Print Quality Is Poor Or Contains Errors - Canon i9900 Series Quick Start Manual

Troubleshooting

Print Quality is Poor or Contains Errors

Problem Possible Cause
Ink does not eject Ink tank is not seated
properly/Printing is properly/Ink tank is
Blurred/Colors are empty
Wrong/White
Streaks appear
Print head is
misaligned
Print head nozzles are
clogged
Paper is not loaded
with the print-side up
Incorrect paper type
Glossy photo paper
other than the Canon
specialty media is
used
64
Check that the ink tanks are firmly seated in the print head and reseat them, if
necessary.
Check that the correct ink tanks are installed and that they are in the correct
order.
See "Replacing an Ink Tank Replacing an Ink Tank Replacing an Ink Tank Replacing an Ink Tank" on page 38.
Check to see if all the orange tape has been peeled off as shown in (1). If a
part of the orange tape remains as shown in (2), remove it thoroughly.
If an ink tank is empty, replace the ink tank. See " " " " Replacing an Ink Tank
page 38.
Align the print head.
See " " " " Aligning the Print Head Aligning the Print Head" on page 56. . . .
Aligning the Print Head Aligning the Print Head
Print the nozzle check pattern to check for uneven ink output.
See " " " " Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern" on page 44. . . . Printing the Nozzle Check Pattern
When a specific color is missing from the nozzle check pattern, clean the print
head.
See " " " " Print Head Cleaning Print Head Cleaning" on page 48.
Print Head Cleaning Print Head Cleaning
Check that your paper is loaded with the correct print side facing up.
Note Follow the instructions packaged with your specialty media for
loading and handling.
On the Main Main tab of the printer driver, confirm that the selected Media Type
Main Main
matches the paper loaded.
In the Print Print Print Print dialog box of the printer driver, select Quality & Media
pop-up menu, and then confirm that the selected Media Type
paper loaded.
Select Other Photo Paper Other Photo Paper Other Photo Paper from Media Type Other Photo Paper
Load one sheet at a time and remove each sheet as soon as it is printed.
Try This
Replacing an Ink Tank" on
Replacing an Ink Tank Replacing an Ink Tank
Quality & Media from the Quality & Media Quality & Media
Media Type matches the
Media Type Media Type
Media Type. It may resolve the problem. Media Type Media Type
Media Type
Media Type Media Type