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Troubleshooting
Related Manuals for Philips 86BDL6051C
Summary of Contents for Philips 86BDL6051C
- Page 1 86BDL6051C V1.00 www.philips.com/welcome User Manual (English)
- Page 2 • When turning off the display by detaching the power cord, wait 6 seconds before re-attaching the power cord for normal operation. • Ensure the use of an approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center.
- Page 3 86BDL6051C If your display does not operate normally, having followed the instructions set out in this document, please contact a technician or your local service center. Stability Hazard The device may fall, causing serious personal injury or death. To prevent injury, this device must be securely attached to the floor/wall in accordance with the installation instructions.
- Page 4 86BDL6051C Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Use only an RF shielded cable that was supplied with the display when connecting this display to a computer device.
- Page 5 86BDL6051C Taiwan: 低功率電波輻射性電機管理辦法 取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變 更原設計之特性及功能。 低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善 至無干擾時方得繼續使用。 前述合法通信，指依電信管理法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學 及醫療用電波輻射性電機設備之干擾。 FCC/ISED/CE-RED Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
- Page 6 86BDL6051C Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source.
- Page 7 86BDL6051C Information for U.K. only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows:+ 1. Remove fuse cover and fuse.
- Page 8 86BDL6051C China RoHS 根据中国大陆《电器电子产品有害物质限制使用管理办法》，以下部分列出了本产品中可能包含的有害 物质的名称和含量。 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr (VI)) (PBB) (PBDE) 外壳 液晶显示屏 电路板组件* 电源适配器 电源线/连接线 遥控器 本表格依据SJ/T 11364 的规定编制。 *: 电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电路、连接器等。 O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下。 X: 表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限量要求。 上表中打 “X” 的部件， 应功能需要， 部分有害物质含量超出GB/T 26572规定的限量要求， 但符合欧盟...
- Page 9 86BDL6051C 限用物質及其化學符號 單元 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚 (Pb) (Hg) (Cd) (PBB) (PBDE) 塑料外框 ○ ○ ○ ○ ○ ○ 後殼 ○ ○ ○ ○ ○ ○ 液晶面板 － ○ ○ ○ ○ ○ 電路板組件 － ○ ○ ○...
- Page 10 Please find out about the local regulations on how to dispose of your old display from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury.
- Page 11 86BDL6051C Batteries For EU: The crossed-out wheeled bin implies that used batteries should not be put to the general household waste! There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation.
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Page 12: Table Of Contents
86BDL6051C Table Of Contents 4.3. Launcher ............23 4.4. Media Player ...........24 4.4.1. OSD menu interaction with media Unpacking and Installation ........1 player: ..........24 1.1. Transportation and Unpacking ...... 1 4.4.2. Media Player introduction: ....24 1.2. Package Contents ..........4 4.5. -
Page 13: Unpacking And Installation
86BDL6051C Unpacking and Installation 1.1. Transportation and Unpacking Notice for transportation • Always keep the carton in a vertical position. • Do NOT apply shock/vibration to the product. Do NOT place the carton in any other direction. • Do NOT place heavy objects on top of the • Do NOT drop the product. - Page 14 86BDL6051C Notice for transportation 1. Remove the strap around the carton. 2. Use a blade to cut the tape on the top and open the carton. 3. Take out the cushions carefully. 4. Remove the plastic carton lockers and the top carton.
- Page 15 86BDL6051C 5. Take the display out of the carton box by two adults with both hands. • Do not touch the screen of display to avoid • Keep the display vertically when moving it. possible scratches. Move the display by holding the handles.
