentation.
Verify that the Web browser is
installed and set up to work with the
ISP.
Plug in cable/DSL modem. You
should see a "power" LED light on
the front of the cable/DSL modem.
Try connecting to the Internet at a
later time or contact your ISP. (If the
cable/DSL service is connected, the
"cable" LED light on the front of the
cable/DSL modem will be on.)
Network & Internet Communications Guide