Troubleshooting; Important Service Repair Information - HP Compaq t1010 Overview

Installing a wl110 wireless pcmcia card

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Troubleshooting

After you have installed the necessary software and you have configured

your Thin Client, attempt to access the network. If you are unable to

access the network, refer to the "Appendix B: Troubleshooting" section of

the WL110 Wireless PC Card Quick Install Guide that came with your

option kit.

Appendix B provides troubleshooting procedures and information for the

WL110 wireless PCMCIA card. Review the LED Activity information

and other troubleshooting procedures applicable to your Thin Client and

WL110 wireless PCMCIA card.

In all cases, remove and safeguard all external options before returning

the Thin Client to Compaq for repair.

In countries that support customer mail-in repair by returning the same

unit to the customer, Compaq makes every effort to return the repaired

Thin Client with the same internal memory and flash modules that

were sent.

In countries that do not support customer mail-in repair by returning the

same unit to the customer, all internal options should be removed and

safeguarded in addition to the external options. The Thin Client should be

restored to the original configuration before returning it to Compaq for

repair.

2001 Compaq Computer Corporation. Compaq and the Compaq logo are trademarks of Compaq Information

Technologies Group, L.P. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. All

other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this

document is provided "as is" without warranty of any kind and is subject to change without notice. The warranties

for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing

herein should be construed as constituting an additional warranty.

First Edition October 2001

Document Part Number 261587-001