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General problem
I can't turn on my
computer at all.
Make sure that the power cord and all cables
are securely plugged into the computer.
Make sure that the power cord is plugged into
a grounded, three-prong outlet. Check to see
whether the outlet works by plugging another
item (such as a lamp) into the outlet.
Check cables for damage and replace any
bad ones.
If there is no response, press the computer's
power button again.
Check to see whether the keyboard lights flash
when you turn on the computer. The light next
to the 3.5" disk drive should flash.
You should hear the hard disk spin or the
diskette drive make a noise.
You should hear one beep; one beep indicates
that your computer is operating properly.
Make sure your display is plugged in,
connected to your computer, and turned on.
Follow any instructions that appear on the
screen.
General problem
My computer (or part
of it) doesn't seem to be working.
If the system is "frozen" (no response to mouse or
keyboard actions), you may have had too many
application windows open at one time. Avoid this
overload in the future by closing applications
when you don't need them. For now, reset the
system (see below).
Also, a voltage spike, power outage, or brownout
may have occurred. Symptoms of voltage spikes
include a flickering video display, unexpected
Chapter 5
43
Troubleshooting
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