HP ProLiant xw25p Manual
Blade workstations and options global limited warranty and technical support
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Also See for ProLiant xw25p:
- User manual (118 pages) ,
- Troubleshooting manual (152 pages) ,
- User manual (58 pages)
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Summary of Contents for HP ProLiant xw25p
- Page 1 HP ProLiant xw Series Blade Workstations and Options Global Limited Warranty and Technical Support 390381-001 May 6, 2005 Global Limited Warranty and Technical Support May 6, 2005 390381-001...
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Page 2: Hardware Limited Warranty
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. This Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty. -
Page 3: Exclusive Remedy
HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) by loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country or region. - Page 4 EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.
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Page 5: Limited Warranty Period
The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. - Page 6 Unless otherwise noted, all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to provide support or remote diagnostics. Next business day warranty service is based on commercially-reasonable effort.
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Page 7: Types Of Warranty Service
(a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in an environment which poses a potential health or safety hazard to HP employees or subcontractors; (c) subject to its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of all facilities, information and systems determined necessary by HP to provide timely support;... - Page 8 HP will ship a replacement product directly to you. On receiving the replacement unit you will be required to return the defective unit back to HP, in the packaging that arrives with the replacement unit, within a defined period of time, normally fifteen (15) days.
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Page 9: Software Technical Support
HP Hardware Product in which the HP Option is being installed, whichever period is the longer, but not to exceed three (3) years from the date you purchased the HP option. The HP Option Limited Warranty Period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery receipt, showing the date of purchase of the HP Option, is your warranty start date. - Page 10 HP ProLiant products and options: • For online support resources, refer to www.hp.com, then select Support and Drivers. Enter a product name or select a product category. On the product technical support page, you can find information about your product and select from a variety of self-help resouces.