Philips P&S 22HFL4372D/10 Service Manual page 15

Chassis q552.1he la
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First a directory "repair\" has to be created in the root
of the USB stick.
To upload the settings, select each item separately, press
"cursor right" (or the "OK" button), confirm with "OK" and
wait until the message "Done" appears. In case the
download to the USB stick was not successful, "Failure" will
be displayed. In this case, check if the USB stick is
connected properly and if the directory "repair" is present in
the root of the USB stick. Now the settings are stored onto
the USB stick and can be used to download into another TV
or other SSB. Uploading is of course only possible if the
software is running and preferably a picture is available.
This method is created to be able to save the customer's
TV settings and to store them into another SSB.
Download from USB. To download several settings from
the USB stick to the TV, same way of working needs to be
followed as described in "Upload to USB". To make sure
that the download of the channel list from USB to the TV is
executed properly, it is necessary to restart the TV and
tune to a valid preset if necessary. The "All" item supports
to download all several items at once.
NVM editor. For NET TV the set "type number" must be
entered correctly.
Also the production code (AG code) can be entered here
via the RC-transmitter.
Correct data can be found on the side/rear sticker.
How to Navigate
In SAM, the menu items can be selected with the
"CURSOR UP/DOWN" key on the RC-transmitter. The
selected item will be highlighted. When not all menu items
fit on the screen, move the "CURSOR UP/DOWN" key to
display the next/previous menu items.
With the "CURSOR LEFT/RIGHT" keys, it is possible to:
(De) activate the selected menu item.
(De) activate the selected sub menu.
With the "OK" key, it is possible to activate the selected
action.
How to Exit SAM
Use one of the following methods:
Switch the TV set to STAND-BY via the RC-transmitter.
Via a standard RC-transmitter, key in "00" sequence, or
select the "BACK" key.
5.2.3
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV's operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Activate CSM
Key in the code "123654" via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
Service Modes, Error Codes, and Fault Finding
Figure 5-4 CSM Menu 1
Figure 5-5 CSM Menu 2
Figure 5-6 CSM Menu 3
Figure 5-7 CSM Menu 4
How to Navigate
By means of the "CURSOR-DOWN/UP" knob (or the scroll
wheel) on the RC-transmitter, can be navigated through the
menus.
How to Exit CSM
Press "MENU" on the RC-transmitter.
back to
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2010-Nov-19

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