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(including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
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Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District, Taipei City 112, Taiwan (R.O.C.)
Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installing Memory Modules (DIMM) Expansion Slots (PCI Express Slots) Jumper Setup Onboard Headers and Connectors Dr.
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3.1.1 UEFI Menu Bar 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 CPU Configuration 3.3.2 Chipset Configuration 3.3.3 Storage Configuration 3.3.4 NVMe Configuration 3.3.5 ACPI Configuration 3.3.6 USB Configuration 3.3.7 Super IO Configuration 3.3.8 Serial Port Console Redirection 3.3.9 H/W Monitor 3.3.10 Network Stack Configuration 3.3.11 RAM Disk Configuration 3.3.12 Tls Auth Configuration...
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3.4.3 BMC Tools Security 3.5.1 Key Management Boot Screen 3.6.1 CSM Parameters Exit Screen Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
1.2 Specifications B550D4M MB Physical Status Form Factor Dimension 12"x9.6" (30.5 cm x 24.4 cm) Processor System AMD Ryzen™ 5000 Series Desktop Processors AMD Ryzen™ 5000 and 4000 G-Series Desktop Processors with Radeon™ Graphics AMD Ryzen™ PRO 5000, 4000 and 3000 Series* Desktop Processors Gen AMD Ryzen™...
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B550D4M Ethernet Interface 1000 /100 /10 Mbps by Intel I210-AT LAN Controller - 2 x RJ45 GLAN by Intel® I210-AT - 1 x RJ45 Dedicated IPMI LAN port - Supports Wake-On-LAN - Supports Energy Efficient Ethernet 802.3az - Supports PXE...
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32MB AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8 Support - ASRock Rack Instant Flash Hardware Monitor Temperature - CPU/DDR temperature sensing - MB/Card side temperature sensing...
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B550D4M This motherboard supports Wake from on Board LAN. To use this function, please make sure that the “Wake on Magic Packet from power off state” is enabled in Device Manager > Intel® Ethernet Connection > Power Management. And the “PCI Devices Power On” is enabled in UEFI SETUP UTILITY >...
POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
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Description Front VGA Header (FRNT_VGA1)* System Fan Connector (FAN1) ATX 12V Power Connector (ATX12V1) 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1, Blue)** PSU SMBus (PSU_SMB1) ATX Power Connector (ATXPWR1) 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2, White)** AM4 PGA 1331 Socket System Fan Connector (FAN2) SATA3 Connectors (SATA_2)(Upper), (SATA_1)(Lower) SATA3 Connectors (SATA_4)(Upper), (SATA_3)(Lower)
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B550D4M Description NCSI Mode Jumper (NCSI_SEL1) PCI Express 4.0(Vermeer/Matisse) / 3.0(Cezanne/Renoir) x16 Slot (PCIE6) TPM-SPI Header (TPM_BIOS_PH1) Mezzanine Slot (MEZZ_A1) *If the FRNT_VGA1 header is in use, there will be no signal on the rear VGA port. **For DIMM installation and configuration instructions, please see p.20 (Installation of Memory Modules...
1.6 I/O Panel No. Description No. Description Serial Port (COM1) USB 3.2 Gen2 Ports (USB3_3_4) VGA Port (VGA1)* LAN RJ-45 Port (LAN2)**** LAN RJ-45 Port (IPMI_LAN)*** HDMI 1.4 Port (HDMI1)** USB 3.2 Gen1 Ports (USB3_1_2) UID Switch (UID1) LAN RJ-45 Port (LAN1)**** UID LED (UID_LED1) *If the FRNT_VGA1 header is in use, there will be no signal on the rear VGA port.
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B550D4M LAN Port LED Indications ****There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port LAN Port LED Indications Activity / Link LED...
B550D4M Chapter 2 Installation This is a ATX form factor (9.6” x 12”, 24.4 cm x 30.5 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
2.4 Installing the CPU Fan and Heatsink After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. You also need to spray thermal grease between the CPU and the heatsink to improve heat dissipation. Make sure that the CPU and the heatsink are securely fastened and in good contact with each other.
B550D4M 2.5 Installing Memory Modules (DIMM) This motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs.
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The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
B550D4M 2.6 Expansion Slots (PCI Express Slots) There are 2 PCI Express slots on this motherboard. PCIE slot: Vermeer/Matisse: PCIE4 (PCIE 3.0 x8 slot, from CPU) is used for PCI Express x4 lane width cards. PCIE6 (PCIE 4.0 x16 slot, from CPU) is used for PCI Express x8 lane width cards.
