The Usb 2.0 Hi-Speed Connection Does Not Work Properly - Canon PIXMA iP8500 Series Quick Start Manual

The USB 2.0 Hi-speed Connection Does Not Work
Properly
Problem Possible Cause
You connect to a
computer that does
When you
not support USB
connect to a 2.0 Hi-Speed.
computer
running Windows
XP, the screen
shows the
warning message
"High-SPEED USB
Device Plugged
into non-High-
SPEED USB Hub".
You connect to a
computer that does
The USB 2.0 Hi-
not support USB
Speed 2.0 Hi-Speed.
connection does
not work
properly.
Even though your Your cable does not
computer and support USB 2.0 Hi-
operating system Speed.
support USB 2.0
You connect to the
Hi-Speed, it does
computer through a
not seem to work
USB hub.
well.
Either an expansion
card supporting
USB 2.0 Hi-Speed
or the driver for
USB 2.0 Hi-Speed
may not be
installed correctly
so that the printer
is not recognized.
You have changed
the USB cable from
Two icons for the the lower port to
printer are
the upper one on
created.
the printer or
viceversa, which
created a second
printer icon.
Connect to the printer's lower port (USB).
The warning message will no longer appear.
For the system requirements for the USB 2.0
Hi-Speed connection, see
Systems Requirements" on page 88.
Connect to the printer's lower port (USB).
For the system requirements for the USB 2.0
Hi-Speed connection, see
Systems Requirements" on page 88.
Be sure to use a USB 2.0 Hi-Speed certified cable, preferably one no longer than 3
meters (approx. 9.84 feet).
Connect the printer directly to the computer's USB port without going through the
hub.
1. Read the manual supplied with the expansion card and reinstall the card.
2. Reinstall the USB 2.0 Hi-Speed driver using the latest version of the driver.
Open Printers and Faxes (Printers in Windows 2000) from Control Panel and select
the non grayed-out printer icon
The grayed-out printer icon
Try This
"BJ Printer Driver
"BJ Printer Driver
to print from.
is for the port that is no longer connected.
Troubleshooting
67