Canon PIXUS iP8600 Service Manual
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Canon PIXUS iP8600 Service Manual

Canon PIXUS iP8600 Service Manual

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PIXUS iP8600
PIXMA iP8500

SERVICE MANUAL

Revision 0
QY8-13A5-000
COPYRIGHT©2004 CANON INC. CANON PIXUS iP8600/PIXMA iP8500 082004 XX 0.00-0

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  • Page 1: Service Manual

    PIXUS iP8600 PIXMA iP8500 SERVICE MANUAL Revision 0 QY8-13A5-000 COPYRIGHT©2004 CANON INC. CANON PIXUS iP8600/PIXMA iP8500 082004 XX 0.00-0...
  • Page 2 Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
  • Page 3 I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA iP8500: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iP8500 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP8500 Part 3: Appendix Block diagrams and pin layouts of the PIXMA iP8500 Reference:...

  • Page 4: Table Of Contents

    II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1.

  • Page 5: Part 1 Maintenance

    Part 1 MAINTENANCE...

  • Page 6: Adjustment, Periodic Maintenance, Periodic Replacement Parts, And Replacement Consumables By Service Engineer

    1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time EEPROM At logic board ass'y replacement None. 1 min. To initialize settings other than the following: initialization - USB serial number (EEPROM settings) - Destination setting...

  • Page 7: Product Life

    1-3. Product Life (1) Printer Specified print volume (I) or the years of use (II), whichever comes first. (I) Print volume PIXMA iP8500 10,000 pages Black 1,500 character pattern 3,000 pages Color A4, 7.5% duty per color pattern 2,000 pages A4, photo, borderless printing 500 pages 4 x 6, photo, borderless printing...

  • Page 8: List Of Error Display / Indication

    2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2-1. Operator Call Errors (by LED Blinking in Orange) LED blinking Error [Error code] Solution Remarks in orange...

  • Page 9: Service Call Errors

    2-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange) LED alternate Solution blinking in orange and Error [Error code] (Replacement of listed parts, which are likely to be faulty) green 2 times Carriage error [5100] - Carriage unit (QM2-1586) - Timing slit strip film (QC1-5373) - Logic board ass'y (QM2-1616)

  • Page 10: Troubleshooting By Symptom

    2-4. Troubleshooting by Symptom Symptom Solution Remarks The power does not turn on. Replace the The power turns off immediately after power-on. - AC adapter, or - logic board ass'y Faulty operation A strange noise occurs. Remove foreign material, or attach a removed part if any.

  • Page 11: Repair

    3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Adjustment / settings Operation check Notes on replacement Logic board ass'y - Before removal of the logic board - EEPROM information print After replacement: ass'y, remove the power cord, and QM2-1616 1.

  • Page 12: Special Notes On Repair Servicing

    3-2. Special Notes on Repair Servicing (1) Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke. (I) Logic board ass'y and operation panel unit wiring (II) Paper feed motor side wiring To the top...

  • Page 13: Adjustment / Settings

    3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
  • Page 14 (3) Grease application 1 - 9...
  • Page 15 Grease / oil Part name Where to apply grease / oil Grease / oil name amount Chassis Entire surface the carriage slider contacts FLOIL KG107A 3 drops 1 drop Cam contact portion (at 3 locations) FLOIL KG107A 1 drop Coil spring inner surface contact portion MOLYKOTE HP300 Lift gear 2 Coil spring contact portion...

  • Page 16: Destination Settings

    (4) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (the bottom case unit or the ink absorbers). The standard amount for waste ink absorber replacement is given in the table below. Bottom case unit or ink absorber replacement Waste ink amount Less than 7%...
  • Page 17 <Service mode operation procedures> 1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The LED lights in green to indicate that a function is selectable.) 2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.) 3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons.

  • Page 18: Verification Items

    3-4. Verification Items (1) Service test print <Print check items> On the service test print (sample below), confirm the following items: - Check 1, top of form accuracy: The line shall not extend off the paper. - Check 2, EEPROM information - Check 3, nozzle check pattern: Ink shall be ejected from all nozzles - Check 4, halftone: There shall be no remarkable streaks or unevenness.
  • Page 19 <Service test print sample> (2) EEPROM information print <How to read EEPROM information print> Print sample: iPXXXX V1.00 IF(USB1=1 USB2=0) D=004.5 ST=2004/06/27-18:30 ER(ER0=1000 ER1=5100 ER2=1300 ER3=5B00) LPT=2004/07/09-09:09 PC(M=002 R=000 T=001 D=009 C=000) CLT0=2004/06/27-18:30 CLT1=2004/06/27-18:30 CH=00002 CT(G=001 R=001 PM=002 BK=002 PC=005 C=000 M=01 Y=01) IS(G=1 R=1 PM=0 BK=1 PC=1 C=1 M=1 Y=1) 1 - 14...
  • Page 20 IC(G=028 R=028 PM=028 BK=201 PC=028 C=182 M=169 Y=249) P_ON(S=00009 H=005 A=000) A_REG=1 M_REG=0 UR(A(Goe)=+01 B(Roe)=-01 C(PMoe)=+01 D(Bkoe)=-01 E(PCoe)=+01 F(Coe)=+01 G(Moe)=+01 H(Bkbi)=+01 I(Cbi)=+01 J(Mbi)=+01 K(BkCLbi)=+01) WP=0024 CDIN(LG=001 PB=000) MSD(49710) TPAGE=1500 PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 ENV=00000 L=5 2L=0) UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 ENV=00000 L=5 2L=0) BPPAGE(All=00083 BSSP=00003 PC=00000)

  • Page 21: Printer Transportation

    4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. 2) Keep the print head and ink tanks installed in the carriage.