2.7 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when a jumper cap is placed on these 2 pins.
B550D4M 2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header...
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Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL1) functions on the front panel, (see p.7, No. 19) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment.
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B550D4M Serial ATA3 Connectors These connectors Right-Angle: support SATA data (SATA_1: cables for internal see p.7, No.10)(Lower) storage devices with up (SATA_2: to 6.0 Gb/s data transfer see p.7, No. 10)(Upper) rate. (SATA_3: see p.7, No. 11)(Lower) (SATA_4: SATA_6 see p.7, No. 11)(Upper)
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System Fan Connectors Please connect fan cables to the (6-pin FAN1) fan connectors and match the (see p.7, No. 2) black wire to the ground pin. FAN_VOLTAGE FAN_SPEED_SENSOR1 (6-pin FAN2) All fans support Fan Control. FAN_SPEED_CONTROL (see p.7, No. 9) FAN_SPEED_SENSOR2 (6-pin FAN3) (see p.7, No.
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B550D4M Thermal Sensor Header Please connect the thermal (3-pin TR1) sensor cable to either pin 1-2 (see p.7, No. 31) or pin 2-3 and the other end to the device which you wish to monitor its temperature. Chassis Speaker Header...
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Intelligent Platform This 4-pin connector is used IPMB_SDA IPMB_SCL Management Bus Header to provide a cabled base-board (4-pin IPMB1) or front panel connection for No connect (see p.7, No. 26) value added features and 3rd- party add-in cards, such as Emergency Management cards, t h a t p r o v i d e m a n a g e m e n t features using the IPMB.
B550D4M 2.9 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description 0x10 PEI_CORE_STARTED 0x11 PEI_CAR_CPU_INIT 0x15 PEI_CAR_NB_INIT 0x19 PEI_CAR_SB_INIT 0x31 PEI_MEMORY_INSTALLED...
B550D4M 2.10 Unit Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED (UID_ front or rear panel is pressed,...
2.12 M.2 SSD Module Installation Guide The Ultra M.2 Socket (M2_1, Key M) supports a type 2242/2280/22110 M.2 SATA3 6.0 Gb/ s module or a M.2 PCI Express module up to Gen3 x4 (32Gb/s). Installing the M.2_SSD (NGFF) Module Step 1 Prepare a M.2 SSD module and the screw.
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B550D4M Step 3 Move the standoff based on the module type and length. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand. Step 4 Peel off the yellow protective film on the nut to be used.
Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
B550D4M 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.
B550D4M 3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, Chipset Configuration, Storage Configuration, NVMe Configuration, ACPI Configura- tion, USB Configuration, Super IO Configuration, Serial Port Console Redirection, H/W Monitor, Network Stack Configuration, RAM Disk Configuration, Tls Auth Configura- tion, AMD PBS, AMD Overclocking, AMD CBS, iSCSI Configuration and Instant Flash.
3.3.1 CPU Configuration PSS Support Enable/disable the generation of ACPI _PPC, _PSS, and _PCT objects. SVM Mode Enable/disable CPU Virtualization. SPI/LPC/fTPM TPM switch To select. 0: AMD CPU fTPM. 1 - LPC TPM. 2 - SPI TPM...
B550D4M 3.3.2 Chipset Configuration Above 4G Decoding Globally Enables or Disables 64bit capable Devices to be Decoded in Above 4G Address Space (Only if System Supports 64 bit PCI Decoding). SR-IOV Support If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO Virtualization Support.
3.3.3 Storage Configuration SATA Mode Select SATA Mode. Storage Configuration of Vermeer / Matisse series CPU Configure storage devices of Vermeer / Matisse series CPU.
3.3.5 ACPI Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN. RTC Alarm Power On Allow the system to be waked up by the real time clock alarm. Set it to By OS to let it be handled by your operating system.
B550D4M 3.3.6 USB Configuration Legacy USB Support Enables Legacy USB support. AUTO option disables legacy support if no USB devices are connected. DISABLE option will keep USB devices available only for EFI applications.
3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM). Serial Port Use this item to enable or disable the serial port. Serial Port Address Use this item to select an optimal setting for Super IO device. Set Parameters of COM2 Use this item to set parameters of Serial Port 1 (COM).
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B550D4M SOL Port Use this item to enable or disable SOL Port. Serial Port Address Use this item to select an optimal setting for Super IO device.