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Page 16: Package Contents
• DVI cable • Touch USB Power Cord RS232 Cable RS232 Daisy IR Sensor Cable • Touch Pen Chain Cable • Philips logo plate • Cleaning cloth • USB Cover • M3 screw x2 Touch USB HDMI Cable DVI Cable Touch pen • M2 screw x2... -
Page 17: Mounting On A Wall
86BDL6051C 1.4. Mounting on a Wall To mount this display on a wall, a standard wall-mounting kit (commercially available) is required. It is recommended that you use a mounting interface that complied with TUV-GS and /or UL1678 standard in North America. -
Page 18: Parts And Functions
86BDL6051C Parts and Functions 2.1. Control Panel ] button Remote control sensor and power status indicator • Receive command signals from the remote control. Turn the display On or turn the display to standby mode. • Indicate the operating status of the display:... -
Page 19: Input/Output Terminals
86BDL6051C 2.2. Input/Output Terminals 10 11 12 AC IN RS232 IN / RS232 OUT AC power input from the wall outlet. Android RS232 network input/output is reserved for customized protocol usage from System Integrator. MAIN POWER SWITCH IR IN / IR OUT Switch the main power between On and Off. -
Page 20: Inserting The Batteries In The Remote Control
86BDL6051C 2.2.1. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace the batteries: 1. Press and then slide the cover to open it. 2. Insert the batteries with the correct polarity (+) and (–). -
Page 21: Using The Remote Sensor And Power Indicator
86BDL6051C 2.2.4. Using the remote sensor and power indicator 1. Push down the lens to have better remote control performance and make it easy to observe the power status. 2. Pull/push the lens until a click sound is heard. Push up to collapse the lens... -
Page 22: Remote Control
86BDL6051C 2.3. Remote Control NAVIGATION buttons 2.3.1. General functions Root Menu: Go to the OSD of Smart picture. Main Menu: Move the selected item up to make adjustment. IR Daisy Chain Menu: Increase the controlled Group ID number. Root Menu: Go to the OSD of Audio source. -
Page 23: Id Remote Control
86BDL6051C 2.3.2. ID Remote Control Press the [ID] button and the red LED blinks twice. 1. Press [ID SET] button for more than 1 second to enter the Set remote control ID number when using several displays. ID Mode. The red LED lights up. -
Page 24: Remote Control Buttons On Android Source
4. All media files should be located in the folder of “philips”, under the root directory of the specified storage (internal/USB/SD Card). All sub-folders (video/ photo/music) are named by media types and shouldn’t be changed. - Page 25 86BDL6051C ] COLOR buttons Reserved. [Number/ ID SET/ ENTER] button ID SET and ENTER are reserved on Android source. These buttons are only controlled by Scalar. ] FORMAT button Change picture format. The button is only controlled by Scalar. ] BACK button Return to the previous page or exit from the previous function.
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Page 26: Usb Cover
86BDL6051C 2.4. USB Cover ■ Plug in the USB device and insert the micro SD card. ■ Use the screw provided to fix the USB cover. Maximum suitable USB stick size: 20(W)x10(H)x80(L) mm... -
Page 27: Module
86BDL6051C 2.5. 4G Module 1. Please consult a professional technician to install the 4G module. 2. Power off the display. 3. Install the 4G module, fix it by using the M2 screws on accessory if necessary. 4. Connect the antenna to the 4G module. -
Page 28: Ops Assembly Sop
86BDL6051C 2.6. OPS Assembly SOP 1. Release the screw and back cover and side cover as shown. Keep screw and back cover and then use in step 3 and 4. (keep side cover in suitable place.) 2. Install the OPS. -
Page 29: Connecting External Equipment
86BDL6051C Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using HDMI video input DVD / VCR / VCD HDMI Out HDMI1 IN HDMI2 IN [HDMI IN] 3.2. Connecting a PC 3.2.1. Using DVI input [VGA AUDIO IN] Audio Out... -
Page 30: Connecting Audio Equipment
86BDL6051C 3.3. Connecting Audio Equipment 3.3.1. Connecting an external audio device Audio In [AUDIO OUT] SPEAKER SWITCH AUDIO OUT Stereo Amplifier AUDIO IN 3.4. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a menu board. -
Page 31: Ir Connection
86BDL6051C Connect the [HDMI OUT] connector of DISPLAY 1 to the [HDMI IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [HDMI] [HDMI IN] [HDMI OUT] [HDMI IN] Connect the [DVI OUT] connector of DISPLAY 1 to the [DVI IN] connector of DISPLAY 2. -
Page 32: Ir Pass-Through Connection
86BDL6051C 3.6. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control... -
Page 33: Touch Operation
86BDL6051C 3.7. Touch Operation Touch the target on the screen with two fingertips holded together and move them apart to zoom in (magnify) the This display is equipped with a touch-sensitive screen and screen image. supports the Windows Touch features either by singletouch or multitouch operation. - Page 34 86BDL6051C Touch function support 10 touch points except Mac OS. The OS supported is listed below. Item Description Operating Systems Windows 7, 8/8.1, 10 Supported by Plug-and-Play Single Touch Multi Touch Windows 7, 8/8.1, 10 Mac OSX before (include) 10.15 Mac OSX after (include) 10.10...
