HP Pavilion 364 Quick Start Manual page 105

Problem Solution
The keyboard Print
button doesn't work.
I cannot remove a CD
or DVD disc.
My keyboard doesn't
work, even though the
computer and monitor
seem to work.
The AOL program
comes up even though
I'm not using it.
Some programs do not recognize the Print button.
You cannot remove a CD or DVD disc after you have turned off the computer. Turn on
the computer and press the Eject button to extend the tray.
If the PC beeps repeatedly or if nothing happens when you press keys, it's possible
that the keyboard is connected improperly.
PS/2 keyboards only: Check that the cable connector pins are straight. Make
sure the keyboard is connected to the keyboard port, not to the mouse port. If you
need to reconnect these two cables, turn the computer off, reconnect the cables, and
then turn the computer back on.
Try restarting the computer (click Start, select Turn Off Computer, and click
Restart). If that doesn't work, press and hold the computer On button until the
computer turns off (approximately five seconds). Then turn the computer back on.
If AOL opens when you are using another Internet Service Provider (ISP), the PC is still
trying to use AOL for Internet access and you may want to remove the AOL program.
To uninstall AOL:
1 Click Start on the taskbar.
2 Click Control Panel.
3 Double-click Add or Remove Programs.
4 Select America Online, click Change/Remove, and then click Yes when the
confirmation window opens.
Note: Removing the AOL program will not cancel your account with AOL.
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Quick Start Guide