  • Page 22: Part 2: Technical Reference

    Part 2 TECHNICAL REFERENCE...

  • Page 23: New Technologies

    1. NEW TECHNOLOGIES (1) Larger color space by 8 colors of ink (6 colors + red + green) By adding the red and green ink, a larger color space than the 6-color printer is available. (2) Highest in class print speed By increasing the print head drive frequency by 20% over conventional printers, further improvement in photo print speed has been achieved.

  • Page 24: Cleaning Mode And Amount Of Ink Purged

    2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper when auto duplex printing is performed).

  • Page 25: Print Mode

    3. PRINT MODE 3-1. Resolution default setting can be selected on Main tab custom setting Ink: 8 color : BCI-6G/R/PM/PC/C/M/Y/BK 7 color : BCI-6R/PM/PC/C/M/Y/BK 6 color : BCI-6PM/PC/C/M/Y/BK 4 color : BCI-6C/M/Y/BK (1)Normal Color Printing <-- --> Printer Driver's Custom setting Fast Fine Paper Type...
  • Page 26 (2)Grayscale Printing <-- --> Printer Driver's Custom setting Fast Fine Paper Type Plain Paper Print quality Custom Draft Standard High Resolution HxV(dpi) 600x1200 600x1200 2400x1200 2400x2400 Print control 1 pass-bi 1 pass-bi 2 pass-bi/uni 8 pass-bi Ink used 1 color 1 color 4 color 6 color...
  • Page 27 (4)Duplex Printing <-- Printer Driver's Custom setting Fast --> Fine Paper Type Plain Paper Print quality Custom Draft Standard High Resolution HxV(dpi) 600x1200 600x1200 2400x1200 2400x2400 Print control 1 pass-bi 1 pass-bi 2 pass-bi/uni 8 pass-bi Ink used 4 color 4 color 4 color 4 color...

  • Page 28: Faq (Problems Specific To The Ip4000 And Corrective Actions)

    4. FAQ (Problems Specific to the iP8500 and Corrective Actions) Possible call or Function Phenomenon Condition Cause Corrective action complaint Margin (approx. - Paper feeding from the - In the printer driver, - A margin appears on 0.3mm) cassette, Photo Paper Plus increase the amount of printouts.
  • Page 29 each side of paper. Streaks or uneven Only when all the following - If paper is curled, the - Cancel grayscale printing, - Lines or uneven printing at the leading or trailing edge and print in colors. printing at the top or conditions are met: leading edge (from contacts the ink absorber,...

  • Page 30: Part 3 Appendix

    Part 3 APPENDIX...

  • Page 31: Block Diagram

    1. BLOCK DIAGRAM To the top <Part 3: 1. BLOCK DIAGRAM> 3 - 1...

  • Page 32: Connector Location And Pin Layout

    2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y JCR1 (Head I/F) Signal name Function Input / Output JCR_ENCA CR encoder phase A JCDR_WID_SNS CDR sensor signal JCR_ENCB CR encoder phase B JHEP_CLK Head EEPROM serial clock signal JHEP_DT Head EEPROM Data signal VSEN Power supply for sensor 3.3V...
  • Page 33 JHDATAC2_O Data C2 odd JHDATAK_E Data K even JHDATA_LM_E Data LM even JHDATALC_O Data LC odd JHDATALC_E Data LC even JHDATA_LM_O Data LM odd JHDATAR_E Data R even JHEGLC Heat enable LC JHDATAK_O Data K odd JHEK Heat enable K JHELMR Heat enable JHDATAG_O...
  • Page 34 CN503 (Panel) Signal name Function Input / Output VSEN Sensor power supply +3.3V Operation panel GND SNS MAIN CAM SNS VALVE SEL Operation panel LED BIN CNG1 Operation panel bin 1 LED drive power supply BIN SW Operation panel bin switch LED BIN CNG2 Operation panel bin 2 LED drive power supply SNS FRONT CVR...
  • Page 35 CN502 (Sensor multi harness) Signal name Function Input / Output VSEN Power supply for sensor 3.3V SNS PF PE AP ENC A AP encoder output A VSEN Power supply for sensor 3.3V AP ENC B AP encoder output B PF ENC A PF encoder output A VSEN Power supply for sensor 3.3V...

  • Page 36: Carriage Board (Print Head Connector)

    2-2. Carriage Board (Print Head Connector) Signal name Function Input / Output 1 to 3 B-VH Heater board B head drive power supply 23V B-DIA1 Diode sensor anode 2 E-DI Head EEPROM data signal E-DO Head EEPROM data signal E-SK Head EEPROM serial clock signal E-CS Head EEPROM chip select signal...
  • Page 37 DATA 9 EV Not used DATA 6 EV Head data M even DATA 3 OD Head data BK odd DATA 3 EV Head data BK even DATA 1 OD R odd Head logic drive power supply 63 to 65 A-GNDH Heater board A GND To the top <Part 3: 2.

  • Page 38: Pixma Ip8500 Specifications

    PIXMA iP8500 Specifications <Printer> Type Desktop serial color bubble jet printer Paper feeding method Auto sheet feed (ASF, cassette, automatic duplex printing, CD-R printing Resolution 4,800 x 1,200dpi (Max.) Draft Standard Throughput Black (Fine Black) 17ppm 6.2ppm Color (Fine Color) 15ppm 5.1ppm Printing direction...

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