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Page 35: Operation
86BDL6051C Operation 2) Whiteboard page: NOTE: The control button described in this section is mainly on the remote control unless specified otherwise. 4.1. Watch the Connected Video Source 1. Press the [ ] SOURCE button. 2. Press [ ] or [ ] button to select a device, then press [ ] button. -
Page 36: Media Player
The pencil icon means the playlist is non-empty. Clear all 4. If an empty playlist is chosen, the app will guide you through selecting the media source. All media files should be placed in /philips/ of root directory. For example, videos in /philips/video/... - Page 37 86BDL6051C b a r . 5. If you select “USB” storage, the app will guide you 7.1 In the slidebar, the following functions are available: through selecting the USB device. - Select all: select all storage files. - Delete all: delete all playlist files.
- Page 38 86BDL6051C 10. After selecting the desired file, press “Play” key to play the media file immediately. 11. If you created a playlist with all image files, you will be asked to add a background music to the slideshow before saving.
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Page 39: Cmnd & Play
3.0/3.1 agreement screen becomes black when playing music file. (5) Content Step 2. Copy “mpplaylistX.txt” to “philips” folder of There are 3 options available: internal storage, SD card internal storage. You may use FTP to do this. and USB storage. -
Page 40: Side Bar
86BDL6051C Setting 4.6. Side Bar Main items: (1)Network & internet (2)Signage Display (3)App & notifications (4)Display (5)System 5.1. Network & internet (1)Wi-Fi There are two Wi-Fi modules in this unit, One module was used for AP function and other one was used for STA Hide function. -
Page 41: Signage Display
(1) length: maximum 36 characters (2) format: no limitation 5.2.4.1 Clear Storage The purpose is to clear data in the folder “Philips”. It is divided into 4 modes: (1) Clear all Philips folders. (2) Clear the folder “Philips” from the internal storage only. - Page 42 86BDL6051C Import Signage Display Settings Data can be imported from the folder “Philips” of the selected storage (USB storage or SD card). (1) Import the settings and apps (2) Auto install 3 party APK from Philips/app/ A list of all available storage (internal storage/SD card/USB) 5.2.4.2 Import &...
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Page 43: App & Notifications
5.2.3.4 Admin Password This function allows you to copy the media files from the Modify or enable/disable the admin password. folder “Philips” of your source storage (internal, SD card or 5.2.3.5 Swipe up USB). Enable/disable up slide to turn on source menu. -
Page 44: Quick Info
86BDL6051C OSD Menu An overview of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjustment of your display. 6.1. Navigating the OSD Menu 6.1.1. Navigating the OSD menu using the remote control... -
Page 45: Osd Menu Overview
86BDL6051C 6.2. OSD Menu Overview The options are: {3000K} / {4000K} / {5000K} / {6500K} / {7500K} / {9300K} / {10000K} / {Native} / {User 1} / {User 2}. Color control 6.2.1. Picture menu You can adjust the color tones of the image precisely by changing the User-R (Red), User-G (Green) and User-B (Blue) settings independently. -
Page 46: Audio Menu
86BDL6051C Zoom mode Auto Adjust The pictures you receive may be transmitted in 16:9 format Press “Set” to detect and adjust H position, V position, (wide screen) or 4:3 format (conventional screen). The Clock, Phase automatically. 16:9 pictures sometimes have a black band at the top and NOTE: This item applies to VGA input only. -
Page 47: Configuration Menu
86BDL6051C • {On} - Enable the function. 0: No playlist. Same as switching source from OSD. • {Off} - Disable the function and Audio Out Volume will 1~7: playlist number. be grayed out. 8: MediaPlayer autoplay. Speaker Setting No failover function, sysytem will keep source even the source has no signal input. -
Page 48: Advanced Menu
86BDL6051C Configuration reset • {Lock All} / {Lock all but Volume} / {Lock all but Power}/ {Lock all except PWR & VOL} - Disable the keyboard Reset all settings in Configuration menu to the factory preset function depending on the option you selected. - Page 49 86BDL6051C 2. After showing Logo Power Save 3. Power state is not Power Off Mode 1 [TCP off, WOL on, auto off] The options are: Mode 2 [TCP off, WOL on, auto on/off] {Off}, {All}, {Failover} Mode 3 [TCP on, WOL off, auto on/off]...