3.3.8 Serial Port Console Redirection COM1 / COM2 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
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B550D4M Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
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Redirect After POST When Bootloader is selected, then Legacy Console Redirection is disabled before booting to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled for legacy OS. Default setting for this option is set to Always Enable. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection...
B550D4M 3.3.9 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
3.3.10 Network Stack Configuration Network Stack Use this item to enable or disable UEFI Network Stack. Ipv4 PXE Support Use this item to enable or disable IPv4 PXE boot support. If disabled, IPv4 PXE boot support will not be available. Ipv4 HTTP Support Use this item to enable or disable IPv4 HTTP boot support.
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B550D4M Media detect count Number of times the presence of media will be checked. Use either +/- or numeric keys to set the value.
3.3.11 RAM Disk Configuration Disk Memery Type Specifies type of memory to use from available memory pool in system to create a disk. Create raw Create a raw RAM disk. Create from file Create a RAM disk from a given file. Remove selected RAM disk(s) Remove selected RAM disk(s).
B550D4M 3.3.12 Tls Auth Configuration Server CA Configuration Press <Enter> to configure Server CA. Client Cert Configuration Enroll Cert Press <Enter> to enroll cert. Delete Cert Press <Enter> to delete cert.
3.3.13 AMD PBS AMD Firmware Version Show all of AMD Firmware Version. Gaphics Features Graphics Features - HG, DGPU Features, BOMAC0. MITT/WITT Selection Use this item to configure MITT/WITT Selection. LAN Power Enable Use this item to enable or disable LAN power. WLAN Enable Use this item to enable or disable WLAN.
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B550D4M Bluetooth PLDR Support Use this item to enable or disable Bluetooth PLDR support. PCIE Slot 6 Link Width Configure Slot 6 Slot PCIe Lanes. PM L1 SS Enable for PM L1 SS and ASPM L1 SS. Data Link Feature Exchange Enable or Disable Data Link Feature Exchange, try to disable it if any Legacy Endpoint can not boot.
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Enable wake up event occurs. Power Policy Select the Power Policy mode. Thunderbolt Support Enable Thunderbolt Support. Zero-Power ODD Enable/Disable Zero-Power ODD Feature.
3.3.15 AMD CBS CPU Common Options Use this item to configure CPU Common options. DF Common Options Use this item to configure DF Common options. UMC Common Options Use this item to configure UMC Common options. NBIO Common Options Use this item to configure NBIO Common options. FCH Common Options Use this item to configure FCH Common options.
B550D4M 3.3.16 iSCSI Configuration Attempt Priority Change the priority using +/- keys. Use arrow keys to select the attempt then press +/- to move the attempt up/down in the attempt order list. Host iSCSI Configuration Use this item to configure Host iSCSI settings.
3.3.17 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli- cated flash utility.
B550D4M 3.4 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC interfaces.
3.4.1 System Event Log SEL Components Change this to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL. Log EFI Status Codes Use this item to disable the logging of EFI Status Codes or log only error code or only progress code or both.
B550D4M 3.4.2 BMC Network Configuration BMC Out of Band Access Enabled/Disabled BMC Out of band Access. Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots. The default value is [No].
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The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/faq.asp VLAN Enabled/Disabled Virtual Local Area Network.
B550D4M 3.4.3 BMC Tools Load BMC Default Settings Use this item to Load BMC Default Settings KCS Control Select this KCS interface state after POST end. If [Enabled] us selected, the BMC will remain KCS interface after POST stage. If [Disabled] is selected, the BMC will disable KCS...
3.5 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.
B550D4M 3.5.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Allow to provision factory default Secure Boot keys when System is in Setup Mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time you use secure boot.
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c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, External, Mixed Key Exchange Keys Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2.
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B550D4M a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, External, Mixed Authorized TimeStamps Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate: a) EFI_SIGNATURE_LIST...
3.6 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option Filter This option controls Legacy/UEFI ROMs priority.
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B550D4M Boot Beep Select whether the Boot Beep should be turned on or off when the system boots up. Please note that a buzzer is needed. Full Screen Logo Use this item to enable or disable OEM Logo. The default value is [Enabled].
3.6.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver- sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM for faster boot speed.
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B550D4M PCIE6 Slot OpROM Use this item to select slot storage and Network Option ROM policy. In Auto option, the default is Disabled with NVMe device, but it is Legacy with other devices. (This item can't select Video Option ROM policy.) MEZZ1 Slot OpROM Use this item to select slot storage and Network Option ROM policy.
3.7 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?”...
4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.