Fixing Problems and Getting Support
Questions & Answers
My computer is
behaving
strangely. What
can I do?
My expansion card
is not working.
What is wrong?
40
Run the anti-virus program from the Product Recovery
CD-ROM that came with your computer. If you don't have
a CD-ROM drive, you can find the anti-virus program in the
HP Brio Center (click on Protect Your Data).
Tip: Protect your PC from virus infections by setting the
antivirus program to run permanently.
You can also use your Product Recovery CD-ROM to
restore your computer to its original state.
There may be many reasons for this. Here are some of the
things you should check:
1
Check that the card has been installed and configured
correctly. Windows should do this automatically unless
you have defined a specific configuration.
2
Check that the card is not using memory, an I/O address,
IRQ or DMA channel which is already being used by
your PC. Refer to the instruction manual of the card for
details.
3
Check that the PC has been correctly configured in the
Setup program.
You should also check with the manufacturer of the card
for specific requirements.