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Page 50: Android Settings
86BDL6051C 3. Press the [EXIT] button or select {Cancel} and press the [SET] button to cancel and then return to the previous menu. 6.2.6. Android Settings Please enter the password CANCEL CLEAR Pincode Default password is 1234. For more informations please refer to the instructions of 5. -
Page 51: Supported Media Formats
86BDL6051C Supported Media Formats USB Multimedia Codec Formats Video Decode Type Video Codec Container Decode Encode Channel Remark MPEG program stream (.DAT, .VOB, .MPG, .MPEG) MPEG transport stream (.ts) Max Resolution: 1080P@60fps MPEG1/2 MPEG1/2 MP4 (.mp4) Max Bit Rats : 40Mbps AVI (.avi) - Page 52 86BDL6051C Image Decode Type Image Codec Photo Decode Encode Channel Remark Max Resolution: 7000 x 7000 JPEG JFIF file format 1.02 File Format: JPG, JPEG The limitation of max resolution depends on DRAM Max Resolution: 15360 x 8640 File Format: BMP...
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Page 53: Input Mode
86BDL6051C Input Mode VGA/DVI timing support: Item Mode Resolution H.Freq. (KHz) V.Freq. (Hz) IBM VGA 10H 640x350 31.469 70.086 IBM VGA 12H 640x480 31.469 59.94 MACINTOSH 640x480 66.67 VESA 640x480 37.861 72.809 VESA 640x480 37.5 IBM VGA 3H 720x400 31.469 70.087... - Page 54 86BDL6051C 4K2K Item Resolution H.Freq. (KHz) V.Freq. (Hz) 3840x2160 53.946 23.900 3840x2160 24.000 3840x2160 56.25 25.000 3840x2160 67.432 29.900 3840x2160 67.5 30.000 3840x2160 112.5 50.000 3840x2160 60.000 Video Timing support(HDMI/DVD HD/DVI) Item Mode Resolution Comment 60Hz 480i except DVI 480p...
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Page 55: Pixel Defect Policy
However, pixel or sub-pixel defects on the PDP / TFT panels used in Plasma- & LCD- displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any Plasma- &... -
Page 56: Dark Dot Defects
9.6. Pixel Defect Tolerances In order to qualify for repair due to pixel defects during the warranty period, a PDP / TFT panel in a Philips Plasma / LCD- display must have pixel or sub-pixel defects exceeding the tolerances listed in the following table. -
Page 57: Cleaning And Troubleshooting
86BDL6051C Cleaning and Troubleshooting 10.1. Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. -
Page 58: Troubleshooting
86BDL6051C 10.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back of 2. Make sure that the power switch is the display is not switched on. - Page 59 86BDL6051C How to setup the settings in the menu to Daisy chained by RS232 and no IR cable 1. The first display sets as “Primary” on control all the monitors at the same time OSD (Advanced option/IR control item), and individually via RC? others set as “Secondary”.
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Page 60: Technical Specifications
86BDL6051C Technical Specifications Item Specifications Screen Size (Active Area) 217.4 cm / 85.6 inches Aspect Ratio 16:9 Number of pixels 3840 (H) x 2160 (V) Pixel pitch 0.4935(H) x 0.4935 (V) [mm] Displayable colors 1.07 Billion colors Brightness (typical) 350 cd/m... - Page 61 86BDL6051C General: Item Specifications Power Input 100 - 240V~, 50/60Hz, 8A Power Onput 100 - 240V~, 50/60Hz, 2.5A Power Consumption (Max) 500 W Power Consumption (typ.) 300 W Power Consumption (Standby & Off) <0.5 W Dimensions (Without Stand) [W x H x D] 1949 x 1120 x 93.0 mm...
- Page 62 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.